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AIDA64 v2.00.1754 cannot report the SMART infos of hard disks on Intel X79 chipset

S.M.A.R.T X79 Hard Disk

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#1 nfsking2

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Posted 20 December 2011 - 03:29 PM

AIDA64 Ver 2.00.1754 cannot report S.M.A.R.T informations of hard disk on Intel X79 Chipset, even cannot reconized the hard disks with AHCI or RAID enabled.(Only my Plextor PX-128M2P SSD can be found in "SMART" section, of course with no information displayed)
Intel Core i7-3960X OC 4.8G
ASUS Rampage IV Extreme
Corsair Dominator DDR3-2133 4GB*8
ASUS GTX680 SLI
ASUS Essence STX
Plextor M5 Pro 256GB
Corsair H80 Water Cooling
Antec High Current Pro 1200W
Silverstone FT02B-W
HP ZR27w
Sony EX1000
Shure SE535
Grado SR80i
AKG S271s
Ultimate Ears Super Fi 5 Pro
Swan M200MKII
Logitech G19
Cherry G80-3494
Real Force 103
Logitech G700
Logitech G500
Razer Mamba
Zowie P-TFS
Razer Destructor

#2 Fiery

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Posted 20 December 2011 - 06:28 PM

Please enable the option RAID SMART support in AIDA64 / main menu / File / Preferences / Stability, and restart AIDA64 to apply the changes.

Let me know if it helps.


Thanks,
Fiery

#3 nfsking2

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Posted 21 December 2011 - 11:48 AM

Please enable the option RAID SMART support in AIDA64 / main menu / File / Preferences / Stability, and restart AIDA64 to apply the changes.

Let me know if it helps.


Thanks,
Fiery


I always enable this option.

It worked on X58 platform, but not on my new X79 motherboard (both of them are made by ASUS)
Intel Core i7-3960X OC 4.8G
ASUS Rampage IV Extreme
Corsair Dominator DDR3-2133 4GB*8
ASUS GTX680 SLI
ASUS Essence STX
Plextor M5 Pro 256GB
Corsair H80 Water Cooling
Antec High Current Pro 1200W
Silverstone FT02B-W
HP ZR27w
Sony EX1000
Shure SE535
Grado SR80i
AKG S271s
Ultimate Ears Super Fi 5 Pro
Swan M200MKII
Logitech G19
Cherry G80-3494
Real Force 103
Logitech G700
Logitech G500
Razer Mamba
Zowie P-TFS
Razer Destructor

#4 Fiery

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Posted 21 December 2011 - 11:58 AM

Please have this option enabled, and right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic.

BTW, what version of Intel RST drivers do you have installed?


Thanks,
Fiery

#5 nfsking2

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Posted 24 December 2011 - 12:47 PM

Please have this option enabled, and right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic.

BTW, what version of Intel RST drivers do you have installed?


Thanks,
Fiery



------[ AIDA64 v2.00.1754 Beta ]------

------[ Microsoft Windows 7 Ultimate 6.1.7601 Service Pack 1 (64-bit) ]------

------[ Motherboard Info ]------

Motherboard ID : 63-0100-000001-00101111-102010-Chipset$1APEQ006_BIOS DATE: 11/23/11 13:37:22 VER: 08.03
Motherboard Model : Asus Rampage IV Extreme
Motherboard Chipset : Intel Patsburg X79, Intel Sandy Bridge-E

DMI MB Manufacturer : ASUSTeK COMPUTER INC.
DMI MB Product : RAMPAGE IV EXTREME
DMI MB Version : Rev 1.xx
DMI MB Serial : 112610180001013
DMI SYS Manufacturer: System manufacturer
DMI SYS Product : System Product Name
DMI SYS Version : System Version
DMI SYS Serial : System Serial Number
DMI BIOS Version : 0803

------[ SMART List ]------

<ORD>A0001</ORD><MODEL>ATA PLEXTOR PX-128M</MODEL><SERIAL>002141100397</SERIAL><REV>1.06</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_plextor__px-128m#4&19bf6b6&0&000000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA PLEXTOR PX-128M</MODSER><LASTTEMP>255</LASTTEMP>
<ORD>A0002</ORD><MODEL>ATA ST31000528AS</MODEL><SERIAL>9VP2ZY91</SERIAL><REV>CC38</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_st31000528as#4&19bf6b6&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA ST31000528AS</MODSER><LASTTEMP>255</LASTTEMP>
<ORD>A0003</ORD><MODEL>ATA WDC WD20EARS-00M</MODEL><SERIAL>WD-WCAZA4719879</SERIAL><REV>AB51</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd20ears-00m#4&19bf6b6&0&040000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD20EARS-00M (WD-WCAZA4719879)</MODSER><LASTTEMP>255</LASTTEMP>
<ORD>A0004</ORD><MODEL>ATA WDC WD20EARS-00M</MODEL><SERIAL>WD-WCAZA3494835</SERIAL><REV>AB51</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd20ears-00m#4&19bf6b6&0&050000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD20EARS-00M (WD-WCAZA3494835)</MODSER><LASTTEMP>255</LASTTEMP>
<ORD>A0005</ORD><MODEL>ATA WDC WD20EURS-63S</MODEL><SERIAL>WD-WCAZA4802603</SERIAL><REV>AB51</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd20eurs-63s#4&19bf6b6&0&030000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD20EURS-63S</MODSER><LASTTEMP>255</LASTTEMP>
<ORD>A0006</ORD><MODEL>ATA WDC WD740ADFD-00</MODEL><SERIAL>WD-WMANS1564702</SERIAL><REV>7QR4</REV><DEVTYPE>SATA</DEVTYPE><SPTIPATH>\\?\scsi#disk&ven_ata&prod_wdc_wd740adfd-00#4&19bf6b6&0&010000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}</SPTIPATH><SPTITEMP>1</SPTITEMP><PRIORITY>5</PRIORITY><MODSER>ATA WDC WD740ADFD-00</MODSER><LASTTEMP>255</LASTTEMP>
<ORD>R0008</ORD><MODEL>PLEXTOR PX-128M2P</MODEL><SERIAL>002141100397</SERIAL><REV>1.06</REV><IDBUFSIZE>512</IDBUFSIZE><RAIDMEMBER>1</RAIDMEMBER><SMARTINFO>1</SMARTINFO><INTSASSMARTCTRL>4</INTSASSMARTCTRL><INTSASSMARTDEV>7</INTSASSMARTDEV><PRIORITY>9</PRIORITY><MODSER>PLEXTOR PX-128M2P</MODSER>

