AIDA64 Extreme 7.50.7200 & 7.60.7300 don't show SensorPanel on Windows 11 24H2

[Eze2kiel]

I had AIDA64 Extreme 7.50.7200 installed and then upgraded to AIDA64 Extreme 7.60.7300
From that point on I could no longer view my SensorPanel.
I went back to version 7.50.7200 and it still doesn't show up.
How do I resolve this issue?.

[Fiery]

54 minutes ago, Eze2kiel said:

I had AIDA64 Extreme 7.50.7200 installed and then upgraded to AIDA64 Extreme 7.60.7300
From that point on I could no longer view my SensorPanel.
I went back to version 7.50.7200 and it still doesn't show up.
How do I resolve this issue?.

Have you tried to push the Reset Position button in AIDA64 / Preferences / Hardware Monitoring / SensorPanel?

[Eze2kiel]

4 hours ago, Fiery said:

Have you tried to push the Reset Position button in AIDA64 / Preferences / Hardware Monitoring / SensorPanel?

Yes. In fact, it was the first thing I did.
It still doesn't appear.

[Fiery]

1 hour ago, Eze2kiel said:

Yes. In fact, it was the first thing I did.
It still doesn't appear.

Does the Computer / Sensor page of AIDA64 work properly?  In case it also fails to load, then please let us know more about your computer, e.g. motherboard model, CPU type, video card model.

[Eze2kiel]

55 minutes ago, Fiery said:

Does the Computer / Sensor page of AIDA64 work properly?  In case it also fails to load, then please let us know more about your computer, e.g. motherboard model, CPU type, video card model.

The program keeps scanning the sensors and nothing happens.
The standard SensorPanel does not appear either so I can import mine.
The sensors are activated.

Motherboard: ASUS TUF GAMING Z790-PLUS WIFI D4
Processor: Intel 12600KF
Memory: Corsair VENGEANCE RGB PRO 4x16GB
VGA: EVGA FTW2 GeForce 1080

[Eze2kiel]

It keeps searching for sensors in an infinite loop and does nothing.

[Fiery]

7 hours ago, Eze2kiel said:

It keeps searching for sensors in an infinite loop and does nothing.

Please navigate to the AIDA64 installation folder, and create a new text file there called ENABLE_HWMONINIT_LOG.TXT

Then start AIDA64, go to the Computer / Sensor page.  Wait 20 seconds, and then check if you can find a new file named LowLevelLog.txt on your Windows Desktop.  Please send us the file so we can see where the sensor scanning gets stuck on your computer.

[Eze2kiel]

6 hours ago, Fiery said:

Please navigate to the AIDA64 installation folder, and create a new text file there called ENABLE_HWMONINIT_LOG.TXT

Then start AIDA64, go to the Computer / Sensor page.  Wait 20 seconds, and then check if you can find a new file named LowLevelLog.txt on your Windows Desktop.  Please send us the file so we can see where the sensor scanning gets stuck on your computer.

Ok. I attach the file.

LowLevelLog.txt

[Fiery]

1 hour ago, Eze2kiel said:

Ok. I attach the file.

LowLevelLog.txt 4.81 kB · 2 downloads

Thank you!  Something's going south about detecting your memory modules.  In AIDA64 please press Ctrl+D --> Sensor Debug --> SMBus Dump (Full). Attach the results as a TXT file to your post.

Thanks,
Fiery

[Eze2kiel]

2 hours ago, Fiery said:

Thank you!  Something's going south about detecting your memory modules.  In AIDA64 please press Ctrl+D --> Sensor Debug --> SMBus Dump (Full). Attach the results as a TXT file to your post.

Thanks,
Fiery

System not responding.
Doesn't create the .LOG

[Fiery]

14 hours ago, Eze2kiel said:

System not responding.
Doesn't create the .LOG

The SMBus on your motherboard seems to have gone haywire   Please try to do a system power down (shut down Windows, remove power from your PSU), start Windows, and check if it works then.