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[Resolved] Temperature cannot be detected on Intel Pro 7600p NVMe SSD (SSDPEKKF020T8)


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Hello, 

When I'm using AIDA64, it is not able to detect the temperature of my M.2 NVMe SSD. Below, I've listed the details of my environment, and what I have attempted to use, and a screenshot, comparing what AIDA64 detects, versus what HWiNFO64 v5.92-3580 detects. HWiNFO64 is able to detect the temperature of the M.2 NVMe SSD. 

What may I attempt to have AIDA64 detect the temperature of my M.2 NVMe? 

Thank you. 


SSD1: Intel SSDSC2KW010T8 - SATA - Temperature Detectable
SSD2: Intel SSDPEKKF020T8 - M.2 NVMe - Temperature not detectable via AIDA64

Temperature of SSD2 detectable with HWiNFO64 v5.92-3580


==Environment==
Computer: HP Laptop 15-cs0xxx
Motherboard: HP 84BF
Chipset: Intel Kaby Lake-R IMC
BIOS: F.16 (Latest Available)
Windows: Windows 10 Pro x64 1903 (18362.175)

 

Attempted:
Intel Rapid Storage Technology Drivers (Latest from Intel): 17.2.0.1009
Intel Rapid Storage Technology Drivers (Latest from HP): 16.5.1.1030.A 
AIDA64 6.00.5100 Stable
AIDA64 6.00.5115 Beta

001.png

Edited by pyrrha
[Topic Resolved]
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16 hours ago, pyrrha said:

Hello, 

When I'm using AIDA64, it is not able to detect the temperature of my M.2 NVMe SSD. Below, I've listed the details of my environment, and what I have attempted to use, and a screenshot, comparing what AIDA64 detects, versus what HWiNFO64 v5.92-3580 detects. HWiNFO64 is able to detect the temperature of the M.2 NVMe SSD. 

What may I attempt to have AIDA64 detect the temperature of my M.2 NVMe? 

Thank you. 


SSD1: Intel SSDSC2KW010T8 - SATA - Temperature Detectable
SSD2: Intel SSDPEKKF020T8 - M.2 NVMe - Temperature not detectable via AIDA64

Temperature of SSD2 detectable with HWiNFO64 v5.92-3580


==Environment==
Computer: HP Laptop 15-cs0xxx
Motherboard: HP 84BF
Chipset: Intel Kaby Lake-R IMC
BIOS: F.16 (Latest Available)
Windows: Windows 10 Pro x64 1903 (18362.175)

Attempted:
Intel Rapid Storage Technology Drivers (Latest from Intel): 17.2.0.1009
Intel Rapid Storage Technology Drivers (Latest from HP): 16.5.1.1030.A 
AIDA64 6.00.5100 Stable
AIDA64 6.00.5115 Beta

Please right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> ATA Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Also right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> RAID Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

Then right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> NVMe Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

Finally, right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

Thanks,
Fiery

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21 hours ago, pyrrha said:

When I'm using AIDA64, it is not able to detect the temperature of my M.2 NVMe SSD. Below, I've listed the details of my environment, and what I have attempted to use, and a screenshot, comparing what AIDA64 detects, versus what HWiNFO64 v5.92-3580 detects. HWiNFO64 is able to detect the temperature of the M.2 NVMe SSD. 

What may I attempt to have AIDA64 detect the temperature of my M.2 NVMe? 

Make sure to upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know if it helps.

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On ‎6‎/‎24‎/‎2019 at 10:39 PM, pyrrha said:

Hi Fiery, 

AIDA64 v6.00.5122 Beta was able to detect the SSDPEKKF020T8 Temperature. 

Thank you for your quick reply. 

Thank you for your feedback!

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