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Hi, i have the following problem that when I insert a png image on the sensor panel that it comes to an error.

I do not know if there are certain requirements for the insertion. Or wheter you can increase it ?

Image for the  error 

aidapngerror.PNG.541ec8f549db080c9e0eca5edddac8fd.PNG

 

best regards 

FoX

 

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22 minutes ago, FoX said:

Hi, i have the following problem that when I insert a png image on the sensor panel that it comes to an error.

I do not know if there are certain requirements for the insertion. Or wheter you can increase it ?

Image for the  error 

aidapngerror.PNG.541ec8f549db080c9e0eca5edddac8fd.PNG

 

best regards 

FoX

 

We've heard about such issues, related to PNG images exported from Gimp.  If it's possible, please send me one or two of such PNG images that you cannot add to your SensorPanel in email to me.  I'll send you my email address in private message.  Thank you for your help!

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1 hour ago, FoX said:

Hi, i have the following problem that when I insert a png image on the sensor panel that it comes to an error.

I do not know if there are certain requirements for the insertion. Or wheter you can increase it ?

Image for the  error 

best regards 

FoX

In Photoshop try to do a quick export to PNG.  That way the filesize will be less than 13 KiloBytes and will be easy to put on the SensorPanel.

Let me know if it works out.

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  • 3 weeks later...
On 6/23/2020 at 9:35 AM, FoX said:

Sorry for the late reply, i had a lot to do. 

Thanks for the great support its still work fine. 

Topic can markt as done.

best regards 

FoX

Thank you for your feedback!

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On 12/17/2020 at 2:46 AM, David Bunting said:

I have this same issue.
I dont have access to, nor want Photoshop.

Does the Sensor Panel only support

  • up to a specific bit-depth?
  • a specific filesize?
  • a specific dpi?
  • ancient esoteric images summoned by dark incantations?


I started putting my image together in Paint.net

It's not quite clear to us what causes the PNG issues.  Our best guess is that certain image editors place some big data into the PNG file that causes the crash in our code.

BTW, I've managed to place the image you've attached to your post on a SensorPanel.  Probably it's because the image got converted by our forum engine.  Try to load the PNG file into another image editor, maybe PAINT.EXE or a free image editor of your choice, and save it to a new PNG file to convert it and get rid of the problem in the file.

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On 1/29/2021 at 11:00 PM, Hugues Gauthier said:

same error...access violation...i cant even add a background on my panel.

please fix this bug.

So far it seems the issue is caused by embedded thumbnail data in PNG files.  If you can, please edit the PNG and remove the thumbnail data.

Meanwhile, we're working on a bug fix, but it will most likely take longer than a workaround of editing the PNG on your end.

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On 1/29/2021 at 11:00 PM, Hugues Gauthier said:

same error...access violation...i cant even add a background on my panel.

please fix this bug.

Here's the fix for the PNG loading issues:

https://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let us know how it works with your PNG images.

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