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Gigabyte X299 Aorus Gaming 9 missing sensors


gandalf

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Hello,

I have an new Aorus 9 x299 based Mb. It has 9 MB temp sensors and 8 fans connectors with RPM sensing, I currently have 6 fans connected + the WC pump, but I'm only seing Proc, CPU OPT, chassis 1 to 3 (all 7 can be monitored using Gb utility). That is using the latest beta (4333 trial)

Regards

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Please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> ISA Sensor Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Also right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> SMBus Dump (Full). Copy-paste the full results into this topic, or attach the results as a TXT file to your post.


Thanks,
Fiery

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On 8/24/2017 at 10:22 AM, gandalf said:

Sorry it took me a while :(

isasensordump.txt

smbusdump_full.txt

No problem, and thank you!  I'm afraid we cannot find the missing readings in those dumps.  Maybe your motherboard has a 3rd sensor chip that we didn't look for before.  If it's possible, please upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

And post an updated ISA Sensor Dump.  We've added a deeper scanning for sensor chips for Gigabyte X299 motherboards in this new AIDA64 build.  Maybe this time it will pick up a "ghost" chip :)

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I'm afraid the ghost may have decided to stay well hidden !

------[ Versions ]------

Program Version : AIDA64 Extreme v5.92.4341 Beta
BenchDLL Version: 4.3.759-x64
Windows Version : Microsoft Windows 10 Pro 10.0.15063.540 (64-bit)

------[ Motherboard Info ]------

Motherboard ID      : <DMI>
Motherboard Model   : Gigabyte GA-X299 Aorus Gaming 9
Motherboard Chipset : Intel Union Point X299, Intel Skylake-X

DMI MB Manufacturer : Gigabyte Technology Co., Ltd.
DMI MB Product      : X299 AORUS Gaming 9
DMI MB Version      : x.x
DMI MB Serial       : Default string
DMI SYS Manufacturer: Gigabyte Technology Co., Ltd.
DMI SYS Product     : X299 AORUS Gaming 9
DMI SYS Version     : Default string
DMI SYS Serial      : Default string
DMI BIOS Version    : F6i

ITE SuperIO Port           = 2Eh
ITE SuperIO HWMonitor Port = 0A40h     (    0A40h /     0A60h)
ITE SuperIO HWMonitor MMIO = 00000000h (00000000h / 00000000h)
ITE SuperIO Device ID      = 8686h     (    8686h /     8733h)
ITE SuperIO Version        = 02h       (      02h /       03h)

Winbond SuperIO Port              = 00h
Winbond SuperIO HWMonitor Port/60 = 0000h (0000h / 0000h)
Winbond SuperIO HWMonitor Port/64 = 0000h (0000h / 0000h)
Winbond SuperIO Device ID         = 0000h (0000h / 0000h)

Fintek SuperIO Port           = 00h
Fintek SuperIO HWMonitor Port = 0000h (0000h / 0000h)
Fintek SuperIO Device ID      = 0000h (0000h / 0000h)

SMSC SuperIO Port           = 00h
SMSC SuperIO HWMonitor Port = 0000h (0000h / 0000h)
SMSC SuperIO Device ID      = 0000h (0000h / 0000h)

ASpeed SuperIO Port = 00h

------[ LM78 ISA Sensor Device at 0A40 ]------

0000  19 10 00 80  DF FF 00 20  FF 98 60 00  30 57 B0 FC
0010  FF FF FF 77  C7 D0 C0 C0  04 06 07 FF  FF FF FF FF
0020  95 A9 A9 A6  64 46 64 8B  86 22 37 11  28 36 C9 80
0030  FF 00 FF 00  FF 00 FF 00  FF 00 FF 00  FF 00 FF 00
0040  7F 7F 7F 7F  7F 7F 5F 40  AD 6A D4 00  00 00 00 00
0050  FF 18 7F 7F  7F 40 00 00  90 53 14 12  65 00 00 00
0060  00 14 44 33  0E 01 00 C0  00 14 3C 46  10 01 00 FF
0070  00 14 3C 1A  10 01 00 2E  00 14 3C 1A  10 01 00 C0
0080  B8 07 91 04  FF FF FF FF  02 30 01 02  01 02 E0 83
0090  00 00 00 00  FF 10 10 10  40 97 00 00  40 89 C1 00
00A0  00 14 4A 33  0E 05 00 D0  7F 7F 96 80  00 00 0F 98
00B0  BE 04 82 78  7F 7F 83 00  7F 7F 3C 3C  3C 3C 3C 3C
00C0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00D0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF 01
00E0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00F0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF

