I got an email stating there's a discount on licenses. My current AIDA64 Engineer license is due for a renewal. I figure I might as well take advantage of this offer.
Here is the issue -- I am currently using AIDA64 Engineer as I wrote above. You are aware of this, since I purchased a valid license. Why wouldn't the email for this offer I received continue with AIDA64 Engineer license renewal? Why would the link send me to a different product than what I already have a license to use? I did not even realize that you sent me a link to a different license. I made the purchase, and now Cleverbridge will not automatically give me a refund for something I do not want. I have to write to them and wait for them to manually fix this issue.
Here is how to fix this going forward: retain the same license of what I already have as opposed to linking a different product. This would not be a big deal if Cleverbridge allowed for an automatic refund, but they will not. I must wait for them to fix this. This could take days.