fixed: Slow response time from AIDA64 software 'Modify' button, 'New' button, etc.

[BHSY]

Hi @Fiery, 

I have been facing problems using the AIDA64 response time for the past months till now on the newer version: 7.50.7200 or the latest updated version 7.50.7215 Beta. 

I waited until now to inform you of these problems because I wanted to be sure. At first, I suspected it had something to do with my GPU drivers, Windows OS or other programs affecting it. The problems still persist even after I reinstalled my Wins OS and installed the latest GPU drivers yesterday.

The problems I faced were:

1. right-click or Click the "New" and "Modify" buttons, it would take about 3 seconds to respond.
2. Highlight a few or more of the sensor items on the SensorPanel Manager, it would take about 2-3 seconds to respond. Longer if all the sensor items were highlighted.
3. Slow response time when moving up or down a single or more sensor item.
4. In the Modify item search bar, text appears slow when I type it, sometimes longer.

This video shows when the "Modify" button was clicked and highlighted, it took 3-4 seconds for the Modify Item windows to appear.

 

This video shows that when I type the CPU utilization in the search box, the texts would appear slows at first. Sometimes it took a few seconds for the whole words to appear.

This video shows when I want to highlight certain sensor items, it takes a few seconds for it to highlight. Clicking the "Move down" button to move the highlighted sensor items took a few seconds, longer if more items were selected.

I tested the 1024 x 600 sample file that comes with the AIDA64 program. It faced all the problems I mentioned above except there were no problems in highlighting, moving up or down the sensor items. I have checked all my images, they were using 32-bit PNG files and the background images used JPEG files.

All customs gauges used 15 states.

I checked with my friend and he did not face these problems. This is so weird that I'm the only one facing these problems😔.

I tested my panel skins on an older AIDA64 version: 7.40.7100 and I didn't face any problems.

Attached is my isasensordump.txt

The OS and hardware that I use:

1. Windows 11 OS build is 26100.2605
2. Intel i7-14700KF 3.40 GHz
3. Memory RAM: Kingston Fury Beast RGB DDR5 6000 MHz
4. GPU Card: Gigabyte RTX 3060 Eagle 12 GB
5. Monitor: Gigabyte M27U 4K monitor

Let me know if you need more information about my system.

Awaiting your reply and solutions. 

Thank you for taking the time to read.

[Surjeet]

@Fiery, @BHSY
Add to the above issue, I am also facing another issue wherein when you select multiple items on Sensor Panel Manager and click on Move Up/Move Down, it makes the Sensor Panel Manager go White and also fluctuates the graphics on the sensor panel.

[Fiery]

@BHSY @Surjeet  Both of you, please upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

Let me know how it works.

[BHSY]

16 minutes ago, Fiery said:

@BHSY @Surjeet  Both of you, please upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

Let me know how it works.

Thank you🙏 @Fiery! The latest beta fixed all the problems☺️. As for the Modify and New buttons, the response time is now reduced to 2 seconds. Thank you for your quick response. 

[Fiery]

5 minutes ago, BHSY said:

Thank you🙏 @Fiery! The latest beta fixed all the problems☺️. As for the Modify and New buttons, the response time is now reduced to 2 seconds. Thank you for your quick response. 

Thank you for your feedback!  We will try to shave off some more of that 2 seconds delay in the upcoming  builds.

[Surjeet]

3 hours ago, Fiery said:

@BHSY @Surjeet  Both of you, please upgrade to the latest beta version of AIDA64 Extreme available at:

https://www.aida64.com/downloads/latesta64xebeta

Let me know how it works.

Apologies for the delayed response as I was away!

Thank you🙏 @Fiery! I also CONFIRM that The latest beta fixed mine Issue too☺️. 

I can see , you have already marked this thread as Solved. Just wanted to keep you informed!

[Fiery]

35 minutes ago, Surjeet said:

Apologies for the delayed response as I was away!

Thank you🙏 @Fiery! I also CONFIRM that The latest beta fixed mine Issue too☺️. 

I can see , you have already marked this thread as Solved. Just wanted to keep you informed!

Thank you!

[JariKoi]

I didn't have any problems before. Now that I updated to this latest beta and when I create a new panel, it crashes every now and then. I have to close the app and edit it quickly until it starts glitching and crashing.

[Fiery]

2 hours ago, JariKoi said:

I didn't have any problems before. Now that I updated to this latest beta and when I create a new panel, it crashes every now and then. I have to close the app and edit it quickly until it starts glitching and crashing.

Does it crash during the time when you're not editing it too?  So when e.g. you're viewing the SensorPanel?

[JariKoi]

2 hours ago, Fiery said:

Does it crash during the time when you're not editing it too?  So when e.g. you're viewing the SensorPanel?