   0029 002A 002B 002C 002D 002E
T:   34   55   17   40   54  201
T:   34   55   17   40   54  201
T:   34   55   17   40   54  201
T:   34   55   16   40   54  201
T:   34   55   16   40   54  201
T:   34   55   16   40   54  201
T:   34   55   16   40   54  201
T:   34   55   16   40   54  201
T:   34   55   16   40   54  201
T:   34   55   16   40   54  201

   0020 0021 0022 0023 0024 0025 0026 0027 0028
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 1.21875 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.74658 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.93066 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.74658 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.74658 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.74768 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.74658 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.93127 V ]
V:  94   A9   A9   A6   64   46   64   8B   86   [ VID = 0.74768 V ]
V:  95   A9   A8   A6   64   46   63   8B   86   [ VID = 0.74768 V ]

------[ LM78 ISA Sensor Device at 0A60 ]------

0000  19 11 40 00  FF FF 00 00  00 80 44 00  30 92 FF FF
0010  FE FF FF 77  C0 00 00 02  01 FF FF FF  FF FF FF FF
0020  A3 06 5F 99  5C 41 FF 99  98 25 C9 29  80 0D 34 34
0030  FF 00 FF 00  FF 00 FF 00  FF 00 FF 00  FF 00 FF 00
0040  7F 7F 7F 7F  7F 7F 5F 40  AD 6A D4 00  FF FF FF FF
0050  FF 38 7F 7F  7F 40 00 00  90 00 09 12  65 00 00 00
0060  00 14 3C 99  1C 00 00 FF  00 14 3C 46  1C 03 00 FF
0070  00 14 3C 70  1C 03 00 FF  FF FF FF 80  FF FF FF FF
0080  FF FF FF FF  FF FF FF FF  00 00 00 00  00 A2 00 00
0090  FF 00 00 00  FF 00 00 00  01 97 00 00  40 C7 C1 17
00A0  70 FA C9 DF  FB DD 80 43  19 22 D1 EB  00 3F 00 00
00B0  4F DB 8C 1F  5E D5 00 E4  FF FF FF FF  FF FF FF FF
00C0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00D0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00E0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00F0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF

   0029 002A 002B 002C 002D 002E
T:   37  201   41  128   13   52
T:   37  201   41  128   13   52
T:   37  201   41  128   68  188
T:   37  201   41  128   68  188
T:   37  201   41  128   68  188
T:   37  201   41  128   84  241
T:   37  201   41  128   84  241
T:   37  201   41  128   77   63
T:   37  201   41  128   64  240
T:   37  201   41  128  132  252

   0020 0021 0022 0023 0024 0025 0026 0027 0028
V:  A3   07   5F   99   5C   42   FF   98   98   [ VID = 1.21875 V ]
V:  A3   07   5F   99   5C   42   FF   98   98   [ VID = 0.71973 V ]
V:  A3   07   5F   99   5C   42   FF   98   98   [ VID = 1.21875 V ]
V:  A3   07   5F   99   5C   42   FF   98   98   [ VID = 0.74548 V ]
V:  A3   07   5F   99   5C   42   FF   98   98   [ VID = 0.74548 V ]
V:  A3   07   5F   99   5C   42   FF   98   98   [ VID = 0.93127 V ]
V:  A3   07   5F   99   5C   42   FF   98   98   [ VID = 0.74658 V ]
V:  A3   09   5F   99   5C   41   FF   98   98   [ VID = 0.93726 V ]
V:  A3   09   5F   99   5C   41   FF   98   98   [ VID = 0.74768 V ]
V:  A3   09   5F   99   5C   41   FF   98   98   [ VID = 0.93188 V ]

