What a sad answer to given by an official rep and never followed through with explanations to help the users.
A program that is bragged upon the page by being industry leading with system information.
This is not how you get people onboard to buying licenses and using the program.
And if the program doesn't show the x8 or x16, well, the "industry leading" self bragging is not true.
To clarify, the "1 rank, 16 banks" from the message attached by the user above IS NOT the answer.
I have 1rx8 RAM stick and i get the same 1rank, 16 banks. And is an original OE Samsung stick.