Yes, now it also crashes even if I don't modify it. I'll try to uninstall the entire program, reinstall it, and update it with the previous beta. Attached is the ISA Sensor Dump file.

And this notification appears. 

Translated from Finnish --> Thread creation error: Not enough memory resources to process the command.  First, the background image disappears from the panel, and then this error occurs even if you don't do anything.

ISA Sensor Dump.txt

 

update:

I reinstalled and updated to the previous beta. Here is the ISA Sensor Dump file. Does the same thing too.

isasensordump.txt

I noticed that my Windows also updated today. Could that be the reason for this?

These two updates were installed on the machine.

https://support.microsoft.com/en-us/topic/january-14-2025-kb5050021-os-builds-22621-4751-and-22631-4751-0dabc772-4925-4d47-97c4-a792adb1e6d9 

https://support.microsoft.com/en-us/topic/january-14-2025-kb5049624-cumulative-update-for-net-framework-3-5-and-4-8-1-for-windows-11-version-22h2-and-windows-11-version-23h2-dbb9e8e4-57fd-435a-bf5a-b9259b880ffa

 

[JariKoi]

I installed version AIDA64 7.35.7000 and now the panel has stayed on without crashing.🙌🕺

I already tried reinstalling AIDA64 7.50.7200 + the latest beta versions once before, but they just crash. I even removed the Windows update to see if it would help, but it didn't. Then I saved each image of my latest panel again in case one of the images is causing the crash. It would be great if there were an application that could scan image files and tell you if a particular image (.png) is causing the program to crash or if it doesn't work properly with it. So that you know to edit that particular image again.

Well, for now, I'm using this slightly older version since it works without any issues, at least for the time being. Of course, I hope that a solution can be found for that, or that we could get some small add-on program to scan through the panel's files in case a file is causing the crash. Otherwise, it's quite laborious to go through the entire panel one image at a time.

Kind regards - JariKoi

[Fiery]

12 hours ago, JariKoi said:

I installed version AIDA64 7.35.7000 and now the panel has stayed on without crashing.🙌🕺

I already tried reinstalling AIDA64 7.50.7200 + the latest beta versions once before, but they just crash. I even removed the Windows update to see if it would help, but it didn't. Then I saved each image of my latest panel again in case one of the images is causing the crash. It would be great if there were an application that could scan image files and tell you if a particular image (.png) is causing the program to crash or if it doesn't work properly with it. So that you know to edit that particular image again.

Well, for now, I'm using this slightly older version since it works without any issues, at least for the time being. Of course, I hope that a solution can be found for that, or that we could get some small add-on program to scan through the panel's files in case a file is causing the crash. Otherwise, it's quite laborious to go through the entire panel one image at a time.

Kind regards - JariKoi

Did you manage to fix all images so now it won't crash with the latest beta build as well?

[JariKoi]

5 hours ago, Fiery said:

Did you manage to fix all images so now it won't crash with the latest beta build as well?

I saved all the pictures again in case that was the reason? I don't know if it was because of that since the images are completely normal .png files that I use in each panel. Now I am using an older version of Aida because the two latest beta versions do not work. This 7.35.7000 version works normally.

With that previous (aida64extreme_build_7210) beta version, I had no problems, and the issues started as soon as I updated to the latest beta. Even though I uninstalled the program and reinstalled it, the problems persisted.

[Fiery]

2 minutes ago, JariKoi said:

I saved all the pictures again in case that was the reason? I don't know if it was because of that since the images are completely normal .png files that I use in each panel. Now I am using an older version of Aida because the two latest beta versions do not work. This 7.35.7000 version works normally.

Can you please send me your layout (in email) including the .png files that may cause the issues with AIDA64 v7.50?

[JariKoi]

13 minutes ago, Fiery said:

Can you please send me your layout (in email) including the .png files that may cause the issues with AIDA64 v7.50?

I sent you an email.👍

[Fiery]

On 1/16/2025 at 3:25 PM, JariKoi said:

I saved all the pictures again in case that was the reason? I don't know if it was because of that since the images are completely normal .png files that I use in each panel. Now I am using an older version of Aida because the two latest beta versions do not work. This 7.35.7000 version works normally.

With that previous (aida64extreme_build_7210) beta version, I had no problems, and the issues started as soon as I updated to the latest beta. Even though I uninstalled the program and reinstalled it, the problems persisted.

Thank you for your help in diagnosing this issue.  The issue occurs when you use resizing on your image but the desired dimensions of the image matches the actual dimensions of your image, and so there's no actual need to resize it.  So in your particular case you use a PNG file with 515x1920 pixels resolution, and you have a resize setting to 515x1920 configured.  Once you disable resizing, the SensorPanel will start working for you again.

In the next AIDA64 beta update we will implement a proper bug fix for this issue of course.