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Koithim

New EVGA Z10 RGB

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Hey there,

I replaced my old Z10 with the new Z10 RGB.  When i try to enable the LCD i get:

Error: HID device 3842-2601 not found.

I have the latest beta installed (sept. 16).

Cheers!

K

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10 hours ago, Koithim said:

Hey there,

I replaced my old Z10 with the new Z10 RGB.  When i try to enable the LCD i get:

Error: HID device 3842-2601 not found.

I have the latest beta installed (sept. 16).

Cheers!

K

Please right-click on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.


Thanks,
Fiery

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23 hours ago, Koithim said:

Here is the USB dump.

Thank you very much for your help.

K

usbdump.txt 46.37 kB · 2 downloads

Thank you!  It seems the HID protocol we use for Z10 cannot be used for Z10 RGB, since the protocol itself seems to have changed.  We've contacted EVGA and asked them to provide us with he necessary technical information to implement support for the new Z10 RGB HID protocol and so let us put our own bitmaps on the LCD of Z10 RGB.  I'll let you know once we could accomplish all of that.

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