[SensorPanel freezes after screensaver (Asus Crosshair VI Hero)]

*BUMP* as license renewal is pending - have there been any improvements wrt to sensor data and the ASUS WMI ACPI interface in the past 10 months that I may have overlooked? (As in: I would gladly pay the license fee if this program could start working for me again, but doubt it is a good idea if it never will?

[SensorPanel freezes after screensaver (Asus Crosshair VI Hero)]

my sensor profiling dump, created after a restart of machine + Aida64:

------[ Versions ]------

Program Version : AIDA64 Extreme v5.99.4900
BenchDLL Version: 4.3.793-x64
Windows Version : Microsoft Windows 10 Pro 10.0.17134.523 (64-bit)

------[ Motherboard Info ]------

Motherboard ID      : 63-0100-000001-00101111-040517-Chipset$0AAAA000_BIOS DATE: 07/09/18 17:26:58 VER: 05.0000D
Motherboard Model   : Asus ROG Crosshair VII Hero
Motherboard Chipset : AMD X470, AMD Taishan, AMD K17 IMC

DMI MB Manufacturer : ASUSTeK COMPUTER INC.
DMI MB Product      : ROG CROSSHAIR VII HERO
DMI MB Version      : Rev 1.xx
DMI MB Serial       : 180629873200029
DMI SYS Manufacturer: System manufacturer
DMI SYS Product     : System Product Name
DMI SYS Version     : System Version
DMI SYS Serial      : System Serial Number
DMI BIOS Version    : 0804

------[ Video Adapters ]------

Asus ROG-Strix-RXVega64-O8G-Gaming [1002-687F / 1043-04C4]

------[ Video Driver ]------

atiadlxx: 25.20.15002.58

aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a
aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a
aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a
aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a
aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a
aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a
aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a
aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||aticfx64||8.17.10.1646|||amdxc64||8.18.10.0286|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||aticfx32||8.17.10.1646|||amdxc32||8.18.10.0286|||atiumd64|||atidxx64|||atidxx64|||atiumdag|||atidxx32|||atidxx32|||atiumdva|||atiumd6a

------[ Sensor Profiling (Init) ]------

SensorInfo         :  347.411 ms
GPUSensorInfo      :    0.128 ms
GPU01 / ATI Diode  :    0.087 ms
GPU01 / ATI Fan PWM:    0.006 ms
HDD                :    0.084 ms
SPD                :    0.551 ms
AMB                :    0.000 ms
DIMMTS             :    1.522 ms
Asus EPU2          :    0.000 ms
Asus EPU1          :    0.000 ms
nVIDIA SPP         :    0.000 ms
nVIDIA MCP         :    0.000 ms
Intel GMCH         :    0.000 ms
Intel PCH          :    0.000 ms
Intel SNB          :    0.002 ms
Zambezi            :    0.000 ms
Kaveri             :    0.000 ms
Zen                :    0.019 ms
AMD SVI2           :    0.000 ms
MTC0303            :    0.000 ms
Smart Battery      :    0.000 ms
HID UPS            :    0.000 ms
Asetek LC          :    0.000 ms
Kraken X42         :    0.000 ms
Riing+             :    0.000 ms
Asus WMI           :  334.209 ms
Digifanless        :    0.001 ms
Corsair RMi        :    0.000 ms
Corsair AXi        :    0.000 ms
Odin               :    0.000 ms
Aquaero            :    0.000 ms

