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Koithim

New EVGA Z10 RGB

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Hey there,

I replaced my old Z10 with the new Z10 RGB.  When i try to enable the LCD i get:

Error: HID device 3842-2601 not found.

I have the latest beta installed (sept. 16).

Cheers!

K

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10 hours ago, Koithim said:

Hey there,

I replaced my old Z10 with the new Z10 RGB.  When i try to enable the LCD i get:

Error: HID device 3842-2601 not found.

I have the latest beta installed (sept. 16).

Cheers!

K

Please right-click on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.


Thanks,
Fiery

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23 hours ago, Koithim said:

Here is the USB dump.

Thank you very much for your help.

K

usbdump.txt 46.37 kB · 2 downloads

Thank you!  It seems the HID protocol we use for Z10 cannot be used for Z10 RGB, since the protocol itself seems to have changed.  We've contacted EVGA and asked them to provide us with he necessary technical information to implement support for the new Z10 RGB HID protocol and so let us put our own bitmaps on the LCD of Z10 RGB.  I'll let you know once we could accomplish all of that.

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On ‎9‎/‎18‎/‎2019 at 11:35 PM, Koithim said:

Thank you.

If you want me to test anything before you put it in beta, let me know.  It would be my pleasure to help.

Cheers!

K

We've implemented support for EVGA Z10 RGB LCD display in the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know how it works.

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Hey Fiery,

First, thank you for implementing it.

1)  When using a profile from the original Z10 the preview lcd portion displays everything ok but only the first item appear on the actual LCD.

2) When starting from scratch, no items appear on the preview LCD at all (makes it hard to do a pretty setup with many items) but it displays correctly on the actual LCD.

3) Can no longer change font or size.  Can only display 2 item per row instead of 3 like before.

Hope this helps, let me know if you need more information or help in any way.

 

Cheers!

K

Edited by Koithim
Adding information

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On ‎10‎/‎16‎/‎2019 at 5:13 PM, Koithim said:

Hey Fiery,

First, thank you for implementing it.

1)  When using a profile from the original Z10 the preview lcd portion displays everything ok but only the first item appear on the actual LCD.

2) When starting from scratch, no items appear on the preview LCD at all (makes it hard to do a pretty setup with many items) but it displays correctly on the actual LCD.

3) Can no longer change font or size.  Can only display 2 item per row instead of 3 like before.

Hope this helps, let me know if you need more information or help in any way.

Cheers!

K

Thank you for testing the first beta with Z10 RGB support.  I'm glad at least on the USB communication level it worked out okay.  We've fixed the LCD preview issue in the following new beta build:

https://www.aida64.com/downloads/latesta64xebeta

Note that you cannot re-use the old profile for Z10 simply because Z10 and Z10 RGB are way more different about their LCD displays than what at first glance you would think.  The old (the original) Z10 has a graphical display with a resolution of 160 x 32 pixels, while the new Z10 RGB steps back quite a lot by having only an alphanumeric display that supports 20 x 4 characters.  That's why you cannot change the font on Z10 RGB at all.

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Hey Fiery,

Still cannot see the preview display.  After i installed that version of Aida, i had to do some gymnastic to get the display work again. (reboots, un-plug re-plug keyboard).

The welcome message from aida64 on the lcd display is no longer there when the LCD items are empty.

Cheers!

K

(doing some more testing)

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Hey Fiery,

Did a full uninstall with revo pro, rebooted, installed 6.10, rebooted, installed beta 5211, rebooted.  Still no preview display (The lcd display works fine). The welcome message on the LCD is back!

The download link you posted sent me to the oct. 15 beta download dunno if you changed 5211, maybe the wrong file was downloaded.

(sorry for previous post, could not delete it.)

Cheers!

K

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8 hours ago, Koithim said:

Hey Fiery,

Just installed 5213, everything is fixed!

As always, thank you for fantastic support, glad i own this product.

Cheers!

K

Thank you for helping us implement support for Z10 RGB.

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