CPU temp stuck at 11°C, even during stress test (Asus Pro WS WRX80E-Sage SE WiFi II)

[ajmch]

As above. But the curves of the BIOS are seeing through this and all fans are now at max speed. How can I fix this?

P.S. There is no "11°C" temp in HWMonitor (second pic).

[Fiery]

In AIDA64 please press Ctrl+D --> Sensor Debug --> ISA Sensor Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

Thanks,
Fiery

[ajmch]

Thank YOU! Here is the file.

isasensordump.txt

 

P.S. The sensors look normal via IPMI. This is the list I get there: 
 Normal Sensors (24)
Sensor Name    Reading    Behavior
+12V    11.940 Volts    
+3.3V    3.264 Volts    
+3.3V_ALW    3.248 Volts    
+5V    4.992 Volts    
+5V_ALW    4.992 Volts    
+CPU_1.8V    1.720 Volts    
+CPU_1.8V_S5    1.790 Volts    
+CPU_3.3V    3.424 Volts    
+PCH_CLDO    1.188 Volts    
+VCORE    0.952 Volts    
+VDDIO_ABCD    1.332 Volts    
+VDDIO_EFGH    1.338 Volts    
+VSOC    1.032 Volts    
CHA_FAN1    2000 RPM    
CHA_FAN5    1000 RPM    
CHIPSET_FAN    1400 RPM    
CPU Temp.    37 °C    
CPU_FAN    1600 RPM    
LAN Temp.    62 °C    
PCIE01 Temp.    28 °C    
PCIE07 Temp.    28 °C    
SOC_FAN    2800 RPM    
T_Sensor Temp.    27 °C    
VBAT    3.184 Volts    
 Disabled Sensors (26)
DIMMA1 Temp.
DIMMB1 Temp.
DIMMC1 Temp.
DIMMD1 Temp.
DIMME1 Temp.
DIMMF1 Temp.
DIMMG1 Temp.
DIMMH1 Temp.
PCIE02 Temp.
PCIE03 Temp.
PCIE04 Temp.
PCIE05 Temp.
PCIE06 Temp.
CPU_OPT
CHA_FAN2
CHA_FAN3
CHA_FAN4
CHA_FAN6
PMBPower1
PMBPower2
PSU2 Over Temp
PSU2 AC Lost
PSU2 Slow FAN1
PSU1 Over Temp
PSU1 AC Lost
PSU1 Slow FAN1

[Fiery]

7 hours ago, ajmch said:

Thank YOU! Here is the file.

isasensordump.txt 20.2 kB · 1 download

 

P.S. The sensors look normal via IPMI. This is the list I get there: 
 Normal Sensors (24)
Sensor Name    Reading    Behavior
+12V    11.940 Volts    
+3.3V    3.264 Volts    
+3.3V_ALW    3.248 Volts    
+5V    4.992 Volts    
+5V_ALW    4.992 Volts    
+CPU_1.8V    1.720 Volts    
+CPU_1.8V_S5    1.790 Volts    
+CPU_3.3V    3.424 Volts    
+PCH_CLDO    1.188 Volts    
+VCORE    0.952 Volts    
+VDDIO_ABCD    1.332 Volts    
+VDDIO_EFGH    1.338 Volts    
+VSOC    1.032 Volts    
CHA_FAN1    2000 RPM    
CHA_FAN5    1000 RPM    
CHIPSET_FAN    1400 RPM    
CPU Temp.    37 °C    
CPU_FAN    1600 RPM    
LAN Temp.    62 °C    
PCIE01 Temp.    28 °C    
PCIE07 Temp.    28 °C    
SOC_FAN    2800 RPM    
T_Sensor Temp.    27 °C    
VBAT    3.184 Volts    
 Disabled Sensors (26)
DIMMA1 Temp.
DIMMB1 Temp.
DIMMC1 Temp.
DIMMD1 Temp.
DIMME1 Temp.
DIMMF1 Temp.
DIMMG1 Temp.
DIMMH1 Temp.
PCIE02 Temp.
PCIE03 Temp.
PCIE04 Temp.
PCIE05 Temp.
PCIE06 Temp.
CPU_OPT
CHA_FAN2
CHA_FAN3
CHA_FAN4
CHA_FAN6
PMBPower1
PMBPower2
PSU2 Over Temp
PSU2 AC Lost
PSU2 Slow FAN1
PSU1 Over Temp
PSU1 AC Lost
PSU1 Slow FAN1

Thank you!  Please upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

[ajmch]

Thank you Fiery! I attach a pic of the situation after the update. 

Now, the CPU temp is at 86°C when idle and it needs 100% load for a whole minute to get to 87°C. Via IPMI, I get 36°C when idle. Also, now I can read the T_Sensor measuring the loop temp just before entering the hot section, which is great. But I get 50°C in AIDA64 and 28°C in the IPMI.



I also attach a new isa dump. 

isasensordump_2.txt

[Fiery]

7 minutes ago, ajmch said:

Thank you Fiery! I attach a pic of the situation after the update. 

Now, the CPU temp is at 86°C when idle and it needs 100% load for a whole minute to get to 87°C. Via IPMI, I get 36°C when idle. Also, now I can read the T_Sensor measuring the loop temp just before entering the hot section, which is great. But I get 50°C in AIDA64 and 28°C in the IPMI.

I also attach a new isa dump

Thank you!  Can you please create 2 different ISA Sensor Dumps, one at idle, the other one at load, and also check both the CPU temperature and TSensor temperature reading in IPMI and send those to me as well? 

Problem is, there're a bunch of thermal readings for your motherboard and it's quite difficult to figure out which is which   Here's the list:

     10    11    12    13    15    16    1B    20    52    57    65    71    73    75    7C
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255
T:   36    36    86   102   104    50    86    36     0     0   255    11    11    36   255

Obviously stuff like zero, 11, 102, 104 and 255 Celsius are bogus readings, but the rest could well be the CPU temperature.

[ajmch]

Sure, thank you so much for your willingness to solve this! 💪
You'll find the two dumps attached. The temps were as follow in the IPMI: 
idle: CPU 37°C | T_Sensor 27°C
load: CPU 87°C | T_Sensor 28°C 
isasensordump_idle.txtisasensordump_load.txt

[Fiery]

1 hour ago, ajmch said:

Sure, thank you so much for your willingness to solve this! 💪
You'll find the two dumps attached. The temps were as follow in the IPMI: 
idle: CPU 37°C | T_Sensor 27°C
load: CPU 87°C | T_Sensor 28°C 
isasensordump_idle.txtisasensordump_load.txt

Thank you!  Funnily enough, none of the thermal readings correspond to the CPU temperature So we will simply remove it.  You can focus on the CPU Diode temperature reading that is directly read from the CPU itself.

[ajmch]

OK, thank you!