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Arctucas

fixed: NVMe SSD no longer reporting temp (Z170 NVMe RAID0 array)

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No versions that used to support temp monitoring for my two 960 EVO NVME SSDs in RAID0 are working.

However, HWiNFO and SIV both report temps for the drives.

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9 hours ago, Arctucas said:

No versions that used to support temp monitoring for my two 960 EVO NVME SSDs in RAID0 are working.

However, HWiNFO and SIV both report temps for the drives.

What motherboard do you have?

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eVGA Classified K (Z170).

 

It is strange that several versions were reporting temps until yesterday.

I tried System Restore, resetting BIOS, restoring a saved OS image, even updating BIOS firmware.

Nothing worked.

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One other thing I noticed; with HWiNFO, there are two temperature sensors reported by S.M.A.R.T.

 

One seems to change very little, perhaps one or two C°. As I recall, when AIDA64 was reporting the drive temperatures, it did not vary much either.

 

On the other hand, the second temperature sensor may change as much as 20 C° with the amount of activity on the array.

 

I have attached a screen snip of the HWiNFO sensor display. Hopefully that may help.

HWiNFO NVME temps.JPG

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I believe I have discovered what caused the issue.

 

I had installed Intel Rapid Storage Technology drivers 15.9.4.1041.

Using RST 15.9.3.1026 instead makes the problem go away.

However, I wonder if  AIDA64 may not be monitoring the correct sensor, looking at the HWiNFO display?

 

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21 hours ago, Arctucas said:

I believe I have discovered what caused the issue.

I had installed Intel Rapid Storage Technology drivers 15.9.4.1041.

Using RST 15.9.3.1026 instead makes the problem go away.

However, I wonder if  AIDA64 may not be monitoring the correct sensor, looking at the HWiNFO display?

Thank you for the info, it helped us a lot to track down this issue.  It will be fixed in the next AIDA64 beta build.

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On ‎7‎/‎23‎/‎2018 at 11:38 AM, Fiery said:

Thank you for the info, it helped us a lot to track down this issue.  It will be fixed in the next AIDA64 beta build.

Make sure to upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know how it works.

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11 hours ago, Arctucas said:

Got it, works perfectly with the Intel Rapid Storage Technology drivers 15.9.4.1041.

As usual, excellent work!

Thanks

Thank you for your feedback ;)

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