SteelSeries Apex Pro TKL OLED display suddenly stopped working

[Hakim El Ghazouani]

Hi,

So i have a Rival 710 and the Apex Pro TKL.
 

For some reason, the LCD pages only show up on the Rival 710.
To begin with, it worked on both, but out of the blue, the Apex Pro TKL just stopped working, and is just a black screen now.

I checked, and i dont have any hotkeys enabled for disabling/enabling LCD functions and such.

I downloaded the latest BETA, just to be sure, but it didn´t make any difference

Thanks

[Fiery]

23 hours ago, Hakim El Ghazouani said:

Hi,

So i have a Rival 710 and the Apex Pro TKL.
 

For some reason, the LCD pages only show up on the Rival 710.
To begin with, it worked on both, but out of the blue, the Apex Pro TKL just stopped working, and is just a black screen now.

I checked, and i dont have any hotkeys enabled for disabling/enabling LCD functions and such.

I downloaded the latest BETA, just to be sure, but it didn´t make any difference

Thanks

Please right-click on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Thanks,
Fiery

[Hakim El Ghazouani]

Here you go

 

usbdump.txt

[Hakim El Ghazouani]

Hi @Fiery, Any news  ?