geoff.s

Just found the time to test the fix. Aida64 now reports CPU usage. I've checked it in a few scenarios, most of the time Aida seems to report between 5-10% below Task Manager. My main PC use is to play Star Citizen, I've been playing for a few years so I know what to expect from my PC. 2 hour session this morning, task manager reports between 30-70% CPU usage. The results from task manager are consistent with what I expect from my setup running Star Citizen. Aida reports between 8-15% lower. That is quite a significant variation. But at least Aida is moving in the right direction. Message from Microsoft the other day, they are looking into the problem.

Thanks for the reply and update, that's all I wanted. The silence on Aida's part over this issue has been deafening for to long. I'm a Windows insider running the latest build of Win 11 and yes I have been banging on Microsoft's door with even greater ferocity than I did on your door, but my banging on your door achieved the desired effect, a response! As others have stated, MSI Afterburner, HWinfo are reporting correct CPU usage, whether they are using work arounds or not is irrelevant at least they report CPU usage. My PC specs are listed in my post, I would say that the components are common in a lot of builds. Given the number of people reporting this problem I find it difficult to accept that you cannot replicate the problem. Microsoft's response was typical, not enough upvotes so not a big issue. But I will continue to bang loudly on their door. But once again, thanks for the response.

Considering the length of time this problem has been around you've had plenty of time to resolve this issue! Aida 64 is a paid premium product, unfortunately your support is so far from premium it's unbelievable. The occasional reply you deign to publish here [see quote] in no way resolves or eases the problem. People posting about this issue are not doing so because they like to complain. The issue is real, Final Wires lack of response to the problem is disgraceful. It is irrelevant who or what caused the issue, you sell reporting software that returns incorrect information. It is your responsibility to fix it.....Now. I for one will not purchase a new license for Aida64 until the issue is resolved, if others choose to do the same perhaps when you start loosing sales you'll fix the issue.

I put a support ticket in a few weeks ago, got a reply saying that they've done extensive testing and could not find any problem with the way Aida64 reports CPU usage. they also stated that as far as they are concerned the problem is with the latest version of Win11. I play Star Citizen which is very CPU intensive, even after the latest Win11 update task manager reports anywhere between 40-90% usage which is exactly the same as it's always been. Aida64 reports 1-2% There are literally hundreds of posts complaining about Aida64's reporting of CPU usage and all Finalwire wants to do is blame Win11. Irrespective of who or what is to blame, Aida64 is a purchased program and given the number of complaints concerning this issue it should have been fixed a long time ago.