Jens G Posted December 24, 2014 Share Posted December 24, 2014 Hi, I hope you guys can help me. I'm using Aida64 for over a year now without problems. I'm not sure what I did but suddenly me PC freezes every 5 sec for one sec. When I exit Aida64 everything is fine. I'm using the G19 Keyboard with the LCD applet of Aida64. Is this the cause? I genereated a Aida64-report. Is there a Email I can send it to? I don't want to attache it to the forum. Greez Jens Quote Link to comment Share on other sites More sharing options...
Fiery Posted December 27, 2014 Share Posted December 27, 2014 I've just sent you a private message about this. Quote Link to comment Share on other sites More sharing options...
Jens G Posted December 28, 2014 Author Share Posted December 28, 2014 Hi, I've sent you the report. I just realized that the report is german. If this is a problem then please tell me and I try to create it in english. Quote Link to comment Share on other sites More sharing options...
Fiery Posted December 28, 2014 Share Posted December 28, 2014 Thank you for the report, it's perfect in German. Try to disable GPU monitoring by right-clicking on the bottom status bar of AIDA64 main window --> HWMon Modules --> GPU. If it doesn't help, try to disable the other HWMon Modules as well, one by one, and see if any of them cures the issue. If none of those helps, and you've got Asus AI Suite installed, try to uninstall it, and see if it helps. Quote Link to comment Share on other sites More sharing options...
Jens G Posted December 28, 2014 Author Share Posted December 28, 2014 Hi, Thank you for your response. I'll try this. Till now everything seems to be alright. Sadly the GPU temperature of my G19 LCD is now N/A. Is there an other way to fix this problem? Hm.. I just saw that there is a new nVidia Driver. I'll install it. Quote Link to comment Share on other sites More sharing options...
Jens G Posted December 28, 2014 Author Share Posted December 28, 2014 ok it's working. When I disable the HWMonitor of the GPU the freezing stopps. The installing of the latest nVidia driver fixed nothing. Is there a way to get the GPU temperature back on my G19 LCD? Will there be a fix of this problem in the next Aida64 update? Quote Link to comment Share on other sites More sharing options...
Fiery Posted December 29, 2014 Share Posted December 29, 2014 With the GPU monitoring enabled, please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> Sensor Profiling Dump. Copy-paste the full results into this topic. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
Jens G Posted December 30, 2014 Author Share Posted December 30, 2014 ------[ AIDA64 Extreme v5.00.3300 ]------------[ Microsoft Windows 7 Ultimate 6.1.7601.18409 Service Pack 1 (64-bit) ]------------[ Motherboard Info ]------Motherboard ID : 63-0100-000001-00101111-041312-Chipset$1AQQW024_BIOS DATE: 08/19/13 14:02:39 VER: 08.04Motherboard Model : Asus Maximus VI ExtremeMotherboard Chipset : Intel Lynx Point Z87, Intel HaswellDMI MB Manufacturer : ASUSTeK COMPUTER INC.DMI MB Product : MAXIMUS VI EXTREMEDMI MB Version : Rev 1.xxDMI MB Serial : 130714195200017DMI SYS Manufacturer: ASUSDMI SYS Product : All SeriesDMI SYS Version : System VersionDMI SYS Serial : System Serial NumberDMI BIOS Version : 0804------[ Video Adapters ]------Gainward GeForce GTX 580 [10DE-1080 / 10B0-0401]------[ Video Driver ]------nvapi.dll: 9.18.13.4709nvd3dumx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvd3dum||9.18.13.4709 - nVIDIA ForceWare 347.09|||nvwgf2um||9.18.13.4709|||nvwgf2um||9.18.13.4709nvd3dumx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvd3dum||9.18.13.4709 - nVIDIA ForceWare 347.09|||nvwgf2um||9.18.13.4709|||nvwgf2um||9.18.13.4709------[ Sensor Profiling (Init) ]------SensorInfo : 93.545 msGPUSensorInfo : 4.125 msGPU01 / NV Diode : 0.004 msGPU01 / NV Fan PWM: 0.009 msHDD : 0.019 msSPD : 0.587 msAMB : 0.001 msAsus EPU2 : 0.000 msAsus EPU1 : 0.000 msnVIDIA SPP : 0.000 msnVIDIA MCP : 0.000 msIntel GMCH : 0.000 msIntel PCH : 0.013 msIntel SNB : 0.017 msZambezi : 0.000 msKaveri : 0.000 msAMD SVI2 : 0.000 msMTC0303 : 0.000 msSmart Battery : 0.000 msHID UPS : 0.000 msTVALZ : 0.000 msT-Balancer : 0.000 msAsetek LC : 0.000 msLM78 : 25.790 msOdin : 0.000 msAquaero : 0.000 ms------[ Sensor Profiling (Last) ]------SensorInfo : 102.994 msGPUSensorInfo : 4.179 msGPU01 / NV Diode : 0.005 msGPU01 / NV Fan PWM: 0.008 msHDD : 0.021 msSPD : 0.589 msAMB : 0.001 msAsus EPU2 : 0.000 msAsus EPU1 : 0.000 msnVIDIA SPP : 0.000 msnVIDIA MCP : 0.000 msIntel GMCH : 0.000 msIntel PCH : 0.013 msIntel SNB : 0.016 msZambezi : 0.000 msKaveri : 0.000 msAMD SVI2 : 0.000 msMTC0303 : 0.000 msSmart Battery : 0.000 msHID UPS : 0.000 msTVALZ : 0.000 msT-Balancer : 0.000 msAsetek LC : 0.000 msLM78 : 24.880 msOdin : 0.000 msAquaero : 0.000 ms Quote Link to comment Share on other sites More sharing options...