------[ ACPI Temperatures & Fans ]------

_TZ_.THM0._TMP             : 
_TZ_.THM1._TMP             : 
_TZ_.THR0._TMP             : 
_TZ_.THR1._TMP             : 
_TZ_.TZ00._TMP             : 
_TZ_.TZ01._TMP             : 
_TZ_.RTMP                  : 
_TZ_.RFAN                  : 
_TZ_.RFAN(0)               : 
_TZ_.RFAN(1)               : 
_SB_.ATKD._HID             : 
_SB_.ATKD.TMPR             : 
_SB_.PCI0.LPC0.EC0_.CCTV   : 
_SB_.PCI0.LPC0.EC0_.LRPM   : 
_SB_.PCI0.LPC0.EC0_.HRPM   : 
_SB_.PCI0.SBRG.EC0_.ECPU   : 
_SB_.PCI0.SBRG.EC0_.TACH(0): 
_SB_.PCI0.SBRG.EC0_.TACH(1): 
_SB_.PCI0.SBRG.EC0_.TAH0   : 
_SB_.PCI0.SBRG.EC0_.TAH1   : 
_SB_.PCI0.SBRG.EC0_.ST00   : 
_SB_.PCI0.SBRG.EC0_.SC01   : 
_SB_.PCI0.SBRG.EC0_.SC02   : 
_SB_.PCI0.SBRG.EC0_.SC03   : 
_SB_.PCI0.SBRG.EC0_.SC04   : 
_SB_.PCI0.SBRG.EC0_.SC05   : 
_SB_.PCI0.SBRG.EC0_.SC06   : 
_SB_.PCI0.SBRG.EC0_.TH0R   : 
_SB_.PCI0.SBRG.EC0_.TH1R   : 
_SB_.PCI0.SBRG.EC0_.F0TS   : 
_SB_.PCI0.SBRG.EC0_.F1TS   : 
_SB_.PCI0.PIB_.EC0_.TCRT   : 
_SB_.PCI0.SBRG.EC0_.CTPM   : 
_SB_.PCI0.SBRG.EC__.CPUT   : 
_SB_.PCI0.SBRG.EC__.SYST   : 
_SB_.PCI0.LPC_.EC0_.CTMP   : 
_SB_.PCI0.LPCB.EC0_.CTMP   : 
_SB_.PCI0.LPC_.EC0_.TMP1   : 
_SB_.PCI0.LPC_.EC0_.TMP2   : 
_SB_.PCI0.LPC_.EC0_.TMPI   : 
_SB_.PCI0.LPC_.EC0_.TMPV   : 
_SB_.PCI0.LPCB.EC0_.A1TP   : 
_SB_.PCI0.LPCB.EC0_.A2TP   : 
_SB_.PCI0.LPCB.EC0_.FAN0   : 
_SB_.PCI0.LPCB.EC__.TS1R   : 
_SB_.PCI0.LPCB.EC__.TS2R   : 
_SB_.PCI0.LPCB.EC__.TS3R   : 
_SB_.PCI0.LPCB.EC__.F1FL   : 
_SB_.PCI0.LPCB.EC__.F1FH   : 
_SB_.PCI0.LPCB.EC__.F2FL   : 
_SB_.PCI0.LPCB.EC__.F2FH   : 
_SB_.PCI0.LPC_.H8EC.RTMP   : 
_SB_.PCI0.LPC_.H8EC.LTMP   : 
_SB_.PCI0.LPC_.H8EC.MTMP   : 
_SB_.PCI0.LPC_.H8EC.GTMP   : 
_SB_.PCI0.LPCB.H8EC.CTMP   : 
_SB_.PCI0.LPCB.H8EC.DTMP   : 
_SB_.PCI0.LPCB.H8EC.GTMP   : 
_SB_.PCI0.LPCB.H8EC.ITMP   : 
_SB_.PCI0.LPCB.H8EC.MTMP   : 
_SB_.PCI0.LPCB.H8EC.STMP   : 
_SB_.PCI0.LPCB.H8EC.PFAN   : 
_SB_.PCI0.LPCB.EC0_.OTPC   : 
_SB_.PCI0.LPCB.EC0_.VGAT   : 
_SB_.PCI0.LPCB.EC0_.CHPT   : 
_SB_.PCI0.LPCB.EC0_.CPUT   : 
_SB_.PCI0.LPCB.EC0_.SYST   : 
_SB_.PCI0.LPCB.EC0_.DTS1   : 
_SB_.PCI0.LPCB.EC0_.DTS2   : 
_SB_.PCI0.LPCB.EC0_.DIMM   : 
_SB_.PCI0.LPCB.EC0_.FANH   : 
_SB_.PCI0.LPCB.EC0_.FANL   : 
_SB_.PCI0.LPCB.EC0_.CUTP   : 
_SB_.PCI0.LPCB.EC0_.PHTP   : 
_SB_.PCI0.LPCB.EC0_.DIMT   : 
_SB_.PCI0.LPCB.EC0_.INLE   : 
_SB_.PCI0.LPCB.EC0_.PANT   : 
_SB_.PCI0.LPCB.EC0_.F0RM   : 
_SB_.PCI0.LPCB.EC0_.F0DT   : 
_SB_.PCI0.LPCB.EC0_.F1RM   : 
_SB_.PCI0.LPCB.EC0_.F1DT   : 
_SB_.PCI0.SBRG.EC0_.CUTP   : 
_SB_.PCI0.SBRG.EC0_.PHTP   : 
_SB_.PCI0.SBRG.EC0_.DIMT   : 
_SB_.PCI0.SBRG.EC0_.INLE   : 
_SB_.PCI0.SBRG.EC0_.PANT   : 
_SB_.PCI0.SBRG.EC0_.F0RM   : 
_SB_.PCI0.SBRG.EC0_.F0DT   : 
_SB_.PCI0.SBRG.EC0_.F1RM   : 
_SB_.PCI0.SBRG.EC0_.F1DT   : 
_SB_.SAMB.TMPC             : 
_SB_.SAMB.TMPH             : 
_SB_.STR0._TMP             : 
_SB_.STR1._TMP             : 
_SB_.STR2._TMP             : 
_SB_.STR3._TMP             : 
_SB_.STR4._TMP             : 
_SB_.STR5._TMP             : 
_SB_.STR6._TMP             : 
_SB_.STR7._TMP             : 
CPUT                       : 
GPUT                       : 
SYST                       : 
FANT                       : 
BATT                       : 

