fixed: AIDA64 doesn't read CPU temp (Asus M11BB / F2A55-M)

Pucelano · December 4, 2014

First of all, sorry for my bad English is not my native language. Well, the problem I have is that at reading sensor data, there is no CPU "package temperature" showed, and the CPU cores temps are (in spanish, sorry)

Temperaturas

Placa base 27 Â°C (81 Â°F)

CPU # 1 / nÃºcleo # 1 0 Â°C (32 Â°F)

CPU # 1 / nÃºcleo # 2 0 Â°C (32 Â°F)

CPU # 1 / nÃºcleo # 3 0 Â°C (32 Â°F)

CPU # 1 / nÃºcleo # 4 0 Â°C (32 Â°F)

Aux 25 Â°C (77 Â°F)

diodo GPU 26 Â°C (79 Â°F)

TOSHIBA DT01ACA100 29 Â°C (84 Â°F)

Ventiladores

CPU 526 RPM

Chasis 2766 RPM

GPU 33%

These values vary, but to abnormal temperatures, 10-15-20 degrees, then back down to 0.

Other programs like HWMonitor can read the values of the CPU temperature.

Asus F2A55-M, Socket FM2, AMD A8 6500

I wanted to know what the problem is and how I can fix it. Thank you!

Fiery · December 5, 2014

I think the problem is that you're using an old AIDA64 version. Your motherboard is fully supported by the latest AIDA64 release available at:

http://www.aida64.com/downloads/latesta64xebeta

Regards,

Fiery

Pucelano · December 5, 2014

I think the problem is that you're using an old AIDA64 version. Your motherboard is fully supported by the latest AIDA64 release available at:

http://www.aida64.com/downloads/latesta64xebeta

Regards,

Fiery

Hi Fiery, thanks for replying. Just downloaded this version, but unfortunately the results are the same everything is OK, except the CPU temperature reading.

Regards!

Fiery · December 5, 2014

Are you sure you've got an Asus F2A55-M motherboard? Please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> ISA Sensor Dump. Copy-paste the full results into this topic.

Pucelano · December 5, 2014

Yep, I'm sure. Here are the results. It seems the CPU temp is showed as "Aux" :huh: And the core temps values remain inaccurate.

------[ AIDA64 Extreme v4.70.3248 Beta ]------

------[ Microsoft Windows 8 6.2.9200.16912 (64-bit) ]------

------[ Motherboard Info ]------

Motherboard ID : <DMI>

Motherboard Model : Asus M11BB

Motherboard Chipset : AMD A55, AMD K15.1

DMI MB Manufacturer : ASUSTeK COMPUTER INC.

DMI MB Product : M11BB

DMI MB Version : Rev X.0x

DMI MB Serial : 131016740100009

DMI SYS Manufacturer: ASUSTeK COMPUTER INC.

DMI SYS Product : M11BB

DMI SYS Version : System Version

DMI SYS Serial : DBPDCG000TA6

DMI BIOS Version : 0403

ITE SuperIO Port = 2Eh

ITE SuperIO HWMonitor Port = 0290h (0290h / 0000h)

ITE SuperIO Device ID = 8603h (8603h / 0000h)

ITE SuperIO Version = 01h ( 01h / 00h)

Winbond SuperIO Port = 00h

Winbond SuperIO HWMonitor Port/60 = 0000h (0000h / 0000h)

Winbond SuperIO HWMonitor Port/64 = 0000h (0000h / 0000h)

Winbond SuperIO Device ID = 0000h (0000h / 0000h)

Fintek SuperIO Port = 00h

Fintek SuperIO HWMonitor Port = 0000h (0000h / 0000h)

Fintek SuperIO Device ID = 0000h (0000h / 0000h)

SMSC SuperIO Port = 00h

SMSC SuperIO HWMonitor Port = 0000h (0000h / 0000h)

SMSC SuperIO Device ID = 0000h (0000h / 0000h)

