Corsair Dominator Platinum RAM keep disappearing

[Alberos]

Hi,

I've a Corsair Dom Plat RAM module. It keep disappearing from the system. When it disappear everything that's reading its info went dark. AIDA64 sensor panel temps readout blank, SignalRGB stop RGBing (stop update RGB), even iCUE also didn't see the RAM too. Any idea or where to even begin collecting info to troubleshoot this? Only way to get it back is to power cycle. Restart won't work. Need shutdown, wait for lights out, then turn on again.

Thanks

[Fiery]

23 hours ago, Alberos said:

Hi,

I've a Corsair Dom Plat RAM module. It keep disappearing from the system. When it disappear everything that's reading its info went dark. AIDA64 sensor panel temps readout blank, SignalRGB stop RGBing (stop update RGB), even iCUE also didn't see the RAM too. Any idea or where to even begin collecting info to troubleshoot this? Only way to get it back is to power cycle. Restart won't work. Need shutdown, wait for lights out, then turn on again.

Thanks

Do you overclock your memory?

[Alberos]

3 hours ago, Fiery said:

Do you overclock your memory?

Technically XMP is an overclock and it is on... So.. Yes, I overclocked the memory? Should I start by disabling it?

Edit: Forgot to mention, PC works fine and I never notice the moment the RAM disappear (other than when I glance at my sensor panel and see blank memory temps).