This happens all too frequently. I have a 50Mb connection. Everything else is working fine. The main annoyance this causes is you cannot shut down the program while it is trying to download an update. You might as well get rid of the red X to close the Window, because, as I am sure you are aware, it does nothing. So you have to force quit with task manager. In this day and age, this is utterly incompetent coding. And please do something about your download server. It is, crap.