Strange situation (Full storage)

[new back activist]

Dear Aida64 Community team:

Can you tell me, why our app shows less information as they are really keeping in the phone.

 

I have 16GB of space.

 

I am copying and pesting also other report of Aida 64:

 

<<< System >>>

Device Model: Samsung Galaxy J7 Neo
Device Type: Phablet
Manufacturer: samsung
Model: SM-J701M
Brand: samsung
Board: universal7870
Device: j7velte
Hardware: samsungexynos7870
Platform: exynos5
Product: j7velteub
Serial (RIL): RV8KA0A8T0J
Installed RAM: 2 GB LPDDR3
Total Memory: 1800 MB
Available Memory: 358 MB
Internal Storage Total Space: 10.90 GB
Internal Storage Free Space: 188 MB
External Storage Total Space: 14.83 GB
External Storage Free Space: 642 MB
Bluetooth Version: 4.1
Device Features: android.hardware.audio.output
android.hardware.bluetooth
android.hardware.bluetooth_le
android.hardware.camera
android.hardware.camera.any
android.hardware.camera.autofocus
android.hardware.camera.flash
android.hardware.camera.front
android.hardware.faketouch
android.hardware.location
android.hardware.location.gps
android.hardware.location.network
android.hardware.microphone
android.hardware.opengles.aep
android.hardware.ram.normal
android.hardware.screen.landscape
android.hardware.screen.portrait
android.hardware.sensor.accelerometer
android.hardware.sensor.proximity
android.hardware.telephony
android.hardware.telephony.gsm
android.hardware.touchscreen
android.hardware.touchscreen.multitouch
android.hardware.touchscreen.multitouch.distinct
android.hardware.touchscreen.multitouch.jazzhand
android.hardware.usb.accessory
android.hardware.usb.host
android.hardware.vulkan.compute
android.hardware.vulkan.level
android.hardware.vulkan.version
android.hardware.wifi
android.hardware.wifi.direct
android.software.activities_on_secondary_displays
android.software.app_widgets
android.software.autofill
android.software.backup
android.software.cant_save_state
android.software.companion_device_setup
android.software.connectionservice
android.software.cts
android.software.device_admin
android.software.home_screen
android.software.input_methods
android.software.live_wallpaper
android.software.managed_users
android.software.midi
android.software.picture_in_picture
android.software.print
android.software.sip
android.software.sip.voip
android.software.verified_boot
android.software.voice_recognizers
android.software.webview
com.google.android.feature.TURBO_PRELOAD
com.nxp.mifare
com.samsung.android.api.version.2402
com.samsung.android.api.version.2403
com.samsung.android.api.version.2501
com.samsung.android.api.version.2502
com.samsung.android.api.version.2601
com.samsung.android.api.version.2701
com.samsung.android.api.version.2801
com.samsung.android.knox.knoxsdk
com.samsung.android.sdk.camera.processor
com.samsung.android.sdk.camera.processor.dof
com.samsung.android.sdk.camera.processor.effect
com.samsung.android.sdk.camera.processor.gif
com.samsung.android.sdk.camera.processor.haze
com.samsung.android.sdk.camera.processor.hdr
com.samsung.android.sdk.camera.processor.lls
com.samsung.feature.clockpack_v06
com.samsung.feature.device_category_phone
com.samsung.feature.device_category_phone_low_end
com.samsung.feature.galaxyfinder_v7
com.samsung.feature.ipsgeofence
com.samsung.feature.samsung_experience_mobile
com.samsung.feature.samsungpositioning
com.sec.android.mdm
com.sec.android.secimaging
com.sec.android.secimaging.faceAR
com.sec.feature.cover
com.sec.feature.findo
com.sec.feature.motionrecognition_service
com.sec.feature.nsflp
com.sec.feature.overlaymagnifier
com.sec.feature.slocation

 

Why are reporting something not right?

 

I have screenshots also, can you share me an email to newblacktube(at)gmail(dot)com

 

It is very importar this to compare all información.

 

Regards.