[Why is there no response to a bug submitted via the support form? (Cascade Lake-W ECC)]

Three weeks have passed, please fix this problem as soon as possible. Because I urgently need to know which ECC is actually used in my system.

[Why is there no response to a bug submitted via the support form? (Cascade Lake-W ECC)]

After restarting Windows, the new beta version still doesn't work.

 

[Why is there no response to a bug submitted via the support form? (Cascade Lake-W ECC)]

Why is there no response to a bug submitted via the support form for three business days?

Conversation ID: 25983

Priority: Urgent

 

CK W

a day ago via Helpcenter

Is there a solution to this problem?

CK W

4 days ago via Email

Email: wxxxx21@gmail.com
URL: /support/contactform
From: CK W
Company:
Product: AIDA64 Extreme
Product key: RXXXX-MXXX6-1XX93-2XXXX-2XXXX
Version: 6.50.5800
OS: Windows 10 64-bit
System: CPU: Intel Xeon W-2255 motherboard: Asus Pro WS C422-ACE Memory: 64GB Registered DDR4 video card: Nvidia Quadro T400
Problem: No "Error Correction" in the "Chipset"

chipset.png

[No “Error Correction” in the "Chipset" (Win10 + Xeon W-2255 + Asus Pro WS C422 ACE)]