sytim

I have had my G400 since 2017 with no problems whatsoever. It is a simple stove to keep running. What is the problem your having? I have always found the service from the factory very responsive and they the second mile to make sure you are serviced. I'm dealing with the same people I started dealing with except for new employees added - but the old people are still there as well. I don't know what being in Canada has to do with anything - any part can be shipped from USA or Canada.