Elgato LCD support - Error:HID device not found.

[SteveR359]

Hi there, just bought an Elgato Steam Deck and wanted to link it to AIDA64. I get the above message when I try and enable Elgato support - really appreciate any pointers. (everything is up to date etc) Thank you.

Screen shot of error attached.

[Fiery]

2 hours ago, SteveR359 said:

Hi there, just bought an Elgato Steam Deck and wanted to link it to AIDA64. I get the above message when I try and enable Elgato support - really appreciate any pointers. (everything is up to date etc) Thank you.

Screen shot of error attached.

Please right-click on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

Thanks,
Fiery

[SteveR359]

Hiya, thank you - please find it attached.

usbdump.txt

[ill]

I am having the same issue. Streamdeck+ is up and running, but AIDA64 says "Error: HID device not found". Any fixes?

[SKiZZ]

On 11/3/2023 at 11:04 PM, ill said:

I am having the same issue. Streamdeck+ is up and running, but AIDA64 says "Error: HID device not found". Any fixes?

I'm also having the issue is there any solutions?