MatthijsNL Posted July 29 Share Posted July 29 Hallo, not sure if this is a bug or not. But with the latest version I had a lot of problems that it freezes as soon as it starts. When I open Preferences or configure I see a windows with "Detecting sensor information" which I cannot stop (or I don't know how). I guess this is the problem why AIDA64 freezes, as it's waiting for that information. I tried so many things I do not know how I stopped the detection but somehow it starts working again. I do know I disabled some of the items in Stability which I know I do not have. Anyone else with the same issue? Quote Link to comment Share on other sites More sharing options...
MatthijsNL Posted July 29 Author Share Posted July 29 Okay, after 2 hours the same issue again ... all freezes and opening Preferences or configure I get again "Detecting sensor information" window which doesn't stop.... 😞 Quote Link to comment Share on other sites More sharing options...
MatthijsNL Posted August 2 Author Share Posted August 2 I disabled many items in the Stability config, but no joy. Still no clue why but I submitted a ticket. Quote Link to comment Share on other sites More sharing options...
MatthijsNL Posted August 14 Author Share Posted August 14 Disappointing support, no reaction sofar and a not working AIDA64 😞 Quote Link to comment Share on other sites More sharing options...
Surjeet Posted August 14 Share Posted August 14 Hi @MatthijsNL, Please do not get disappointed. You need to raise the issue is the BUG Forum Below: https://forums.aida64.com/forum/8-bug-reports/ Did you also try the latest Beta Version: 7.35.7004 beta (Aug 11, 2024) as most issues are addressed: https://www.aida64.com/downloads/MjIxY2RkOWQ= You can try again to reach out to the Technical Support Team: AIDA64 Technical Support In order to improve our response time and accuracy for our customers in our support system, we only guarantee a response to tickets sent through a support form along with a valid product key starting from  07.06.2021. You can open a support ticket at www.aida64.com. We however will keep checking posts in this forum and may respond as well, and also keep this topic alive as it is a great resource for AIDA64 users.  Quote Link to comment Share on other sites More sharing options...
Fiery Posted August 16 Share Posted August 16 On 7/29/2024 at 10:48 AM, MatthijsNL said: Hallo, not sure if this is a bug or not. But with the latest version I had a lot of problems that it freezes as soon as it starts. When I open Preferences or configure I see a windows with "Detecting sensor information" which I cannot stop (or I don't know how). I guess this is the problem why AIDA64 freezes, as it's waiting for that information. I tried so many things I do not know how I stopped the detection but somehow it starts working again. I do know I disabled some of the items in Stability which I know I do not have. Anyone else with the same issue? What motherboard do you have? Quote Link to comment Share on other sites More sharing options...
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