mathusel Posted April 18, 2020 Share Posted April 18, 2020 Hi, I wanted to start AIDA64, but everytime I try, the system chrashes. I don't have the possibility to run the programm normally. I've tried the latest version and also the beta. My system: Microsoft Windows 10 Pro Version 10.0.18363 Build 18363 CPU Intel Core i7-9700K BIOS-Version American Megatrends Inc. A.60, 08.08.2019 BIOS-Modus UEFI BaseBoard-Product MPG Z390 GAMING EDGE AC (MS-7B17) BaseBoard-Version 2.0 RAM 16,0 GB GPU Geforce RTX 2080 MSI Aero Dump: (I have several of them) On Sat 18.04.2020 22:00:22 your computer crashed or a problem was reported crash dump file: C:\Windows\MEMORY.DMP This was probably caused by the following module: storport.sys (storport!memset+0x8280) Bugcheck code: 0xC2 (0x62, 0x0, 0x0, 0x0) Error: BAD_POOL_CALLER file path: C:\Windows\system32\drivers\storport.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Microsoft Storage Port Driver Bug check description: This indicates that the current thread is making a bad pool request. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a storage driver or controller driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.On Sat 18.04.2020 20:08:20 your computer crashed or a problem was reported crash dump file: C:\Windows\Minidump\041820-8328-01.dmp This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390) Bugcheck code: 0xC2 (0x62, 0x0, 0x0, 0x0) Error: BAD_POOL_CALLER file path: C:\Windows\system32\ntoskrnl.exe product: Microsoft® Windows® Operating System company: Microsoft Corporation description: NT Kernel & System Bug check description: This indicates that the current thread is making a bad pool request. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. Does someone know the cause of this problem? Thank you very much. Quote Link to comment Share on other sites More sharing options...
Fiery Posted April 20, 2020 Share Posted April 20, 2020 On 4/18/2020 at 10:15 PM, mathusel said: Hi, I wanted to start AIDA64, but everytime I try, the system chrashes. I don't have the possibility to run the programm normally. I've tried the latest version and also the beta. My system: Microsoft Windows 10 Pro Version 10.0.18363 Build 18363 CPU Intel Core i7-9700K BIOS-Version American Megatrends Inc. A.60, 08.08.2019 BIOS-Modus UEFI BaseBoard-Product MPG Z390 GAMING EDGE AC (MS-7B17) BaseBoard-Version 2.0 RAM 16,0 GB GPU Geforce RTX 2080 MSI Aero Dump: (I have several of them) [...] Does someone know the cause of this problem? Thank you very much. What sort of RAID controller do you have in your system, and what RAID array do you have defined? Quote Link to comment Share on other sites More sharing options...
lachlan@lachlanwiseman.com Posted May 21, 2020 Share Posted May 21, 2020 I'm having the same issue trying to open the program for the first time after installing Microsoft Windows 10 ProVersion 1909 Build 18363.836i9 9900K Standard MSI MAG Z370 Tomahawk32GB 2666 CL16 Gigabyte RTX 2080Ti Aorus Ext I do have a raid 1 build running through the motherboards chipset Quote Link to comment Share on other sites More sharing options...
Fiery Posted May 24, 2020 Share Posted May 24, 2020 On 5/21/2020 at 2:09 AM, lachlan@lachlanwiseman.com said: I'm having the same issue trying to open the program for the first time after installing Microsoft Windows 10 ProVersion 1909 Build 18363.836i9 9900K Standard MSI MAG Z370 Tomahawk32GB 2666 CL16 Gigabyte RTX 2080Ti Aorus Ext I do have a raid 1 build running through the motherboards chipset Try to update the Intel RST RAID drivers to the latest version: https://downloadcenter.intel.com/product/55005/Intel-Rapid-Storage-Technology-Intel-RST- Quote Link to comment Share on other sites More sharing options...
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