 

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  • 2 weeks later...
  • 1 month later...

Any progress on this ? I downloaded lastes beta, but no luck :(. I'm mostly missing the two external proble sensoors (the board is delivered with two thermistors that you plug in the MB, labeled beloow EC_TEMP1 and 2, I use one to monitor the watercooling liquid temp)

Here is a listof what their own utility reports : 

 

image.thumb.png.8c053abf4199e0085b8b52c8ea8da81b.png

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  • 2 weeks later...
On ‎2017‎. ‎10‎. ‎28‎. at 6:21 PM, gandalf said:

Any progress on this ? I downloaded lastes beta, but no luck :(. I'm mostly missing the two external proble sensoors (the board is delivered with two thermistors that you plug in the MB, labeled beloow EC_TEMP1 and 2, I use one to monitor the watercooling liquid temp)

Here is a listof what their own utility reports : 

Thank you for the screen shot.  Since it's called "EC", maybe it's related to the Embedded Controller. Please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> Embedded Controller Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Maybe that dump would show a few registers that could lead us to find the missing sensor readings.

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  • 5 months later...

Hi,

Apparently my X299 gaming 7 is having the same problem: EC_TEMP1 is not listed in AIDA64. HWiNFO64 reads it fine:

image.png.7d5ca57d4e2f8386757eed1508ffeee5.png

 

Here is the Embedded Controller Dump:

------[ Versions ]------

Program Version : AIDA64 Extreme v5.97.4600
BenchDLL Version: 4.3.783-x64
Windows Version : Microsoft Windows 10 Pro 10.0.16299.371 (64-bit)

------[ Motherboard Info ]------

Motherboard ID      : 63-0100-000001-00101111-090216-Chipset$0AAAA000_BIOS DATE: 03/02/18 18:13:50 VER: 05.0000D
Motherboard Model   : Gigabyte GA-X299 Aorus Gaming 7
Motherboard Chipset : Intel Union Point X299, Intel Skylake-X

DMI MB Manufacturer : Gigabyte Technology Co., Ltd.
DMI MB Product      : X299 AORUS Gaming 7
DMI MB Version      : Default string
DMI MB Serial       : Default string
DMI SYS Manufacturer: Gigabyte Technology Co., Ltd.
DMI SYS Product     : X299 AORUS Gaming 7
DMI SYS Version     : Default string
DMI SYS Serial      : Default string
DMI BIOS Version    : F9f

------[ Embedded Controller at 0066/0062 via Port I/O / Bank #0 ]------

0000  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0010  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0020  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0030  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0040  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0050  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0060  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0070  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0080  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
0090  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
00A0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
00B0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
00C0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
00D0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
00E0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................
00F0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF  ................

Time #1 = 0
Time #2 = 0
 

Any idea? Thanks.

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  • 3 weeks later...
On ‎2018‎. ‎04‎. ‎19‎. at 12:49 AM, fewness said:

Hi,

Apparently my X299 gaming 7 is having the same problem: EC_TEMP1 is not listed in AIDA64. HWiNFO64 reads it fine:

image.png.7d5ca57d4e2f8386757eed1508ffeee5.png

 

Here is the Embedded Controller Dump:

...

Any idea? Thanks.

We'll fix the issue for both Gigabyte X299 Aorus Gaming 7 and X299 Aorus Gaming 9 motherboards in the next AIDA64 beta update due in a few days from now.  I'll post a message into this topic once the new beta build is available for download.

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On ‎2018‎. ‎05‎. ‎04‎. at 2:57 PM, Fiery said:

We'll fix the issue for both Gigabyte X299 Aorus Gaming 7 and X299 Aorus Gaming 9 motherboards in the next AIDA64 beta update due in a few days from now.  I'll post a message into this topic once the new beta build is available for download.

The mentioned new AIDA64 beta build is now available for download at:

https://www.aida64.com/downloads/latesta64xebeta

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