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AIDA64 HDD temps disapper and BSOD after exit


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Hello guys been using AIDA for maybe 10 years but recently I had to change the good old Windows 7 to Windows 10, and now I have problems with AIDA.

What happens is that AFTER sleep some of the HDDs disappear and when I try to exit AIDA that always leads to a BSOD(mini dump attached). I have tried exiting MSI Afterburner in case it makes a collision, tried the same with fraps, and there is no change. Also I've turned off from RAID member enumeration as I noticed that if I don't my hard drives constantly disappear for some time(but they return it just messes my tray icons) when I plug something in the USB no matter a gamepad or USB stick. Also I tried installing different video drivers nothing helps for now. I really hope you guys can have some idea about that problem, as I like AIDA and would like to continue using it.

I`m using 5 hard drivers, 3 of them are normal Sata HDDs and 2 NVMe drives connected to the PCIe slot with adapters as my old Rampage 4 Formula doesn't have an M2 slot. One of the M2 drives I'm using to install and boot windows from. For that a BIOS mod was needed(I don't know if that can have something with the problem). The video card is RX580 and using a CPU xeon 1680v2 with 4x8GB of RAM. If you need more info I ll give you.

 

020721-10875-01.dmp

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Hello guys just a little update in case it can be useful for someone. Reverted to older SATA AHCI drivers and that seems to have fixed the disappearing HDDs after sleep. Unfortunately it didn't fix the BSOD problem when trying to shutdown AIDA. I thought it's already fixed since the drives doesn't disappear tried to shutdown AIDA and received the same BSOD pointing at ntoskrnl.exe and PAGE_FAULT_IN_NONPAGED_AREA. Already tried turning off page file on 2 of the drives which happened to disappear as I read it could be something related to the page file but I don't know. Anyone has some clues what can be happening on AIDA exit so it makes the PC BSOD, @Fiery? I haven't had any other problems with other staff..

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  • 1 month later...
On 2/12/2021 at 8:52 AM, scorpion_87 said:

Hello guys just a little update in case it can be useful for someone. Reverted to older SATA AHCI drivers and that seems to have fixed the disappearing HDDs after sleep. Unfortunately it didn't fix the BSOD problem when trying to shutdown AIDA. I thought it's already fixed since the drives doesn't disappear tried to shutdown AIDA and received the same BSOD pointing at ntoskrnl.exe and PAGE_FAULT_IN_NONPAGED_AREA. Already tried turning off page file on 2 of the drives which happened to disappear as I read it could be something related to the page file but I don't know. Anyone has some clues what can be happening on AIDA exit so it makes the PC BSOD, @Fiery? I haven't had any other problems with other staff..

I'm afraid it's very difficult to diagnose such issues.  Maybe if we could narrow it down a little bit... Please try the following experiment:

1) Disable Low-level SMART operations and the two RAID options in AIDA64 / main menu / File / Preferences / Stability.  Restart AIDA64 and check if it throws a BSOD at exit.

2) Disable GPU sensor support in AIDA64 / main menu / File / Preferences / Stability.  Restart AIDA64 and check if it throws a BSOD at exit.

Let me know how it turns out.

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