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Eray

Freezing PC when I open the System Stability Test (MSI B450 Tomahawk Max + Ryzen 5 3600 + Radeon R9 380)

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Hi i just wanted to try aida for stability test and when i try to open stability test window system freezes. Any Idea why ?   other stability test are working nicely (Ryzen Master, Cinebench 20 and CPU-z too and even Prime 95) 

Edit: Ryzen 5 3600 MB MSI B450 TOMAHAWK MAX newest BIOS  32GB RAM 3200Mhz CL16  and old R9 380

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16 hours ago, Eray said:

Hi i just wanted to try aida for stability test and when i try to open stability test window system freezes. Any Idea why ?   other stability test are working nicely (Ryzen Master, Cinebench 20 and CPU-z too and even Prime 95) 

Edit: Ryzen 5 3600 MB MSI B450 TOMAHAWK MAX newest BIOS  32GB RAM 3200Mhz CL16  and old R9 380

1) Are you running the latest version of AIDA64, v6.20?

2) Do you have the latest drivers installed for your video card?

3) Does AIDA64 freeze when you go to the Computer / Sensor page?

4) Does AIDA64 freeze when you go to the Display / GPU page?

 

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5 hours ago, Fiery said:

1) Are you running the latest version of AIDA64, v6.20?

2) Do you have the latest drivers installed for your video card?

3) Does AIDA64 freeze when you go to the Computer / Sensor page?

4) Does AIDA64 freeze when you go to the Display / GPU page?

 

1) Yes Downloaded and installed yesterday from official link

2) Yes Downloaded and installed from official AMD page

3) First time it didnt but second time it did freezed whole system 

4) NO

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14 hours ago, Eray said:

1) Yes Downloaded and installed yesterday from official link

2) Yes Downloaded and installed from official AMD page

3) First time it didnt but second time it did freezed whole system 

4) NO

Thank you!  Please right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI GPU Registers. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Also right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI SMBus Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.


Thanks,
Fiery

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1 hour ago, Fiery said:

Thank you!  Please right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI GPU Registers. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Also right-click on the bottom status bar of AIDA64 main window --> Video Debug --> ATI SMBus Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.


Thanks,
Fiery

Hi I added ATI GPU Registers file but ATI SMBus Dump freezed system so at least I took picture :) then it automaticaly restarted as always when it freezes

IMG_20200322_111251.jpg

atigpureg.txt

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On 3/22/2020 at 11:23 AM, Eray said:

Hi I added ATI GPU Registers file but ATI SMBus Dump freezed system so at least I took picture :) then it automaticaly restarted as always when it freezes

IMG_20200322_111251.jpg

atigpureg.txt 44.94 kB · 1 download

Thank you!  Can you please try the ATI SMBus Dump again, but this time make a photo that would show the bottom status bar of AIDA64 window as well?  Where it says "Trying ATI I2C Device GPU #1 / B..."

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6 hours ago, Fiery said:

Thank you!  Can you please try the ATI SMBus Dump again, but this time make a photo that would show the bottom status bar of AIDA64 window as well?  Where it says "Trying ATI I2C Device GPU #1 / B..."

ok here it is 

IMG_20200329_193859.jpg

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On ‎3‎/‎29‎/‎2020 at 7:47 PM, Eray said:

ok here it is 

Thank you!  Please upgrade to the latest beta version of AIDA64 available at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know how it works.

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4 hours ago, Fiery said:

Thank you!  Please upgrade to the latest beta version of AIDA64 available at:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know how it works.

ok so I dowloaded it form link and because its an standalone version there is no upgrading or is there? :)  

And its still freezing same as before but on different code in ATI SMBus Dump : Trying ATI I2C Device GPU #1 / B07 - D00...

I tried to add photo as before but its too big so I could not :D 

 

Edit: so I edit the foto here it is I guess bottom status bar might be enough.

IMG_20200331_165201 mala.jpg

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