I have exact this problem right now.
Bought Samsung SSD 980 Pro 1 TB. After OS and driver installation AIDA64 had information about drive and SMART tab worked fine until one day Samsung Magician promts to update SSD firmware to version 3B2QGXA7. I decided "why not?" and performed an update. And now nothing works. SMART tab full of zeroes for 980 Pro.
Samsung Magician and every other monitoring programs that I tried working fine and detect all information about drive.
I tried all checkboxes from Stability section of Preferences. Nothing changed.
I attached all dumps from Status Bar --> Disk Debug menu. Hope it helps to understand what happened. Please, help!
PS: Sorry for my English. I'am not native
atadump.txt diskctrldump.txt hddsptidump.txt nvmedump.txt oddsptidump.txt physdrvdump.txt raiddump.txt smartdump.txt