ASpeed SuperIO Port = 00h

------[ LM78 ISA Sensor Device at 0290 ]------

0000 19 80 FF 0B 37 FF 07 37 FF 07 49 50 10 DD FF FF

0010 2F 2F C0 73 C0 80 80 00 04 FF FF 0D 0D 28 00 00

0020 76 77 A6 AB 64 BA BA 8B 86 22 20 80 00 FC 03 8A

0030 A0 E4 61 69 34 77 22 20 76 A7 BA 80 0A 9E 40 CC

0040 02 40 00 0A 41 30 BC 54 AD 6A D4 00 5F 40 C5 B9

0050 FF 38 7F 7F 7F 40 00 00 90 00 3B 12 60 00 00 00

0060 80 38 43 4C 7F 40 0F 0F 80 37 44 7F 4E 40 0F 0F

0070 7F 7F 7F 80 00 00 0F 0F 7F 7F 7F 80 00 00 0F 0F

0080 FF FF 00 00 00 00 00 00 00 00 00 00 00 E9 00 4E

0090 FF 00 00 00 FF 00 00 00 40 00 00 00 00 7B 00 FC

00A0 7F 7F 7F 80 00 00 0F B2 FF 00 00 00 FF 00 00 00

00B0 FF 00 00 00 FF 00 00 00 FF FF FF FF FF FF FF FF

00C0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

00D0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

00E0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

00F0 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 22

0029 002A 002B

T: 34 32 128

0020 0021 0022 0023 0024 0025 0026 0027 0028

V: 6D 77 A7 AB 64 BA BA 8B 86 [ VID = 1.38750 V ]

V: 6D 77 A7 AB 64 BA BA 8B 86 [ VID = 1.41250 V ]

V: 6D 77 A7 AB 64 BA BA 8B 86 [ VID = 1.38750 V ]

V: 6D 77 A7 AB 64 BA BA 8B 86 [ VID = 1.41250 V ]

------[ Hudson-2/3/4 PM2 at 0CD0 ]------

0000 06 00 00 00 00 00 00 00 00 00 00 00 00 00 FF FF

0010 06 00 00 00 00 00 00 00 00 00 00 00 00 00 FF FF

0020 06 00 00 00 00 00 00 00 00 00 00 00 00 00 FF FF

0030 06 00 00 00 00 00 00 00 00 00 00 00 00 00 FF FF

0040 06 00 00 00 00 00 00 00 00 00 00 00 00 00 FF FF

0050 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0060 1F 00 00 00 00 00 01 00 00 FF FF 01 00 00 FF FF

0070 01 00 00 FF FF 01 00 00 FF FF 01 00 00 FF FF FF

0080 FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0090 09 55 01 00 00 C0 9B 00 00 00 00 00 00 00 00 00

00A0 00 40 C8 00 00 00 00 00 00 FF FF 00 00 00 00 00

00B0 FF FF 55 55 FF 00 00 FF C0 FF 00 00 C0 FF 00 00

00C0 C0 FF 00 00 C0 FF 00 00 C0 FF 00 00 C0 FF 00 00

00D0 40 CC 00 00 80 CB 00 00 FF FF FF FF FF 00 FF 00

00E0 03 00 00 00 00 00 02 00 00 FF 86 1F 01 00 00 0A

00F0 19 0A 02 05 C8 20 80 00 05 06 00 00 08 08 00 02

Reg$59VIN0: r = $FFFF, r*0.000046 = 3.0146

Reg$5DVIN1: r = $FFFF, r*0.000046 = 3.0146

Reg$61VIN2: r = $0000, r*0.000046 = 0.0000

Reg$65VIN3: r = $0100, r*0.000046 = 0.0118

Reg$69VIN4: r = $FFFF, r*0.000046 = 3.0146

Reg$6DVIN5: r = $FF00, r*0.000046 = 3.0029

Reg$71VIN6: r = $0000, r*0.000046 = 0.0000

Reg$75VIN7: r = $0001, r*0.000046 = 0.0000

------[ Hudson-2/3/4 PM at 0CD6 ]------

0000 0E 00 4F 4A 00 04 00 02 34 05 04 02 06 21 43 55

0010 FF 0F 00 00 FF 0F 00 00 00 00 00 00 00 00 00 00

0020 00 00 D1 FE 01 00 D8 FE 25 0B 80 00 01 0B 00 00

0030 00 00 00 00 07 00 C0 FE 0C 00 00 00 00 00 00 00

0040 00 00 00 00 00 00 00 00 F1 00 C0 FE 03 00 00 00

0050 01 00 D0 FE D0 00 00 97 01 FF 50 77 00 05 00 07

0060 00 08 04 08 08 08 10 08 20 08 B2 00 00 FE BA 00

0070 00 00 00 00 17 00 00 4C FF FF 00 00 FF FF E0 81

0080 00 18 26 28 00 00 00 00 00 00 00 00 9E 00 80 00

0090 02 05 02 0B 0A 00 10 00 00 10 00 01 00 00 00 00

00A0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00B0 00 00 8A 00 80 00 17 05 88 00 08 04 02 00 53 C0

