xchtl Posted November 11, 2015 Share Posted November 11, 2015 Last time I reported the RM-822 CPU Recognition problem, and now I have the same problem with another one, as the picture shows , the model have been detected as 8974PRO but still says UNKNOWN, in fact you can just says it's 801 Quote Link to comment Share on other sites More sharing options...
xchtl Posted November 11, 2015 Author Share Posted November 11, 2015 Crush when select "Windows" or "Send email" on my Lumia 920 Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 11, 2015 Share Posted November 11, 2015 Please note that on Windows Phone and Windows 10 Mobile it's not possible to detect CPU directly due to the strict sandboxing that is enforced by those operating systems. So both the legacy AIDA64 Windows Phone 8.1 app and the new AIDA64 UWP (Universal Windows Platform) app have to rely heavily on their built-in hardware databases. Which in your case doesn't seem to include the device in question. Please submit a report from the About page, and we will add your device to the hardware database of the AIDA64 app, and also fine-tune the CPU detection module to provide more information on your SoC. If you need further clarification on how the AIDA64 apps work, please feel free to ask either here in the public forum, or in private message. As for the Lumia 920 issue, please let me know what operating system does it have installed. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
xchtl Posted November 11, 2015 Author Share Posted November 11, 2015 The New Windows Phone is XiaoMi Mi4，MS decided to include Mi4 in the Insider Program in China exclusively as Joe Belfiore mentioned on twitter before. I have already send the feedback email as j*****@ubfusion.com, Lumia 920 is on 10581 too, and please notice that Samsung ATIV S GT-i8750 also have the 8260A CPU. I'd like to know how AIDA64 actually works, do you have any public documentation on that ? Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 11, 2015 Share Posted November 11, 2015 The New Windows Phone is XiaoMi Mi4，MS decided to include Mi4 in the Insider Program in China exclusively as Joe Belfiore mentioned on twitter before. I have already send the feedback email as j*****@ubfusion.com, Thank you, got that, and already applied the necessary tweakings. I thought it was you, but wanted to confirm Lumia 920 is on 10581 too, and please notice that Samsung ATIV S GT-i8750 also have the 8260A CPU. Thanks for the info, we'll try digging deeper to find where the problem might be. It's not easy, since we don't do anything special on the Windows page, and it works under 10581 on our test devices (Lumia 535, Lumia 930, and various PCs as well). BTW, since another user reported similar crash on the Windows page, with a Lumia 930 running Windows 10 Mobile Preview, and since with a similar device and similar Windows it's working fine for us, I'm leaning towards putting the blame on Windows 10 Mobile Preview. I'd like to know how AIDA64 actually works, do you have any public documentation on that ? No, we don't, but I'm happy to explain the inner workings of our app, up to a certain degree. Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 11, 2015 Share Posted November 11, 2015 BTW, on your Lumia 920 did you perform a device reset after upgrading to Windows Mobile Preview Build 10581? Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 11, 2015 Share Posted November 11, 2015 We've now tested it with 3 different devices, and as I've suspected, it's a platform issue. It comes up only on certain devices -- and not all devices --, because the Windows 10 Mobile Insider Preview upgrade wasn't performed properly. If you upgrade from WP8.1 or another Win10 Preview, and you don't perform a device reset (Settings / System / About / Reset your phone), then all kinds of weird things may happen. Now we've done the improper upgrade flow on 3 devices, and all 3 devices crash on the Windows page of AIDA64. While previously, when we performed the "Reset your phone" step after every preview build upgrade, no such crash happened on the same devices of ours. I of course understand that it's not easy to perform such reset operations on a device in use, but if you skip that step, Win10 preview builds will not function 100%. We will try to come up with a workaround in the next AIDA64 app update. Quote Link to comment Share on other sites More sharing options...
xchtl Posted November 12, 2015 Author Share Posted November 12, 2015 I see，then i will try to reset it Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 13, 2015 Share Posted November 13, 2015 We've issued an update to the AIDA64 UWP app in the Windows Store, and it's already available for download. It includes the mentioned workaround to avoid the crash on the Windows page, and also the necessary tweakings about your Xiaomi device. Quote Link to comment Share on other sites More sharing options...
xchtl Posted November 13, 2015 Author Share Posted November 13, 2015 That‘s quickï¼Xiaomi CPU info is corrected now, Thank you. Do you have any plan to add more features to AIDA64 than just fulfill the database from varies kind of windows phones? By the way, can I have a email on AIDA64 UWP working machanism ? Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 13, 2015 Share Posted November 13, 2015 That‘s quickï¼Xiaomi CPU info is corrected now, Thank you. By the way, can I have a email on AIDA64 UWP working machanism ? Thank you for the feedback. And yes, feel free to send us an email with your questions. Quote Link to comment Share on other sites More sharing options...
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