Fiery Posted December 30, 2014 Share Posted December 30, 2014 Thank you. I'm afraid it looks all fine, so the problem must be somewhere else. My best guess is that the monitoring module of AIDA64 collides with another application, process or service running in the background. Do you think you have any other software running in the background that may also poll sensors or the GPU? Such as AI Suite, Rivatuner, or such? Quote Link to comment Share on other sites More sharing options...
Jens G Posted December 30, 2014 Author Share Posted December 30, 2014 The programms running beside Aida64 are TeamSpeak3, G-Data (Antivirus) and Firefox (Youtube). The Dump was made directly after reboot without freezing. Now this dump is made while the freezing happens. Maybe there is a difference? ------[ AIDA64 Extreme v5.00.3300 ]------------[ Microsoft Windows 7 Ultimate 6.1.7601.18409 Service Pack 1 (64-bit) ]------------[ Motherboard Info ]------Motherboard ID : 63-0100-000001-00101111-041312-Chipset$1AQQW024_BIOS DATE: 08/19/13 14:02:39 VER: 08.04Motherboard Model : Asus Maximus VI ExtremeMotherboard Chipset : Intel Lynx Point Z87, Intel HaswellDMI MB Manufacturer : ASUSTeK COMPUTER INC.DMI MB Product : MAXIMUS VI EXTREMEDMI MB Version : Rev 1.xxDMI MB Serial : 130714195200017DMI SYS Manufacturer: ASUSDMI SYS Product : All SeriesDMI SYS Version : System VersionDMI SYS Serial : System Serial NumberDMI BIOS Version : 0804------[ Video Adapters ]------Gainward GeForce GTX 580 [10DE-1080 / 10B0-0401]------[ Video Driver ]------nvapi.dll: 9.18.13.4709nvd3dumx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvd3dum||9.18.13.4709 - nVIDIA ForceWare 347.09|||nvwgf2um||9.18.13.4709|||nvwgf2um||9.18.13.4709nvd3dumx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvwgf2umx||9.18.13.4709|||nvd3dum||9.18.13.4709 - nVIDIA ForceWare 347.09|||nvwgf2um||9.18.13.4709|||nvwgf2um||9.18.13.4709------[ Sensor Profiling (Init) ]------SensorInfo : 93.545 msGPUSensorInfo : 4.125 msGPU01 / NV Diode : 0.004 msGPU01 / NV Fan PWM: 0.009 msHDD : 0.019 msSPD : 0.587 msAMB : 0.001 msAsus EPU2 : 0.000 msAsus EPU1 : 0.000 msnVIDIA SPP : 0.000 msnVIDIA MCP : 0.000 msIntel GMCH : 0.000 msIntel PCH : 0.013 msIntel SNB : 0.017 msZambezi : 0.000 msKaveri : 0.000 msAMD SVI2 : 0.000 msMTC0303 : 0.000 msSmart Battery : 0.000 msHID UPS : 0.000 msTVALZ : 0.000 msT-Balancer : 0.000 msAsetek LC : 0.000 msLM78 : 25.790 msOdin : 0.000 msAquaero : 0.000 ms------[ Sensor Profiling (Last) ]------SensorInfo : 102.994 msGPUSensorInfo : 4.179 msGPU01 / NV Diode : 0.005 msGPU01 / NV Fan PWM: 0.008 msHDD : 0.021 msSPD : 0.589 msAMB : 0.001 msAsus EPU2 : 0.000 msAsus EPU1 : 0.000 msnVIDIA SPP : 0.000 msnVIDIA MCP : 0.000 msIntel GMCH : 0.000 msIntel PCH : 0.013 msIntel SNB : 0.016 msZambezi : 0.000 msKaveri : 0.000 msAMD SVI2 : 0.000 msMTC0303 : 0.000 msSmart Battery : 0.000 msHID UPS : 0.000 msTVALZ : 0.000 msT-Balancer : 0.000 msAsetek LC : 0.000 msLM78 : 24.880 msOdin : 0.000 msAquaero : 0.000 ms Quote Link to comment Share on other sites More sharing options...
Fiery Posted December 30, 2014 Share Posted December 30, 2014 No, I'm afraid I cannot see anything in the profiling dump that would suggest a slowdown in the monitoring module of AIDA64. It looks more like as if the AIDA64 GPU monitoring driver (NVAPI) calls would cause ForceWare drivers to stall for a second, but we've never seen such a thing to happen with any ForceWare releases before, on any nVIDIA GPUs. We'll try to reproduce the issue on our own GTX580, with ForceWare 347.09. Meanwhile, you may want to try downgrading to an older WHQL ForceWare release, and check if it fixes the issue. If you do that, please let us know about the results. Quote Link to comment Share on other sites More sharing options...
Fiery Posted January 2, 2015 Share Posted January 2, 2015 An update: on our GTX580, using the latest ForceWare WHQL driver suite (347.09) everything works just fine, no freezes or any latency issues while AIDA64 is monitoring the system. Quote Link to comment Share on other sites More sharing options...
Jens G Posted January 3, 2015 Author Share Posted January 3, 2015 After boot it's fine for me too. Only when I watch youtube or play Minecraft it starts freezing after some minutes. Quote Link to comment Share on other sites More sharing options...
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