pbcopter Posted June 7, 2017 Share Posted June 7, 2017 I have just installed a LSI 9211-8i IT controller to add 8 SATA drives to my system, Gigabyte GA-X79-UD5 with Xeon 2670 CPU. The 9211 is installed in the 1st PCIe x16 slot and works flawlessly. However, I cannot read the SMART data from the drives connected to this card with AIDA64. The drives are recognized and display the temps, etc but not SMART. I can read the SMART data using Samsung's Magician utility version 4.9.7 and with a utility called smartctl.exe run in a CMD window. Is there something I need to set in AIDA64 to allow the reading of SMART data from this controller card? I searched the forum for information but was unable to find what I needed. Thank you. Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 7, 2017 Share Posted June 7, 2017 Please right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> ATA Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first. Then right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. Then right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> RAID Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. Finally, right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> Disk Controllers Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
pbcopter Posted June 7, 2017 Author Share Posted June 7, 2017 Thanks Fiery. I have attached the files requested. atadump.txt smartdump.txt raiddump.txt diskctrldump.txt Quote Link to comment Share on other sites More sharing options...
pbcopter Posted June 19, 2017 Author Share Posted June 19, 2017 Any update to this topic? Thank you. Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 23, 2017 Share Posted June 23, 2017 On 2017. 06. 19. at 10:49 PM, pbcopter said: Any update to this topic? Thank you. I'm sorry for the delays, and thank you for the dumps. I'm afraid neither of the RAID codepaths AIDA64 currently features supports your RAID controller. We'll try to find out how to handle it. Quote Link to comment Share on other sites More sharing options...
pbcopter Posted June 27, 2017 Author Share Posted June 27, 2017 Thank you. Quote Link to comment Share on other sites More sharing options...
pbcopter Posted October 27, 2017 Author Share Posted October 27, 2017 On 6/23/2017 at 5:44 AM, Fiery said: I'm sorry for the delays, and thank you for the dumps. I'm afraid neither of the RAID codepaths AIDA64 currently features supports your RAID controller. We'll try to find out how to handle it. I know this is low priority but has there been any further developments in this? Thank you. Paul Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 7, 2017 Share Posted November 7, 2017 On 2017. 10. 27. at 5:36 PM, pbcopter said: I know this is low priority but has there been any further developments in this? Thank you. Paul I'm afraid we need a bit more time on this. Unfortunately this isn't a nut we can crack easily Quote Link to comment Share on other sites More sharing options...
pbcopter Posted November 8, 2017 Author Share Posted November 8, 2017 I understand and thank you. Paul Quote Link to comment Share on other sites More sharing options...
pbcopter Posted November 9, 2017 Author Share Posted November 9, 2017 I just wanted to add that I have been using Crystal Dew World's utility, CrystaldiskInfo 7.5.0, to get the SMART data from the disks connect to the LSI 9211-8i IT. Crystal Disk Info Quote Link to comment Share on other sites More sharing options...
Fiery Posted January 25, 2018 Share Posted January 25, 2018 On 2017. 11. 09. at 11:08 AM, pbcopter said: I just wanted to add that I have been using Crystal Dew World's utility, CrystaldiskInfo 7.5.0, to get the SMART data from the disks connect to the LSI 9211-8i IT. Crystal Disk Info Thank you for the tip and also for your patience about this issue. We've implemented RAID member enumeration, RAID SMART support for LSI "IR" SATA RAID controllers; as well as SMART support for drives connected to LSI "IT" SATA AHCI controllers. Make sure to upgrade to the latest beta version of AIDA64 Extreme available at: https://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know how it works. Quote Link to comment Share on other sites More sharing options...
pbcopter Posted January 26, 2018 Author Share Posted January 26, 2018 Thank you very much Fiery, the latest beta seems to have resolved the issue with the LSI 9211-8i IT controller. Paul Quote Link to comment Share on other sites More sharing options...
Fiery Posted January 28, 2018 Share Posted January 28, 2018 On 2018. 01. 26. at 4:16 AM, pbcopter said: Thank you very much Fiery, the latest beta seems to have resolved the issue with the LSI 9211-8i IT controller. Paul Thank you for your feedback! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.