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mathusel

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Posts posted by mathusel

  1. Hi,

    I wanted to start AIDA64, but everytime I try, the system chrashes.
    I don't have the possibility to run the programm normally.
    I've tried the latest version and also the beta.

    My system:

    Microsoft Windows 10 Pro
    Version    10.0.18363 Build 18363
    CPU    Intel Core i7-9700K
    BIOS-Version    American Megatrends Inc. A.60, 08.08.2019
    BIOS-Modus    UEFI
    BaseBoard-Product    MPG Z390 GAMING EDGE AC (MS-7B17)
    BaseBoard-Version    2.0
    RAM   16,0 GB
    GPU Geforce RTX 2080 MSI Aero

    Dump: (I have several of them)

    On Sat 18.04.2020 22:00:22 your computer crashed or a problem was reported
    crash dump file: C:\Windows\MEMORY.DMP
    This was probably caused by the following module: storport.sys (storport!memset+0x8280)
    Bugcheck code: 0xC2 (0x62, 0x0, 0x0, 0x0)
    Error: BAD_POOL_CALLER
    file path: C:\Windows\system32\drivers\storport.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Microsoft Storage Port Driver
    Bug check description: This indicates that the current thread is making a bad pool request.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a storage driver or controller driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.


    On Sat 18.04.2020 20:08:20 your computer crashed or a problem was reported
    crash dump file: C:\Windows\Minidump\041820-8328-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
    Bugcheck code: 0xC2 (0x62, 0x0, 0x0, 0x0)
    Error: BAD_POOL_CALLER
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that the current thread is making a bad pool request.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

     

    Does someone know the cause of this problem?

    Thank you very much.

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