Terry C Posted June 14, 2021 Share Posted June 14, 2021 I have a Gigabyte Aorus Master motherboard with a Ryzen 9 5900x and a RX6800 GPU. When Aida installed all was fine for a couple of days but then the temperature gauges started either showing N/A or crazy temperatures liked -156c. Is there a compatibility issue with my hardware? I have also now lost all temperature options in the panel manager so cannot add any temperature sensors, gauges etc. Update: I have re-installed and got the sensors back showing fine but only on the trial version. As soon as i put my prod key in, the sensors go and i cannot see any temperatures or add any temperature items (sensors, gauges etc) Quote Link to comment Share on other sites More sharing options...
Fiery Posted June 15, 2021 Share Posted June 15, 2021 19 hours ago, Terry C said: I have a Gigabyte Aorus Master motherboard with a Ryzen 9 5900x and a RX6800 GPU. When Aida installed all was fine for a couple of days but then the temperature gauges started either showing N/A or crazy temperatures liked -156c. Is there a compatibility issue with my hardware? I have also now lost all temperature options in the panel manager so cannot add any temperature sensors, gauges etc. Update: I have re-installed and got the sensors back showing fine but only on the trial version. As soon as i put my prod key in, the sensors go and i cannot see any temperatures or add any temperature items (sensors, gauges etc) Have you tried to restart Windows after entering your product key into AIDA64? Quote Link to comment Share on other sites More sharing options...
Terry C Posted June 17, 2021 Author Share Posted June 17, 2021 I've tried multiple times and have had Aida working fine for about 2 days, it has just tonight started again causing my GPU to crash and reboots the PC without the graphic drivers. This was the original problem but eventually after a number of uninstalls and re-installs the application worked. Have now had to uninstall to stop pc crashing. Quote Link to comment Share on other sites More sharing options...
Terry C Posted June 17, 2021 Author Share Posted June 17, 2021 i got it working in the end by realising that it worked fine if i didn't close aida and just minimised it to taskbar. unfortunately though the crashing is a bigger issue and is unworkable. Quote Link to comment Share on other sites More sharing options...
Terry C Posted June 17, 2021 Author Share Posted June 17, 2021 Just to add a further note to this, there also seems to be a serious performance impact (possible just for the hardware i have). Yesterday i was playing a game called Metro Redux and the sensor panel was telling me my cpu was at 68c, my fans were all running very fast and GPU was at 75c. Today when uninstalled Aida i am running the same game and cpu is 54c and GPU is 57c with no performance change (actually seems quicker which is probably due to the cooler hardware) Quote Link to comment Share on other sites More sharing options...
Terry C Posted June 20, 2021 Author Share Posted June 20, 2021 I really would love to use Aida64 but everytime i install it, it runs fine for a couple of days then starts to make my GPU crash and uninstall the graphic drivers. I don't know what the clash is but i do know if i uninstalla Aida the issue goes away. I have also tried to install Aida when i have already uninstalled the motherboard sensor software in case there is a clash but the issue still occurs. Even if this were t work i would not be able to do it as the sensor software also controls my fan curves. hopefully there will be a future release which resolves my issues. Quote Link to comment Share on other sites More sharing options...
Terry C Posted June 23, 2021 Author Share Posted June 23, 2021 Can you provide an update? Can you confirm compatibility with my hardware? Quote Link to comment Share on other sites More sharing options...
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