Detecting sensor information....? (GIGABYTE X470 Aorus Gaming 7 WIFI)

[ITChest]

hi

I've had a strange issue not too long ago. After booting the computer, the AIDA64 program works normally, but the sensor tab does not work normally, and the message "sensor information sensing" continues to appear indefinitely. I tried to download a new program after completely erasing it from my computer, but it didn't go away. How can I solve this problem? please refer to the log and image below.

[2022-01-03 05:52:59.762]      TO_HWMonitor: --- Start ---
[2022-01-03 05:52:59.765]      TO_HWMonitor: SensorInfo
[2022-01-03 05:52:59.766]        SensorInfo: --- Start ---
[2022-01-03 05:52:59.768]  MotherboardModel: "Gigabyte X470 Aorus Gaming 7 WiFi;SAM4-100230001110ATX2430X470,*M22*DDR4-4*GBL*DUB*WIF*"
[2022-01-03 05:52:59.770]  Software Version: AIDA64 v6.32.5600
[2022-01-03 05:52:59.771]        SensorInfo: --- CPU VID / NB VID ---
[2022-01-03 05:52:59.792]        SensorInfo: --- GPUSensorInfo ---
[2022-01-03 05:52:59.794]   nVIDIA GPU Info: --- Start ---
[2022-01-03 05:52:59.796]   nVIDIA GPU Info: --- reg_0 ---
[2022-01-03 05:52:59.797]   nVIDIA GPU Info: --- nVIDIADriver_GetClocksOld ---
[2022-01-03 05:52:59.798]   nVIDIA GPU Info: --- nVIDIABIOSInfo ---
[2022-01-03 05:52:59.911]   nVIDIA GPU Info: --- Memory Size ---
[2022-01-03 05:52:59.917]   nVIDIA GPU Info: --- Memory Size (TurboCache) ---
[2022-01-03 05:52:59.918]   nVIDIA GPU Info: --- Memory Type ---
[2022-01-03 05:52:59.920]   nVIDIA GPU Info: --- Memory Bus Width ---
[2022-01-03 05:52:59.921]   nVIDIA GPU Info: --- Base Clock ---
[2022-01-03 05:52:59.922]   nVIDIA GPU Info: --- GPU Clock ---
[2022-01-03 05:52:59.924]   nVIDIA GPU Info: --- nVIDIADriver_GetClocksNew ---
[2022-01-03 05:52:59.926]   nVIDIA GPU Info: --- nVIDIADriver_GetClocksOld ---
[2022-01-03 05:52:59.927]   nVIDIA GPU Info: --- Memory Clock ---
[2022-01-03 05:52:59.928]   nVIDIA GPU Info: --- Pipes, Shaders (G80+) ---
[2022-01-03 05:52:59.930]   nVIDIA GPU Info: --- GPU Usage #1 ---
[2022-01-03 05:52:59.931] nVIDIADriver_GetLoad: --- Start ---
[2022-01-03 05:52:59.933] nVIDIADriver_GetLoad: --- NVAPI Init ---
[2022-01-03 05:52:59.934] nVIDIADriver_GetLoad: --- NVAPI Get GPU Count ---
[2022-01-03 05:52:59.935] nVIDIADriver_GetLoad: --- NVAPI GetDynamicPstatesInfoEx ---
[2022-01-03 05:52:59.937] nVIDIADriver_GetLoad: --- 1 ---
[2022-01-03 05:52:59.938] nVIDIADriver_GetLoad: --- Finish ---
[2022-01-03 05:52:59.939]   nVIDIA GPU Info: --- GPU Usage #2 ---
[2022-01-03 05:52:59.941]   nVIDIA GPU Info: --- Compute Perf #1 ---
[2022-01-03 05:52:59.942]   nVIDIA GPU Info: --- Compute Perf #2 ---
[2022-01-03 05:52:59.943]   nVIDIA GPU Info: --- Compute Perf #3 ---
[2022-01-03 05:52:59.944]   nVIDIA GPU Info: --- Compute Perf #4 ---
[2022-01-03 05:52:59.945]   nVIDIA GPU Info: --- Compute Perf #5 ---
[2022-01-03 05:52:59.947]   nVIDIA GPU Info: --- Compute Perf #6 ---
[2022-01-03 05:52:59.948]   nVIDIA GPU Info: --- Die Size ---
[2022-01-03 05:52:59.949]   nVIDIA GPU Info: --- reg_0 chk ---
[2022-01-03 05:52:59.951]   nVIDIA GPU Info: --- gpu_id Loop End ---
[2022-01-03 05:52:59.952]   nVIDIA GPU Info: --- i Loop End ---
[2022-01-03 05:52:59.953]   nVIDIA GPU Info: --- Finish ---
[2022-01-03 05:53:00.313]        SensorInfo: --- HDDSensorInfo ---
[2022-01-03 05:53:00.343]        SensorInfo: --- SPDSensorInfo ---
[2022-01-03 05:53:06.352]        SensorInfo: --- Start ---
[2022-01-03 05:53:06.353]  MotherboardModel: "Gigabyte X470 Aorus Gaming 7 WiFi;SAM4-100230001110ATX2430X470,*M22*DDR4-4*GBL*DUB*WIF*"
[2022-01-03 05:53:06.355]  Software Version: AIDA64 v6.32.5600
[2022-01-03 05:53:06.356]        SensorInfo: --- CPU VID / NB VID ---
[2022-01-03 05:53:06.367]        SensorInfo: --- GPUSensorInfo ---
[2022-01-03 05:53:06.389]        SensorInfo: --- HDDSensorInfo ---
[2022-01-03 05:53:06.391]        SensorInfo: --- SPDSensorInfo ---
[2022-01-03 05:53:07.203]        SensorInfo: --- Start ---
[2022-01-03 05:53:07.206]  MotherboardModel: "Gigabyte X470 Aorus Gaming 7 WiFi;SAM4-100230001110ATX2430X470,*M22*DDR4-4*GBL*DUB*WIF*"
[2022-01-03 05:53:07.207]  Software Version: AIDA64 v6.32.5600
[2022-01-03 05:53:07.209]        SensorInfo: --- CPU VID / NB VID ---
[2022-01-03 05:53:07.219]        SensorInfo: --- GPUSensorInfo ---
[2022-01-03 05:53:07.236]        SensorInfo: --- HDDSensorInfo ---
[2022-01-03 05:53:07.238]        SensorInfo: --- SPDSensorInfo ---
[2022-01-03 05:53:08.208]        SensorInfo: --- Start ---
[2022-01-03 05:53:08.210]  MotherboardModel: "Gigabyte X470 Aorus Gaming 7 WiFi;SAM4-100230001110ATX2430X470,*M22*DDR4-4*GBL*DUB*WIF*"
[2022-01-03 05:53:08.211]  Software Version: AIDA64 v6.32.5600
[2022-01-03 05:53:08.212]        SensorInfo: --- CPU VID / NB VID ---
[2022-01-03 05:53:08.224]        SensorInfo: --- GPUSensorInfo ---
[2022-01-03 05:53:08.241]        SensorInfo: --- HDDSensorInfo ---
[2022-01-03 05:53:08.243]        SensorInfo: --- SPDSensorInfo ---
[2022-01-03 05:53:09.216]        SensorInfo: --- Start ---
[2022-01-03 05:53:09.217]  MotherboardModel: "Gigabyte X470 Aorus Gaming 7 WiFi;SAM4-100230001110ATX2430X470,*M22*DDR4-4*GBL*DUB*WIF*"
[2022-01-03 05:53:09.219]  Software Version: AIDA64 v6.32.5600
[2022-01-03 05:53:09.220]        SensorInfo: --- CPU VID / NB VID ---
[2022-01-03 05:53:09.231]        SensorInfo: --- GPUSensorInfo ---
[2022-01-03 05:53:09.252]        SensorInfo: --- HDDSensorInfo ---
[2022-01-03 05:53:09.253]        SensorInfo: --- SPDSensorInfo ---

