Missing fan speeds (ASUS TUF Gaming B850M-PLUS）

[cong]

Hi,Fiery .

My mb is ASUS TUF Gaming B850M-Plus. In the sensor only can see GPU FAN speed .CPU_FAN, CPUOPT_FAN,CHA-FAN1,CHA_FAN2 and CHA_FAN3 speeds missing. The temperature of the cpu and mb does not display , and the voltage of the cpu core is 0.749V.

If shutdown ArmouryCrate FanXpert4 and AsusFanControlService , run ISA Sensor Dump ,Winbond Sensor ID A3/5C/reg$58 = A3/5C/C1 , but the issue persists. If FanXpert4 and AsusFanControlService startup with win11,Winbond Sensor ID A3/5C/reg$58 = FF/FF/FF.

May i ask why this is happening?（I asked this question in the thread titled "Fixed: Missing fan speeds (Asus Prime B850-Plus WiFi)."）

Additionally, is "http://www.aida64.com.cn/" an official purchase channel? This website only provides version 7.00.6700 for download, and I'm unsure if this is the correct purchase channel or whether the purchased license can be used with the latest version of AIDA64.

Thanks！

isasensordump.txt

[Fiery]

5 hours ago, cong said:

Hi,Fiery .

 

My mb is ASUS TUF Gaming B850M-Plus. In the sensor only can see GPU FAN speed .CPU_FAN, CPUOPT_FAN,CHA-FAN1,CHA_FAN2 and CHA_FAN3 speeds missing. The temperature of the cpu and mb does not display , and the voltage of the cpu core is 0.749V.

 

If shutdown ArmouryCrate FanXpert4 and AsusFanControlService , run ISA Sensor Dump ,Winbond Sensor ID A3/5C/reg$58 = A3/5C/C1 , but the issue persists. If FanXpert4 and AsusFanControlService startup with win11,Winbond Sensor ID A3/5C/reg$58 = FF/FF/FF.

May i ask why this is happening?（I asked this question in the thread titled "Fixed: Missing fan speeds (Asus Prime B850-Plus WiFi)."）

Additionally, is "http://www.aida64.com.cn/" an official purchase channel? This website only provides version 7.00.6700 for download, and I'm unsure if this is the correct purchase channel or whether the purchased license can be used with the latest version of AIDA64.

Thanks!
 

Thank you, we will implement full sensor support for your motherboard in the next AIDA64 beta update.  Please avoid posting a single issue into multiple topics though.

As for the website you've mentioned, it doesn't seem to include an online store to purchase licenses.  Make sure to start from our main website:

https://aida64.com/online-store

 

[cong]

2 hours ago, Fiery said:

Thank you, we will implement full sensor support for your motherboard in the next AIDA64 beta update.  Please avoid posting a single issue into multiple topics though.

As for the website you've mentioned, it doesn't seem to include an online store to purchase licenses.  Make sure to start from our main website:

https://aida64.com/online-store

 

Thank you！I am unable to complete the license purchase in USD through the official website(https://aida64.com/online-store). Can I contact your authorized distributor in China to purchase a license—for example, Suzhou C&J Marketing Software Co., Ltd.?

[Fiery]

47 minutes ago, cong said:

Can I contact your authorized distributor in China to purchase a license—for example, Suzhou C&J Marketing Software Co., Ltd.?

Yes, of course!

[cong]

2 hours ago, Fiery said:

Yes, of course!

OK ！Thank you ！