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When starting AIDA64, it freezes my PC (Gigabyte 970A-DS3P + FX-6300)


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Posted

Hello everyone, yesterday I received such a problem
when i start aida64 i get a blue screen
SYSTEM_SERVICE_EXCEPTION
0x0000003b
ntoskrnl.exe + 1c1410

it was two times in a row
The next time I start, the cursor slows down and the sound is distorted
I have normal temperatures
below attached dmp and dxdiag
win 10 1903 18362.449

102919-30000-01.dmp DxDiag.txt

Posted
4 minutes ago, aIpGaming said:

Hello everyone, yesterday I received such a problem
when i start aida64 i get a blue screen
SYSTEM_SERVICE_EXCEPTION
0x0000003b
ntoskrnl.exe + 1c1410

it was two times in a row
The next time I start, the cursor slows down and the sound is distorted
I have normal temperatures
below attached dmp and dxdiag
win 10 1903 18362.449 

What motherboard and CPU do you have?  Do you have any RAID arrays defined?

Posted
Just now, Fiery said:

What motherboard and CPU do you have?  Do you have any RAID arrays defined?

Gigabyte GA-970A-DS3P, FX-6300

I just have windows on ssd 
I don’t quite understand what is raid

Posted
3 minutes ago, aIpGaming said:

Gigabyte GA-970A-DS3P, FX-6300

I just have windows on ssd 
I don’t quite understand what is raid

Try to go to AIDA64 installation folder, and find the settings file called AIDA64.INI.  If you have the file there, try to edit it using Notepad, and replace the following lines:

LowLevelRAIDEnum=1
LowLevelRAIDSMART=1

... with the followings:

LowLevelRAIDEnum=0
LowLevelRAIDSMART=0

If you don't have the file there yet, create it, and enter the following lines into the new text file:

[Generic]
LowLevelRAIDEnum=0
LowLevelRAIDSMART=0

Posted
Just now, Fiery said:

Try to go to AIDA64 installation folder, and find the settings file called AIDA64.INI.  If you have the file there, try to edit it using Notepad, and replace the following lines:

LowLevelRAIDEnum=1
LowLevelRAIDSMART=1

... with the followings:

LowLevelRAIDEnum=0
LowLevelRAIDSMART=0

If you don't have the file there yet, create it, and enter the following lines into the new text file:

[Generic]
LowLevelRAIDEnum=0
LowLevelRAIDSMART=0

I probably don’t have such a file
image.png.f7732aae1e1a869f710cdf1104b260dc.png

Posted
4 minutes ago, aIpGaming said:

I probably don’t have such a file

No problem, just create the file and put the 3 lines into it that I gave above.

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