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CPU and MB sensors disappeared


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My Win11 crashed and I lost the CPU and MB sensors on Aida64. Everything was working before the crash. Other SW (hwinfo64, Armoury Crate etc) sees the CPU temps and fans, but Aida64 does not. GPU temps are visible. Reinstalling Aida64 does not resolve the issue. The MB is  Asus ROG Strix Z390-F Gaming. 

Attached is the ISA Sensor dump. 

 

isasensordump.txt

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21 hours ago, Napo said:

My Win11 crashed and I lost the CPU and MB sensors on Aida64. Everything was working before the crash. Other SW (hwinfo64, Armoury Crate etc) sees the CPU temps and fans, but Aida64 does not. GPU temps are visible. Reinstalling Aida64 does not resolve the issue. The MB is  Asus ROG Strix Z390-F Gaming. 

Attached is the ISA Sensor dump. 

 

isasensordump.txt 4.78 kB · 0 downloads

AIDA64 cannot load its kernel driver.  And without its kernel driver it cannot perform most low-level hardware access.

Check if you properly installed AIDA64, and check if your Windows user has administrative privileges.

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I set "Run this program as an administrator" on in the aida64.exe properties and now it seems to work. Should that be needed, if everything in my user account is OK?

 

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13 hours ago, Napo said:

I set "Run this program as an administrator" on in the aida64.exe properties and now it seems to work. Should that be needed, if everything in my user account is OK?

It should not be necessary to do that.  In the file called aida64.exe.manifest AIDA64 specifically requests administrator privileges.  In case that file is missing from the AIDA64 installation folder, then using the trick you explained becomes necessary.

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On 5/14/2024 at 2:07 PM, Fiery said:

It should not be necessary to do that.  In the file called aida64.exe.manifest AIDA64 specifically requests administrator privileges.  In case that file is missing from the AIDA64 installation folder, then using the trick you explained becomes necessary.

The file is not missing and the requestedExecutionLevel seems to be correct. If I disable the run as admin from compatibility the issue reappears. I guess this has to be something in my environment. Do you have any ideas where to look for more details? I would like to solve this issue, even though there is a workaround.

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21 minutes ago, Napo said:

The file is not missing and the requestedExecutionLevel seems to be correct. If I disable the run as admin from compatibility the issue reappears. I guess this has to be something in my environment. Do you have any ideas where to look for more details? I would like to solve this issue, even though there is a workaround.

My only guess is that your Windows user has no administrator privileges.

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