The RST driver version is " Intel® Rapid Storage Technology Enterprise Driver 3.0.0.1112"
Intel Core i7-3960X OC 4.8G
ASUS Rampage IV Extreme
Corsair Dominator DDR3-2133 4GB*8
ASUS GTX680 SLI
ASUS Essence STX
Plextor M5 Pro 256GB
Corsair H80 Water Cooling
Antec High Current Pro 1200W
Silverstone FT02B-W
HP ZR27w
Sony EX1000
Shure SE535
Grado SR80i
AKG S271s
Ultimate Ears Super Fi 5 Pro
Swan M200MKII
Logitech G19
Cherry G80-3494
Real Force 103
Logitech G700
Logitech G500
Razer Mamba
Zowie P-TFS
Razer Destructor

#6 Squall Leonhart

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Posted 02 January 2012 - 10:29 PM

Fiery, the IRST 11.5.0.1009a and IRST Enterprise drivers install as Class=SCSIAdapter(Storage Controllers), as opposed to Class=hdc (IDE/ATAPI) and SMART is not available via SCSIAdapter drivers for some reason.

i expect this is part of the problem on x79

CPU:Intel i7 920 @ 3.8(D0), Mainboard:Asus Rampage II Gene, Memory:12GB Corsair Vengeance 1600
Video:EVGA Geforce GTX 680+ 4GB, Sound:Creative XFI Titanium Fatal1ty Pro, Monitor:BenQ G2400WD
HDD:500GB Spinpoint F3, 1TB WD Black, 2TB WD Red, 1TB WD Black
Case:NZXT Guardian 921RB, PSU:Corsair 620HX, OS:Windows 7 SP1


#7 Fiery

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Posted 28 January 2012 - 06:34 PM

Thank you for the data. We've done some test runs, and it seems RST Enterprise drivers are unable to provide SMART information for RAID member drives. It may be a driver bug, but we're not sure. We've contacted Intel to ask for assistance. I'll let you know once we have an update to this matter.

Edit: we've done more test runs with various RST driver releases to see if SMART calls work with them:

- RST v10.5.0.1026: SMART calls work
- RST v10.8.0.1003: SMART calls work
- RST v11.0.0.1032: SMART calls work
- RST v11.5.0.1109: SMART calls don't work

- RST Enterprise v3.0.0.2003: SMART calls don't work
- RST Enterprise v3.0.0.3020: SMART calls don't work
- RST Enterprise v3.0.1.7016: SMART calls don't work

So apparently from RST v11.5 and with all RST Enterprise v3 drivers SMART calls do not work anymore.


Thanks,
Fiery

#8 Squall Leonhart

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Posted 29 January 2012 - 08:56 AM

11.5 should return smart data if the device class is changed from SCSIAdapter to hdc

SMART isn't the only thing busted on 11.5 though, i couldn't get perfectdisk to launch correctly with this driver either.

CPU:Intel i7 920 @ 3.8(D0), Mainboard:Asus Rampage II Gene, Memory:12GB Corsair Vengeance 1600
Video:EVGA Geforce GTX 680+ 4GB, Sound:Creative XFI Titanium Fatal1ty Pro, Monitor:BenQ G2400WD
HDD:500GB Spinpoint F3, 1TB WD Black, 2TB WD Red, 1TB WD Black
Case:NZXT Guardian 921RB, PSU:Corsair 620HX, OS:Windows 7 SP1


#9 Fiery

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Posted 31 January 2012 - 08:24 PM

We've fixed the RAID members enumeration with RST Enterprise v3 drivers. Make sure to upgrade to the latest beta version of AIDA64 Extreme Edition available at:

http://www.aida64.co...07m7bnd8glcszip

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

However, I'm afraid that will not help about the SMART issue. Our contact at Intel suggested that there may be a bug about SMART pass-through in the latest driver releases, but he wasn't 100% certain about it. I guess we'll have to wait a bit more to get a sure confirmation on the driver bug. And some more to get a fixed driver I guess :(




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