Hello Forum!
I do not know if such a topic is in place here, but I desperately need help. About a month ago I assembled a new PC with the following config:
Motherboard - MSI Pro B650M-B (MS-7E28)
CPU - HexaCore AMD Ryzen 5 7500F, 4044 MHz
RAM - G Skill F5-5600J3036D16G 16 GB DDR5-5600 DDR5 SDRAM
Video Adapter - NVIDIA GeForce RTX 5060 (8 GB)
Disk Drive - STM3500418AS (500 GB, 7200 RPM, SATA-II)
Disk Drive - KINGSTON SKC600512G (512 GB, SATA-III)
Disk Drive - KINGSTON SV300S37A60G (60 GB, SATA-III)
Disk Drive - MSI M371 1TB (1024 GB, PCI-E 3.0 x4)
BIOS Type AMI (12/11/2024)
A fresh Windows 10 installed, with latest updates. But just a week after that I've started getting my PC occasionally reboot. This may happen randomly. Sometimes 4-6 times in a row with intervals of 2-10 minutes between reboots. And sometimes the PC may work fine in hours, without such occasions. Every time the scenario is the same:
- the sound disappears
- at the same time, the picture on the screen freezes, with no signs of activity. PC stops resonding to any commands
- in 4-7 seconds after that, a reboot happens
All the ways to solve this issue, that are known to me, are in vain - reboots continue to appear. AIDA64 40-minutes-long stress test discovers no instability or issues with either voltage, temperatures, powers, or clocks. Every time Windows logs show pretty identical sequence of events leading to the reboot:
Could anyone help me to fix this issue once and for all? I can provide you with any kind of information about my PC, and endless gratitude.