G15 LCD Problem

[Illcannabill]

Hey every one. Iv been using this for a while without any major problems... however today i preformed a format and clean install of win 7 x64 Home Premium. I installed the G15 software then aida 64.

I went into the AIDA 64 options menu and enabled the G15 display. And at the bottom of the window it says DLL not found in red typing.

First time this happened. I am going to try and re install both kb software and aida

If any one else has any ideas they would be helpull

[Fiery]

Are you using the latest version of AIDA64, v5.20?

[Illcannabill]

No probouly the previous version. Have not had net access for a while now... was working fine yesterday.... the agrivating thing is that the dll is not specified or it would be easy to fix.... i will get version info in a hour or so when i gethome from work. I will also see if i can get net access and update the software

[Fiery]

Please note that we've revamped the Logitech G15/G19 DLL scanning module in AIDA64 v5.00, so if you're using a previous AIDA64 version, you may get into troubles about that, but with AIDA64 v5.00 and v5.20 it should work just fine.

[Illcannabill]

Ok so i was using version 5.00 and was getting error, updated to 5.20 and still getting error.

Like i said i have never gotten this error before this install and have been using this for the last few versions.

 

if there is a way to add screenshot i will

 

really want this fixed

[Illcannabill]

what dll is it searching for ... is it a dll from aida 64 thats missing or a file that comes with the logitech drivers

[Fiery]

It is Logitech's DLL, part of the Logitech G-Series driver package called LgLcdApi.dll. Try to reinstall the drivers, it should help.

[Illcannabill]

ok that fixed it as soon as i re installed the logitech software, did not even have to restart aida 64

thanks for your help. one of the best support experiences i have had.

[Fiery]

I'm glad it worked out We've got many bug reports of missing Logitech DLLs, and in 99% of the cases a driver reinstallation fixed it up. Strangely, sometimes it has to be done multiple times to make it work

[Illcannabill]

yea like i said i just checked and have been using this since version 4.xx and have never run into problem, i format my system and do fresh installs every 3 - 4 months and never had this problem.... really strange that it happens at all.... and i believe i always install in the same order, Logitech Drivers then Aida 64. not sure if that would make a difference. but again thanks for the help. and if i may say one thing... there are way to many adds on this site there constantly popping up at bottom of page... very annoying 

[Fiery]

and if i may say one thing... there are way to many adds on this site there constantly popping up at bottom of page... very annoying

If you mean this site as this forum, then here there's no ads at all If you mean the main aida64.com website, then the ads are not that ubiquitous. The reason you may find yourself bumping into them all the time may be because you mostly visit the download page where the most ads are But if you navigate to other parts of the website, you'll see that ads are actually quite scarce.

[Illcannabill]

Ok this is kind of embarrassing, but i guess i didn't get a anti virus on this system quick enough, had a bad case of ad-ware, I realized this was on my end when i started getting popups watching Netflix. Very sorry no ads now, sorry again 

[Fiery]

Ok this is kind of embarrassing, but i guess i didn't get a anti virus on this system quick enough, had a bad case of ad-ware, I realized this was on my end when i started getting popups watching Netflix. Very sorry no ads now, sorry again

No problem, and thank you for letting us know about the root cause of the ads issue