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42 minutes ago, Nghia Phan said:

I meant the screen scale. It seemed like you have it at 150%.

It may need a restart after the change...before trying to import the template again. 

 

You were right. I only changed the screen scale without restarting ... Thanks for your quick help!

[Share your Sensorpanels]

1 hour ago, Nghia Phan said:

Double check your screen scale in the display settings. It must be at 100% for aida to work properly.

So change your screen settings and then import the template again. Let's see if it works!

 

Thanks for the answer Nghia Phan. In Windows it shows me the correct settings of 1920x480 with 60Hz. Windows uses the standard PnP driver. Do you have an extra driver installed for the monitor? I am using the HSD088IPW1-B00 monitor. I've tried again but still have the problem...

 

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On 1/10/2021 at 11:22 PM, Clement Tang said:

I have a very stupid question,

I've imported a template from a member here (thank you Joey Liao) with a 1920x480 template
but the moment i imported it, everything have enlarged and out of proportion and it become 2880x720

Anyone know how this is happening?

 

Hello, I have the same problem.
Always when importing 1920x480 template, everything have enlarged and out of proportion and it become 2880x720. if I reduce it to 1920x480 again, then the values are not in the right place. Can anyone tell me what I'm doing wrong?