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remyc

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About remyc

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  1. It seems work. Thank you very much. BTW, Has this fix been included in the latest stable version, 5.80.4000?
  2. You are right! If I try to open sound panel immediately just after go to Motherboard / Chipset page, it triggered the issue. Is there any possible solution to avoid the strange problem?
  3. Thanks Fiery, I've tried that any of the 3 dump action could trigger the issue. If I tried to do any sound related action (e.g. change volume) just after or during dump, it would be triggered. It would be safe if wait several second after dump.
  4. By the way, I found the audio device was turned to abnormal power state again after I got the 3 dumps. Here's the way to check if it occurs before blue screen. Right click the speaker icon in the bottom right corner of Windows 10 task bar. And then click Playback devices. The sound panel wouldn't popup if the audio device has been turned to abnormal power state. And blue screen DRIVER_POWER_STATES_FAILURE would also occur after several minutes. The audio devices would keep disabled for a long time and wouldn't recover even you restart or force shut down Surface. The quick way I found to deal with it is hardware reset. Force shutdown Surface first, and hold volume up and power button for more than 30 seconds. And then turn on Surface again.
  5. ISA Sensor Dump Motherboard ID : <DMI> Motherboard Model : Microsoft Surface Book Motherboard Chipset : Intel Sunrise Point-LP, Intel Skylake-U DMI MB Manufacturer : Microsoft Corporation DMI MB Product : Surface Book DMI MB Version : DMI MB Serial : A11405310683552A DMI SYS Manufacturer: Microsoft Corporation DMI SYS Product : Surface Book DMI SYS Version : D:0B:08F:1C:03P:38 DMI SYS Serial : 015053755257 DMI BIOS Version : 90.1281.768 ITE SuperIO Port = 00h ITE SuperIO HWMonitor Port = 0000h (0000h / 0000h) ITE SuperIO Device ID = 0000h (0000h / 0000h) ITE SuperIO Version = 00h ( 00h / 00h) Winbond SuperIO Port = 2Eh Winbond SuperIO HWMonitor Port/60 = 0000h (0000h / 0000h) Winbond SuperIO HWMonitor Port/64 = 0000h (0000h / 0000h) Winbond SuperIO Device ID = 8528h (8528h / 0000h) Fintek SuperIO Port = 00h Fintek SuperIO HWMonitor Port = 0000h (0000h / 0000h) Fintek SuperIO Device ID = 0000h (0000h / 0000h) SMSC SuperIO Port = 00h SMSC SuperIO HWMonitor Port = 0000h (0000h / 0000h) SMSC SuperIO Device ID = 8528h (8528h / 0000h) ASpeed SuperIO Port = 00h ------[ ACPI Temperatures & Fans ]------ _TZ_.THM0._TMP : _TZ_.THM1._TMP : _TZ_.THR0._TMP : _TZ_.THR1._TMP : _TZ_.TZ00._TMP : _TZ_.TZ01._TMP : _TZ_.RTMP : _TZ_.RFAN : _TZ_.RFAN(0) : _TZ_.RFAN(1) : _SB_.ATKD._HID : _SB_.ATKD.TMPR : _SB_.PCI0.LPC0.EC0_.CCTV : _SB_.PCI0.LPC0.EC0_.LRPM : _SB_.PCI0.LPC0.EC0_.HRPM : _SB_.PCI0.SBRG.EC0_.ECPU : _SB_.PCI0.SBRG.EC0_.TACH(0): _SB_.PCI0.SBRG.EC0_.TACH(1): _SB_.PCI0.SBRG.EC0_.TAH0 : _SB_.PCI0.SBRG.EC0_.TAH1 : _SB_.PCI0.SBRG.EC0_.ST00 : _SB_.PCI0.SBRG.EC0_.SC01 : _SB_.PCI0.SBRG.EC0_.SC02 : _SB_.PCI0.SBRG.EC0_.SC03 : _SB_.PCI0.SBRG.EC0_.SC04 : _SB_.PCI0.SBRG.EC0_.SC05 : _SB_.PCI0.SBRG.EC0_.SC06 : _SB_.PCI0.SBRG.EC0_.TH0R : _SB_.PCI0.SBRG.EC0_.TH1R : _SB_.PCI0.SBRG.EC0_.F0TS : _SB_.PCI0.SBRG.EC0_.F1TS : _SB_.PCI0.PIB_.EC0_.TCRT : _SB_.PCI0.SBRG.EC0_.CTPM : _SB_.PCI0.SBRG.EC__.CPUT : _SB_.PCI0.SBRG.EC__.SYST : _SB_.PCI0.LPC_.EC0_.CTMP : _SB_.PCI0.LPCB.EC0_.CTMP : _SB_.PCI0.LPC_.EC0_.TMP1 : _SB_.PCI0.LPC_.EC0_.TMP2 : _SB_.PCI0.LPC_.EC0_.TMPI : _SB_.PCI0.LPC_.EC0_.TMPV : _SB_.PCI0.LPCB.EC0_.A1TP : _SB_.PCI0.LPCB.EC0_.A2TP : _SB_.PCI0.LPCB.EC0_.FAN0 : _SB_.PCI0.LPCB.EC__.TS1R : _SB_.PCI0.LPCB.EC__.TS2R : _SB_.PCI0.LPCB.EC__.TS3R : _SB_.PCI0.LPCB.EC__.F1FL : _SB_.PCI0.LPCB.EC__.F1FH : _SB_.PCI0.LPCB.EC__.F2FL : _SB_.PCI0.LPCB.EC__.F2FH : _SB_.PCI0.LPC_.H8EC.RTMP : _SB_.PCI0.LPC_.H8EC.LTMP : _SB_.PCI0.LPC_.H8EC.MTMP : _SB_.PCI0.LPC_.H8EC.GTMP : _SB_.PCI0.LPCB.H8EC.CTMP : _SB_.PCI0.LPCB.H8EC.DTMP : _SB_.PCI0.LPCB.H8EC.GTMP : _SB_.PCI0.LPCB.H8EC.ITMP : _SB_.PCI0.LPCB.H8EC.MTMP : _SB_.PCI0.LPCB.H8EC.STMP : _SB_.PCI0.LPCB.H8EC.PFAN : _SB_.PCI0.LPCB.EC0_.OTPC : _SB_.PCI0.LPCB.EC0_.VGAT : _SB_.PCI0.LPCB.EC0_.CHPT : _SB_.PCI0.LPCB.EC0_.CPUT : _SB_.PCI0.LPCB.EC0_.SYST : _SB_.PCI0.LPCB.EC0_.DTS1 : _SB_.PCI0.LPCB.EC0_.DTS2 : _SB_.PCI0.LPCB.EC0_.DIMM : _SB_.PCI0.LPCB.EC0_.FANH : _SB_.PCI0.LPCB.EC0_.FANL : _SB_.PCI0.LPCB.EC0_.CUTP : _SB_.PCI0.LPCB.EC0_.PHTP : _SB_.PCI0.LPCB.EC0_.DIMT : _SB_.PCI0.LPCB.EC0_.INLE : _SB_.PCI0.LPCB.EC0_.PANT : _SB_.PCI0.LPCB.EC0_.F0RM : _SB_.PCI0.LPCB.EC0_.F0DT : _SB_.PCI0.LPCB.EC0_.F1RM : _SB_.PCI0.LPCB.EC0_.F1DT : _SB_.PCI0.SBRG.EC0_.CUTP : _SB_.PCI0.SBRG.EC0_.PHTP : _SB_.PCI0.SBRG.EC0_.DIMT : _SB_.PCI0.SBRG.EC0_.INLE : _SB_.PCI0.SBRG.EC0_.PANT : _SB_.PCI0.SBRG.EC0_.F0RM : _SB_.PCI0.SBRG.EC0_.F0DT : _SB_.PCI0.SBRG.EC0_.F1RM : _SB_.PCI0.SBRG.EC0_.F1DT : _SB_.SAMB.TMPC : _SB_.SAMB.TMPH : _SB_.STR0._TMP : _SB_.STR1._TMP : _SB_.STR2._TMP : _SB_.STR3._TMP : _SB_.STR4._TMP : _SB_.STR5._TMP : _SB_.STR6._TMP : _SB_.STR7._TMP : CPUT : GPUT : SYST : FANT : BATT : SMBus Dump (Full) ------[ AIDA64 Extreme v5.75.3900 ]------ ------[ Microsoft Windows 10 Pro 10.0.14393.187 (64-bit) ]------ ------[ Motherboard Info ]------ Motherboard ID : <DMI> Motherboard Model : Microsoft Surface Book Motherboard Chipset : Intel Sunrise Point-LP, Intel Skylake-U DMI MB Manufacturer : Microsoft Corporation DMI MB Product : Surface Book DMI MB Version : DMI MB Serial : A11405310683552A DMI SYS Manufacturer: Microsoft Corporation DMI SYS Product : Surface Book DMI SYS Version : D:0B:08F:1C:03P:38 DMI SYS Serial : 015053755257 DMI BIOS Version : 90.1281.768 ------[ 0 SMBuses detected ]------ Embedded Controller Dump ------[ AIDA64 Extreme v5.75.3900 ]------ ------[ Microsoft Windows 10 Pro 10.0.14393.187 (64-bit) ]------ ------[ Motherboard Info ]------ Motherboard ID : <DMI> Motherboard Model : Microsoft Surface Book Motherboard Chipset : Intel Sunrise Point-LP, Intel Skylake-U DMI MB Manufacturer : Microsoft Corporation DMI MB Product : Surface Book DMI MB Version : DMI MB Serial : A11405310683552A DMI SYS Manufacturer: Microsoft Corporation DMI SYS Product : Surface Book DMI SYS Version : D:0B:08F:1C:03P:38 DMI SYS Serial : 015053755257 DMI BIOS Version : 90.1281.768 ------[ Embedded Controller at 0066/0062 via Port I/O / Bank #0 ]------ 0000 00 4D 12 16 00 00 00 00 00 07 00 20 02 00 00 00 .M......... .... 0010 00 00 A2 02 00 00 04 0C 72 02 40 02 40 02 F4 0B ........r.@.@... 0020 00 0F 10 06 04 0D 80 03 60 03 F0 05 04 0D 00 00 ........`....... 0030 00 52 0A 15 01 29 13 16 00 00 00 00 00 00 00 00 .R...).......... 0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ 0050 00 00 00 04 0C C8 21 00 00 00 00 01 00 64 00 E4 ......!......d.. 0060 08 E4 08 00 00 FC 21 E0 00 4B 00 53 09 4C 1D 31 ......!..K.S.L.1 0070 00 D7 20 A6 B0 44 59 4E 00 00 00 00 00 00 00 00 .. ..DYN........ 0080 00 58 39 30 36 39 37 31 00 4C 49 4F 4E 00 00 31 .X906971.LION..1 0090 30 38 30 35 00 00 00 00 00 00 00 00 00 00 00 00 0805............ 00A0 00 00 00 F4 0B C9 21 9A 02 A1 02 01 00 62 00 1F ......!......b.. 00B0 19 DD 19 48 0D FC 21 80 00 5A 00 90 1A 4C 1D 31 ...H..!..Z...L.1 00C0 00 3F 20 C1 8F 53 4D 50 00 99 99 99 99 99 99 99 .? ..SMP........ 00D0 99 58 39 30 36 39 38 30 00 4C 49 4F 4E 00 31 30 .X906980.LION.10 00E0 31 30 38 30 35 0F 0F 00 00 00 00 00 00 00 00 02 10805........... 00F0 00 00 00 00 00 00 37 19 00 00 00 00 00 00 00 00 ......7......... Time #1 = 171 Time #2 = 0
  6. Hi Fiery, this problem is still there. I've tried the latest version 5.75.3900. If I keep AIDA64 opening for some time, audio device would be disabled.
  7. There's a fatal problem on using AIDA64 on Microsoft Surface Book and Surface Pro4. It seems AIDA64 could cause the audio device on Surface being disabled with a blue screen error, DRIVER_POWER_STATES_FAILURE . Audio device would be lost after reboot. The only way to recover is hardware reset or opening UEFI to turn off and turn on internal audio device again. Although it wouldn't happen every time launching AIDA64, the probability is very high.
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