00C0 00 04 00 40 28 00 00 00 2C 40 28 00 F9 FF FF FF

00D0 00 F4 38 BF 00 00 20 00 1E 0A 95 00 01 00 10 03

00E0 D8 0C 00 00 00 00 00 02 00 00 00 01 03 15 00 8F

00F0 9C 13 01 00 00 00 00 21 6C 07 00 00 00 00 00 00

------[ ACPI Temperatures & Fans ]------

_TZ_.THM0._TMP :

_TZ_.THM1._TMP :

_TZ_.THR0._TMP :

_TZ_.THR1._TMP :

_TZ_.TZ00._TMP :

_TZ_.TZ01._TMP :

_TZ_.RTMP :

_TZ_.RFAN :

_TZ_.RFAN(0) :

_TZ_.RFAN(1) :

_SB_.ATKD._HID :

_SB_.ATKD.TMPR :

_SB_.PCI0.LPC0.EC0_.CCTV :

_SB_.PCI0.LPC0.EC0_.LRPM :

_SB_.PCI0.LPC0.EC0_.HRPM :

_SB_.PCI0.SBRG.EC0_.ECPU :

_SB_.PCI0.SBRG.EC0_.TACH(0):

_SB_.PCI0.SBRG.EC0_.TACH(1):

_SB_.PCI0.SBRG.EC0_.TAH0 :

_SB_.PCI0.SBRG.EC0_.TAH1 :

_SB_.PCI0.SBRG.EC0_.ST00 :

_SB_.PCI0.SBRG.EC0_.SC01 :

_SB_.PCI0.SBRG.EC0_.SC02 :

_SB_.PCI0.SBRG.EC0_.SC03 :

_SB_.PCI0.SBRG.EC0_.SC04 :

_SB_.PCI0.SBRG.EC0_.SC05 :

_SB_.PCI0.SBRG.EC0_.SC06 :

_SB_.PCI0.PIB_.EC0_.TCRT :

_SB_.PCI0.SBRG.EC0_.CTPM :

_SB_.PCI0.SBRG.EC__.CPUT :

_SB_.PCI0.SBRG.EC__.SYST :

_SB_.PCI0.LPC_.EC0_.CTMP :

_SB_.PCI0.LPCB.EC0_.CTMP :

_SB_.PCI0.LPC_.EC0_.TMP1 :

_SB_.PCI0.LPC_.EC0_.TMP2 :

_SB_.PCI0.LPC_.EC0_.TMPI :

_SB_.PCI0.LPC_.EC0_.TMPV :

_SB_.PCI0.LPCB.EC0_.A1TP :

_SB_.PCI0.LPCB.EC0_.A2TP :

_SB_.PCI0.LPCB.EC0_.FAN0 :

_SB_.PCI0.LPCB.EC__.TS1R :

_SB_.PCI0.LPCB.EC__.TS2R :

_SB_.PCI0.LPCB.EC__.TS3R :

_SB_.PCI0.LPCB.EC__.F1FL :

_SB_.PCI0.LPCB.EC__.F1FH :

_SB_.PCI0.LPCB.EC__.F2FL :

_SB_.PCI0.LPCB.EC__.F2FH :

_SB_.PCI0.LPC_.H8EC.RTMP :

_SB_.PCI0.LPC_.H8EC.LTMP :

_SB_.PCI0.LPC_.H8EC.MTMP :

_SB_.PCI0.LPC_.H8EC.GTMP :

_SB_.PCI0.LPCB.H8EC.CTMP :

_SB_.PCI0.LPCB.H8EC.DTMP :

_SB_.PCI0.LPCB.H8EC.GTMP :

_SB_.PCI0.LPCB.H8EC.ITMP :

_SB_.PCI0.LPCB.H8EC.MTMP :

_SB_.PCI0.LPCB.H8EC.STMP :

_SB_.PCI0.LPCB.H8EC.PFAN :

_SB_.PCI0.LPCB.EC0_.OTPC :

_SB_.PCI0.LPCB.EC0_.VGAT :

_SB_.PCI0.LPCB.EC0_.CHPT :

_SB_.PCI0.LPCB.EC0_.CPUT :

