I'm using a new Lenovo Y500. Just installed Aida64 yesterday. I have had episodes when I am navigating in the left tree pane from one function to another when the mouse cursor suddenly freezes. this computer has a trackpad. I'm not using an external mouse. There is no way to unfreeze the mouse. I can still get around with the keyboard, and tried changing settings or getting into task manager processes through the keyboard, but nothing presented itself as helpful. I could navigate with Aida itself by keyboard, but not mouse. I tried signing out as a user, but had to use the keyboard to shut the computer off. The mouse will only come back on a reboot. This is the latest version of Aida; and I am using up-to-date Windows 8. This has happened often enough that I am afraid to open the program, because it is so likely to freeze the mouse. This must be a bug. I will forward or post computer configuration info if someone asks for it. I used the old Lavalys Everest monitor on my XP computers for years, and never had a problem like this. Help would be appreciated (as in an update to make the product more stable).
Problem not solved for everyone! I just installed Aida 62, ver. 2.85.2400, on my Lenovo Y500, and have the same issue. When I check the BIOS information, it says "unknown." New computer, Windows 8, firmware and OS up to date. 8GB memory, 1TB HDD. Screen shot attached.
Mouse freezes when navigating panes in AIDA64 (Lenovo Y500)
in Bug reports
Posted
I'm using a new Lenovo Y500. Just installed Aida64 yesterday. I have had episodes when I am navigating in the left tree pane from one function to another when the mouse cursor suddenly freezes. this computer has a trackpad. I'm not using an external mouse. There is no way to unfreeze the mouse. I can still get around with the keyboard, and tried changing settings or getting into task manager processes through the keyboard, but nothing presented itself as helpful. I could navigate with Aida itself by keyboard, but not mouse. I tried signing out as a user, but had to use the keyboard to shut the computer off. The mouse will only come back on a reboot. This is the latest version of Aida; and I am using up-to-date Windows 8. This has happened often enough that I am afraid to open the program, because it is so likely to freeze the mouse. This must be a bug. I will forward or post computer configuration info if someone asks for it. I used the old Lavalys Everest monitor on my XP computers for years, and never had a problem like this. Help would be appreciated (as in an update to make the product more stable).