Queso_sama Posted December 4, 2021 Share Posted December 4, 2021 Hey guys, AIDA64 extreme keeps crashing my W10 during game play and when waking from sleep. The bug check points to AIDA64.exe app crash with this code: 0x3B_c000001d_win32kbase!DrvUpdateGraphicsDeviceList. Any ideas on how to resolve? Let me know if I need to scrounge up any additional info. Thanks a bajillion for the help! --edit #1-- I've uploaded the exact error text that I have from the .dmp file. Also, I'm running AIDA64 version 6.50.5800 and have enabled shared memory so that I can use Rivatuners OSD version 7.3.0.24467. --edit #2-- My windows version is 21H1 build 19043.1266 Quote Link to comment Share on other sites More sharing options...
Fiery Posted December 6, 2021 Share Posted December 6, 2021 On 12/4/2021 at 4:10 AM, Queso_sama said: Hey guys, AIDA64 extreme keeps crashing my W10 during game play and when waking from sleep. The bug check points to AIDA64.exe app crash with this code: 0x3B_c000001d_win32kbase!DrvUpdateGraphicsDeviceList. Any ideas on how to resolve? Let me know if I need to scrounge up any additional info. Thanks a bajillion for the help! --edit #1-- I've uploaded the exact error text that I have from the .dmp file. Also, I'm running AIDA64 version 6.50.5800 and have enabled shared memory so that I can use Rivatuners OSD version 7.3.0.24467. --edit #2-- My windows version is 21H1 build 19043.1266 This seems to be an issue occuring in the video driver. Do you have AMD or nVIDIA video card? Quote Link to comment Share on other sites More sharing options...
Queso_sama Posted December 7, 2021 Author Share Posted December 7, 2021 17 hours ago, Fiery said: This seems to be an issue occuring in the video driver. Do you have AMD or nVIDIA video card? Hi Fiery, thanks for the reply! I have a RTX 2060 with driver 497.09 installed. Quote Link to comment Share on other sites More sharing options...
Solution Queso_sama Posted December 22, 2021 Author Solution Share Posted December 22, 2021 I may have resolved the issue by updating RTSS to 7.3.3.26004 and Afterburner to 4.6.4.16255. Also, I enabled 'run as admin' for AIDA and everything has been running great since my last post. I'm going to flag this as resolved Quote Link to comment Share on other sites More sharing options...
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