_SB_.PCI0.LPCB.EC0_.SYST :

_SB_.PCI0.LPCB.EC0_.DTS1 :

_SB_.PCI0.LPCB.EC0_.DTS2 :

_SB_.PCI0.LPCB.EC0_.DIMM :

_SB_.PCI0.LPCB.EC0_.FANH :

_SB_.PCI0.LPCB.EC0_.FANL :

_SB_.PCI0.LPCB.EC0_.CUTP :

_SB_.PCI0.LPCB.EC0_.PHTP :

_SB_.PCI0.LPCB.EC0_.DIMT :

_SB_.PCI0.LPCB.EC0_.INLE :

_SB_.PCI0.LPCB.EC0_.PANT :

_SB_.PCI0.LPCB.EC0_.F0RM :

_SB_.PCI0.LPCB.EC0_.F0DT :

_SB_.PCI0.LPCB.EC0_.F1RM :

_SB_.PCI0.LPCB.EC0_.F1DT :

_SB_.SAMB.TMPC :

_SB_.SAMB.TMPH :

_SB_.STR0._TMP :

_SB_.STR1._TMP :

_SB_.STR2._TMP :

_SB_.STR3._TMP :

_SB_.STR4._TMP :

_SB_.STR5._TMP :

_SB_.STR6._TMP :

_SB_.STR7._TMP :

------[ Asus ATKEX ]------

CPU temperature: 34.0 C

MB temperature : 32.0 C

CHA_FAN : 0 RPM

CPU_FAN : 539 RPM

+12V voltage : 11.952 V

+3.3V voltage : 3.312 V

+5V voltage : 5.130 V

Vcore voltage : 1.392 V

Pucelano · December 6, 2014

Dear Fiery,

I see you've edited the title of my post, specifying the name of the motherboard, insinuating (or so it seems) that I have no idea what motherboard is mounted in my Pc :unsure:

Well, let me tell you that there's no such a thing as Asus M11BB motherboard, that's the model of the Pc.

This is Asus M11BB:

http://www.asus.com/Desktops/M11BB/

And this is the F2A55M motherboard, which is exactly the one I have.

http://www.asus.com/Motherboards/F2A55M/

You asked me to post ISA Sensor Dump, I did it. I'm still waiting for answer and a solution of the problem. Thank you!

Cheers!

Fiery · December 7, 2014

Since your motherboard reports "M11BB" as both motherboard model and system model, that's what AIDA64 can use to identify the motherboard model and activate the necessary sensor adjustments. And since your motherboard doesn't report its model as "F2A55-M", AIDA64 cannot use the F2A55-M sensor adjustments. We'll fix that in the next AIDA64 update due in 2 days from now

Pucelano · December 8, 2014

Ok, thank you! I like this answer quite more I'll check the site for the new version.

Cheers!

Fiery · December 8, 2014

Ok, thank you! I like this answer quite more I'll check the site for the new version.

Cheers!

BTW, the correct way to handle those things by Asus would be that they put "F2A55-M" in the DMI motherboard product field, and "M11BB" in the DMI system product field. I'm not sure why they want to hide the actual motherboard model and use the system model instead, but such "errors" (ie. I'm not sure if it is intentional) make our work just a little bit harder than it already is

Pucelano · December 8, 2014

Yeah, I do realize that it's an Asus fault. I could ask them, but knowing Asus Support, the "solution" they'll give me will be to use their software... :rolleyes: I hope that in the next version the problem is fixed. Thanks for the great job!

Regards!

Fiery · December 9, 2014

We've just rolled out AIDA64 v5.00 stable release, that -- among many other improvements -- implements the mentioned bug fix:

http://forums.aida64.com/topic/2660-aida64-v500-is-out/

Please let us know how it works on your system.

Pucelano · December 9, 2014

Hey Fiery, thanks, that was really fast I installed the new version, and CPU temperature is shown correctly, but the Core temps are still displayed incorrectly:

Cheers!

Fiery · December 10, 2014

Thank you for the feedback. Please note that core temperatures are not provided by most modern APUs properly. Those APUs provide reliable temperature readings only under heavy load. At idle they tend to provide temperature readings well below ambient (room) temperature.

Pucelano · December 12, 2014

Hi there,

ok, thanks, no biggie Keep up the good work

Cheers!

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fixed: AIDA64 doesn't read CPU temp (Asus M11BB / F2A55-M)

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