DerTod2 Posted November 12, 2019 Report Share Posted November 12, 2019 Hello, Currently trying AIDA64 before buying the software. At first look the software is really good and everything what i need is there. Except one thing. Under "Hardware Monitoring > LCD" there is an "SteelSeries" entry but when activating the error "HID device 1038-1730 not found" is shown. Is the "Apex Pro Keyboard" currently not supported and/or are there plans to support it in newer versions? Or is the error on my side? (SteelSeries Engine is running and recognises my keyboard) Thanks for your help. Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 14, 2019 Report Share Posted November 14, 2019 On 11/12/2019 at 10:36 PM, DerTod2 said: Hello, Currently trying AIDA64 before buying the software. At first look the software is really good and everything what i need is there. Except one thing. Under "Hardware Monitoring > LCD" there is an "SteelSeries" entry but when activating the error "HID device 1038-1730 not found" is shown. Is the "Apex Pro Keyboard" currently not supported and/or are there plans to support it in newer versions? Or is the error on my side? (SteelSeries Engine is running and recognises my keyboard) Thanks for your help. The SteelSeries LCD module currently only supports the Rival 710 Gaming Mouse. We need to implement support for your keyboard in AIDA64. Please help us by right-clicking on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
DerTod2 Posted November 14, 2019 Author Report Share Posted November 14, 2019 Thanks for your replay, attached the usb dump. Hope there are no problems that many outputs are in german. usb dump.txt Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 18, 2019 Report Share Posted November 18, 2019 On 11/14/2019 at 8:57 PM, DerTod2 said: Thanks for your replay, attached the usb dump. Hope there are no problems that many outputs are in german. usb dump.txt 24.11 kB · 4 downloads Thank you. I'm afraid the protocol differs from the one used in other SteelSeries products that we've got, so we need to order an Apex Pro keyboard to let us do our research on how to communicate with its OLED display. Please give us 1 or 2 weeks to order the unit and work on it. I'll let you know in this topic once we have a new AIDA64 update that you can try on your Apex Pro. 2 Quote Link to comment Share on other sites More sharing options...
DerTod2 Posted November 20, 2019 Author Report Share Posted November 20, 2019 Thanks. Amazing work so far Quote Link to comment Share on other sites More sharing options...
Fiery Posted February 11, 2020 Report Share Posted February 11, 2020 On 11/20/2019 at 11:24 PM, DerTod2 said: Thanks. Amazing work so far We've implemented support for the OLED display of SteelSeries Apex 7 and Apex Pro keyboards in the latest AIDA64 beta build: https://www.aida64.com/downloads/latesta64xebeta You can activate it in AIDA64 / main menu / File / Preferences / Hardware Monitoring / LCD / SteelSeries. 1 Quote Link to comment Share on other sites More sharing options...
Morbius Posted June 30, 2020 Report Share Posted June 30, 2020 Hello Fiery/AIDA64 Developer, I would like to know where you found the technical documentation with the description of the communication protocol for the SteelSeries OLED Display (Apex Pro and Apex 7). (By the way, in this thread, it is called "LCD Display" but I guess it makes no difference) Could you kindly share it ? Your help will be welcome and will save us time ! [ Note : Since this query is not directly related to AIDA64, I did not create a new thread for it. ] Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 9, 2020 Report Share Posted July 9, 2020 On 6/30/2020 at 12:21 PM, Morbius said: Hello Fiery/AIDA64 Developer, I would like to know where you found the technical documentation with the description of the communication protocol for the SteelSeries OLED Display (Apex Pro and Apex 7). (By the way, in this thread, it is called "LCD Display" but I guess it makes no difference) Could you kindly share it ? Your help will be welcome and will save us time ! [ Note : Since this query is not directly related to AIDA64, I did not create a new thread for it. ] We've figured out the protocol using proprietary tools. Quote Link to comment Share on other sites More sharing options...
masano Posted July 15, 2020 Report Share Posted July 15, 2020 Hello, aida says "HID not found" in lcd section with my apex 7 tkl keyboard Quote Link to comment Share on other sites More sharing options...
Fiery Posted July 16, 2020 Report Share Posted July 16, 2020 19 hours ago, masano said: Hello, aida says "HID not found" in lcd section with my apex 7 tkl keyboard Please avoid posting a single issue into multiple topics. I've replied you in your other topic. Quote Link to comment Share on other sites More sharing options...
DerTod2 Posted September 11, 2020 Author Report Share Posted September 11, 2020 On 2/11/2020 at 3:32 PM, Fiery said: We've implemented support for the OLED display of SteelSeries Apex 7 and Apex Pro keyboards in the latest AIDA64 beta build: https://www.aida64.com/downloads/latesta64xebeta You can activate it in AIDA64 / main menu / File / Preferences / Hardware Monitoring / LCD / SteelSeries. Totally forgot this. But yes it works, bought an 3-years license and amazing work! Thanks Quote Link to comment Share on other sites More sharing options...
Fiery Posted September 11, 2020 Report Share Posted September 11, 2020 2 hours ago, DerTod2 said: Totally forgot this. But yes it works, bought an 3-years license and amazing work! Thanks Thank you for your support and feedback! Quote Link to comment Share on other sites More sharing options...
wygrant Posted December 21, 2020 Report Share Posted December 21, 2020 Hello,is this work with steelseries apex 5 ? or will be implemented ? Quote Link to comment Share on other sites More sharing options...
Fiery Posted January 6, 2021 Report Share Posted January 6, 2021 On 12/21/2020 at 5:32 PM, wygrant said: Hello,is this work with steelseries apex 5 ? or will be implemented ? We definitely has plans to implement support for Apex 5. Please help us on that by right-clicking on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
brutal6pointOhh Posted March 3, 2021 Report Share Posted March 3, 2021 Hi! What's the status on Steelseries APEX 5 keyboard OLED display? I added usbdump.txt from my part (for Steelseries APEX 5). Is it possible to squeeze that into next beta? usbdump (1).txt Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 3, 2021 Report Share Posted March 3, 2021 11 hours ago, brutal6pointOhh said: Hi! What's the status on Steelseries APEX 5 keyboard OLED display? I added usbdump.txt from my part (for Steelseries APEX 5). Is it possible to squeeze that into next beta? Yes! And thank you for the dump Here it is: https://www.aida64.com/downloads/latesta64xebeta Let me know how it works Quote Link to comment Share on other sites More sharing options...
brutal6pointOhh Posted March 4, 2021 Report Share Posted March 4, 2021 10 hours ago, Fiery said: Yes! And thank you for the dump Here it is: https://www.aida64.com/downloads/latesta64xebeta Let me know how it works Works like magic Super Thanks! (seems like now all Steelseries Apex series KB's are supported ) Quote Link to comment Share on other sites More sharing options...
Fiery Posted March 4, 2021 Report Share Posted March 4, 2021 6 hours ago, brutal6pointOhh said: Works like magic Super Thanks! (seems like now all Steelseries Apex series KB's are supported ) Thank you for your feedback and help! Quote Link to comment Share on other sites More sharing options...
tomxsuperman Posted September 10, 2021 Report Share Posted September 10, 2021 Hi, is it possible to add SteelSeries gamedac OLED into new beta? Thank you! usbdump.txt Quote Link to comment Share on other sites More sharing options...
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