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DerTod2

SteelSeries Apex Pro Keyboard Display

By DerTod2, in Bug reports

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DerTod2    0

DerTod2
Posted

Hello,

 

Currently trying AIDA64 before buying the software. At first look the software is really good and everything what i need is there. Except one thing. 

Under "Hardware Monitoring > LCD" there is an "SteelSeries" entry but when activating the error "HID device 1038-1730 not found" is shown. Is the "Apex Pro Keyboard" currently not supported and/or are there plans to support it in newer versions? Or is the error on my side? (SteelSeries Engine is running and recognises my keyboard)

 

Thanks for your help.

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Fiery    439

Fiery
Posted
On ‎11‎/‎12‎/‎2019 at 10:36 PM, DerTod2 said:

Hello,

Currently trying AIDA64 before buying the software. At first look the software is really good and everything what i need is there. Except one thing. 

Under "Hardware Monitoring > LCD" there is an "SteelSeries" entry but when activating the error "HID device 1038-1730 not found" is shown. Is the "Apex Pro Keyboard" currently not supported and/or are there plans to support it in newer versions? Or is the error on my side? (SteelSeries Engine is running and recognises my keyboard)

Thanks for your help.

The SteelSeries LCD module currently only supports the Rival 710 Gaming Mouse.  We need to implement support for your keyboard in AIDA64.  Please help us by right-clicking on the bottom status bar of AIDA64 main window --> System Debug --> USB Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.


Thanks,
Fiery

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Fiery    439

Fiery
Posted
On ‎11‎/‎14‎/‎2019 at 8:57 PM, DerTod2 said:

Thanks for your replay,

attached the usb dump. Hope there are no problems that many outputs are in german.

usb dump.txt 24.11 kB · 4 downloads

Thank you.  I'm afraid the protocol differs from the one used in other SteelSeries products that we've got, so we need to order an Apex Pro keyboard to let us do our research on how to communicate with its OLED display.  Please give us 1 or 2 weeks to order the unit and work on it.  I'll let you know in this topic once we have a new AIDA64 update that you can try on your Apex Pro.

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Fiery    439

Fiery
Posted
On ‎11‎/‎20‎/‎2019 at 11:24 PM, DerTod2 said:

Thanks. Amazing work so far :)

We've implemented support for the OLED display of SteelSeries Apex 7 and Apex Pro keyboards in the latest AIDA64 beta build:

https://www.aida64.com/downloads/latesta64xebeta

You can activate it in AIDA64 / main menu / File / Preferences / Hardware Monitoring / LCD / SteelSeries.

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Morbius    0

Morbius
Posted

Hello Fiery/AIDA64 Developer,

I would like to know where you found the technical documentation with the description of the communication protocol for the SteelSeries OLED Display (Apex Pro and Apex 7). (By the way, in this thread, it is called "LCD Display" but I guess it makes no difference)

Could you kindly share it ?

Your help will be welcome and will save us time !

[ Note : Since this query is not directly related to AIDA64, I did not create a new thread for it. ]  

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Fiery    439

Fiery
Posted
On 6/30/2020 at 12:21 PM, Morbius said:

Hello Fiery/AIDA64 Developer,

I would like to know where you found the technical documentation with the description of the communication protocol for the SteelSeries OLED Display (Apex Pro and Apex 7). (By the way, in this thread, it is called "LCD Display" but I guess it makes no difference)

Could you kindly share it ?

Your help will be welcome and will save us time !

[ Note : Since this query is not directly related to AIDA64, I did not create a new thread for it. ]  

We've figured out the protocol using proprietary tools.

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Fiery    439

Fiery
Posted
19 hours ago, masano said:

Hello, aida says "HID not found" in lcd section with my apex 7 tkl keyboard :(

Please avoid posting a single issue into multiple topics.  I've replied you in your other topic.

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DerTod2    0

DerTod2
Posted
On 2/11/2020 at 3:32 PM, Fiery said:

We've implemented support for the OLED display of SteelSeries Apex 7 and Apex Pro keyboards in the latest AIDA64 beta build:

https://www.aida64.com/downloads/latesta64xebeta

You can activate it in AIDA64 / main menu / File / Preferences / Hardware Monitoring / LCD / SteelSeries.

Totally forgot this. But yes it works, bought an 3-years license and amazing work! Thanks :)

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Fiery    439

Fiery
Posted
2 hours ago, DerTod2 said:

Totally forgot this. But yes it works, bought an 3-years license and amazing work! Thanks :)

Thank you for your support and feedback!

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MelliLewis    0

MelliLewis
Posted

Hello...you can look at them more beneath, and furthermore look at the Apex 7 and Apex 7 TKL which have similar case and highlights however not the flexible switch. For the customisation of the APEX PRO you do need to pay a premium however I think it is justified, despite all the trouble. Close by different highlights you get. You likewise get awesome form quality and style. I think when these begin to land (which ought to be around mid-June for the Apex 7) they will be among the most mainstream consoles available.

pcb quote

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