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andy1954

AIDA64 UWP 2.0.1.0 und W10M 10581 - AIDA64 / WINDOWS

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I have installed Windows 10 Mobile Build 10581 on 3 Lumias. Everytime I try to open the tab AIDA64 / WINDOWS to get the information, which version of Windows is installed, the app crashes on the Lumias 735 LTE and 1020. Only on the Lumia 820 the app shows the information. I hope, that this problem will be solved very soon. As a registered user of AIDA64 Extreme, I can say, that I like the program.

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We'll try digging deeper to find where the problem might be. It's not easy, since we don't do anything special on the Windows page, and it works under 10581 on our test devices (Lumia 535, Lumia 930, and various PCs as well). And since another user reported similar crash on the Windows page, with a Lumia 930 running Windows 10 Mobile Preview, and since with a similar device and similar Windows build it's working fine for us, I'm leaning towards putting the blame on Windows 10 Mobile Preview.

BTW, did you perform a device reset after upgrading to Windows Mobile Preview Build 10581 on all 3 devices?

Thanks,

Fiery

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I have done a softreset and a hardreset on the 2 devices with the problem. AIDA 64 UWP 2.0.1.0 is the first app, that has problems with the preview Build 10581. AIDA64 for WP Version 1.1.0.7 had no problems running within the preview. More technical details of my test devices: Lumia 735 = RM-1038_1028, Lumia 1020 = RM-875_eu_euro2_242 and Lumia 820 = RM-825_eu_euro1_217. My Lumias for daily work are Lumia 830 and 930. They will get the update to Windows 10 Mobile at the earliest spring 2016.

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Thank you for the info. We've now tested it with 3 different devices, and as I've suspected, it's a platform issue. It comes up only on certain devices -- and not all devices --, because the Windows 10 Mobile Insider Preview upgrade wasn't performed properly. If you upgrade from WP8.1 or another Win10 Preview, and you don't perform a device reset (Settings / System / About / Reset your phone), then all kinds of weird things may happen. Now we've done the improper upgrade flow on 3 devices, and all 3 devices crash on the Windows page of AIDA64. While previously, when we performed the "Reset your phone" step after every preview build upgrade, no such crash happened on the same devices of ours. I of course understand that it's not easy to perform such reset operations on a device in use, but if you skip that step, Win10 preview builds will not function 100%. We will try to come up with a workaround in the next AIDA64 app update.

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We've issued an update to the AIDA64 UWP app in the Windows Store, and it's already available for download. It includes the mentioned workaround to avoid the crash on the Windows page.

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