------[ Sensor Profiling (Last) ]------

SensorInfo         :  379.957 ms
GPUSensorInfo      :    0.224 ms
GPU01 / ATI Diode  :    0.153 ms
GPU01 / ATI Fan PWM:    0.009 ms
HDD                :    0.154 ms
SPD                :    1.014 ms
AMB                :    0.001 ms
DIMMTS             :    1.188 ms
Asus EPU2          :    0.000 ms
Asus EPU1          :    0.000 ms
nVIDIA SPP         :    0.000 ms
nVIDIA MCP         :    0.000 ms
Intel GMCH         :    0.000 ms
Intel PCH          :    0.000 ms
Intel SNB          :    0.002 ms
Zambezi            :    0.000 ms
Kaveri             :    0.000 ms
Zen                :    0.030 ms
AMD SVI2           :    0.000 ms
MTC0303            :    0.000 ms
Smart Battery      :    0.000 ms
HID UPS            :    0.000 ms
Asetek LC          :    0.000 ms
Kraken X42         :    0.000 ms
Riing+             :    0.000 ms
Asus WMI           :  365.880 ms
Digifanless        :    0.001 ms
Corsair RMi        :    0.000 ms
Corsair AXi        :    0.001 ms
Odin               :    0.000 ms
Aquaero            :    0.000 ms

 

 

[SensorPanel freezes after screensaver (Asus Crosshair VI Hero)]

Having tried  for a while with the GPU Sensor support turned off, it seems like that was neither the poison nor the cure. I experience roughly the same number of AIDA64 freezes as when it is turned on. Once it freezes up, I am not  able to restart the program. Further suggestions are welcome.

I had the idea to put a clock on my SensorPanel, so that I can see exactly when it freezes (it often happens when I am not paying attention). This should give me a chance to cross-check in system logs etc. what else is happening in the computer. I am not very good at Windows system detail (more familiar with Linux) but, yeah there are some error messages in the system log I am checking out. They seem to be power and shutdown related and have an unclear relation to AIDA64 for me. 

 

 

 

[SensorPanel freezes after screensaver (Asus Crosshair VI Hero)]

Hi, thanks for the reply. I have turned off the GPU Sensor support, will run a while and see how it goes.

[SensorPanel freezes after screensaver (Asus Crosshair VI Hero)]

I have managed to freeze AIDA64 Sensorpanel twice since I read your post above, and I have tried to follow your instructions, but I cannot get the Sensor Profiling Dump to complete. It also freezes!  After printing videodriver section, it adds one more empty line and then freezes. The message at the base of the Aida64 Debug Dump window says "collecting sensor profiling data". This occured pretty shortly after a reboot.

Possible conflict with other programs that locks up sensor information?

[SensorPanel freezes after screensaver (Asus Crosshair VI Hero)]

Hi there, this thread caught my eye, I am having similar problems. The sensorpanel freezes.  I cannot guarantee that the screensaver is involved every time, but at some point the sensorpanel just freezes. It may be the screensaver, but I cannot confirm that (will keep my eyes open in the future).  Like the original poster I have an AMD based setup and windows 10:

• CPU AMD Ryzen 7 2700X, 4066 MHz (40.75 x 100)
• Motherboard ASUS ROG Crosshair VII
• Graphics card ASUS Radeon RX Vega 64
• Aida64 v5.99.4900 (but also had the problem on a previous version)
• EDIT: since you asked..I have a Fractal Designs Celsius S36 water cooler on this machine, but AIDA can't see it..
•  

I love the sensorpanel because it tells me if things work or if they have a problem. A diagnosis and a fix is of course preferable, but in the meantime, is there any way to restart AIDA with sensorpanel after sensorpanel freeze, without rebooting? 

(are there any hanging processess that must be killed to restart the sensorpanel? what to look for? )

 

 

 

 

[How to open a .sensorpanel file?]

Thank you i was looking all over the file>settings window and could not figure out that the sensorpanel was managed from the senorpanel itself ...I found out one more requirement: in the settings panel, for hardware monitoring > sensorpanel : you must enable context menu before it is possible to open up the import/export as you described.

[How to open a .sensorpanel file?]

Hi, I can see many nice preset files for sensorpanel called .sensorpanel in this forum, but I cannot find out where I can load them.I am using Version 2.70.2200 (Norwegian translation - hope that doesnt make a difference). When I open the file > preferences > hardware monitoring > Sensorpanel, I see options to 1) show sensor panel, keep sensor panel always on top, lock position, lock size, enable context menu, set background color, transparency and size. There is no load file option, which I expected should be here.... and if you wonder why there is no paragraphds in this post it is because my return button seems to be blocked in this editor on the forum???)