AIDA64 Consistently Freezes

[Greywulff]

I have a licensed copy of AIDA64 Extreme. It has been updated 2-3 times since I installed it, most recently a few days ago. I purchased a 9x2 inch monitor (1920x480) specifically for the Sensor Panel. But as long as I have had it, whenever I run AIDA64, at some point it freezes. The Sensor Panel stops updating, and it is impossible to close AIDA64 (clicking X or selecting End Task in taskbar, task manager Processes or task manager Details) without rebooting. It has happened as quickly as a few minutes after launching and as late as 12-15 hours after launching, but it always freezes. As far as I can tell, nothing else is affected. I'm currently using the default Sensor Panel but have tried several customizations with the same result.

My system: MSI MPG X870E Carbon Wi-Fi motherboard, Corsair PSU, Ryzen 9 9950X, ASUS RTX 5090, ASUS ROG RYUJIN 360 Cooler, 192 GB G.Skill DDR5 RAM, 4x4TB Samsung MVNE SSDs, 4x24TB Western Digital & Seagate HDDs

What is the problem?

[Fiery]

6 hours ago, Greywulff said:

I have a licensed copy of AIDA64 Extreme. It has been updated 2-3 times since I installed it, most recently a few days ago. I purchased a 9x2 inch monitor (1920x480) specifically for the Sensor Panel. But as long as I have had it, whenever I run AIDA64, at some point it freezes. The Sensor Panel stops updating, and it is impossible to close AIDA64 (clicking X or selecting End Task in taskbar, task manager Processes or task manager Details) without rebooting. It has happened as quickly as a few minutes after launching and as late as 12-15 hours after launching, but it always freezes. As far as I can tell, nothing else is affected. I'm currently using the default Sensor Panel but have tried several customizations with the same result.

My system: MSI MPG X870E Carbon Wi-Fi motherboard, Corsair PSU, Ryzen 9 9950X, ASUS RTX 5090, ASUS ROG RYUJIN 360 Cooler, 192 GB G.Skill DDR5 RAM, 4x4TB Samsung MVNE SSDs, 4x24TB Western Digital & Seagate HDDs

What is the problem?

In order to narrow this down, first please disable GPU monitoring in AIDA64 / Preferences / Stability / GPU sensor support, and let us know if it makes a difference.  Make sure to restart AIDA64 after altering that option.

[Greywulff]

I apologize for double-posting. When posting elsewhere I am used to generally receiving a reply either within a day or two never. When I didn't get a reply within a few days, I thought I must have posted in the wrong category, that it belonged in Bug Reports. I won't do it again.

I disabled GPU monitoring, closed AIDA64 by selecting End Task in the task manager Processes tab (where it appeared only as a background process), and restarted AIDA64.

The Sensor Panel froze about half an hour later. When I selected End Task in the task manager Processes tab, the Sensor Panel closed and the AIDA64 icon disappeared from the system tray, but the Processes tab still shows AIDA64 running as a background process, and selecting End Task in the Details tab wouldn't work.

Based on other attempts to close AIDA64, it seems possible that I didn't really restart it after disabling GPU monitoring. I'm about to reboot and try again and will report the results.

[Greywulff]

After rebooting and launching AIDA64 again, the Sensor Panel froze after about 5 hours. I opened AIDA64 from the system tray and successfully closed the Sensor Panel. When I clicked End Task in the task bar, AIDA64 appeared to close, but it still showed as a background process in the task manager Processes tab. Attempting to End Task there did nothing. Attempting to End Task in the Details tab got a message that the operation could not be completed. I relaunched AIDA64, and the Sensor Panel seems to be working.