[Fiery]

12 hours ago, ITChest said:

hi

I've had a strange issue not too long ago. After booting the computer, the AIDA64 program works normally, but the sensor tab does not work normally, and the message "sensor information sensing" continues to appear indefinitely. I tried to download a new program after completely erasing it from my computer, but it didn't go away. How can I solve this problem? please refer to the log and image below.

Try to disable the option DIMM thermal sensor support in AIDA64 / main menu / File / Preferences / Stability. Let me know if it helps.

[ITChest]

Hi.

[First of all, I replied by using it as an AI translator.]

I'm sorry for the late reply.
The DIMM thermal sensor support function was turned off from the beginning.
I turned on and off the related functions arbitrarily, but the problem was not solved.
I will attach the image related to the stability function below.

Is there a possibility that other programs in use will interfere?
I will attach the startup program I am using to the image below.
Some of them were marked in Korean and modified the image to translate.
 

[ITChest]

On 1/3/2022 at 5:40 PM, Fiery said:

Try to disable the option DIMM thermal sensor support in AIDA64 / main menu / File / Preferences / Stability. Let me know if it helps.

I replied because it was not resolved. Please refer to the post above.

thk

[Fiery]

42 minutes ago, ITChest said:

I replied because it was not resolved. Please refer to the post above.

thk

It's quite a tough one since many things could go south in the very complex sensor module of AIDA64 Please try to disable GPU sensor support on the Stability page as well.  If it doesn't help, then we will need to disable some more to find the culprit.  Thank you for your patience about this issue.

[ITChest]

On 1/5/2022 at 5:31 AM, Fiery said:

It's quite a tough one since many things could go south in the very complex sensor module of AIDA64 Please try to disable GPU sensor support on the Stability page as well.  If it doesn't help, then we will need to disable some more to find the culprit.  Thank you for your patience about this issue.

hi

Thanks for the reply. I turned off the function. 
The problem has not been solved yet. And the log is the same as the image below.

 

[Fiery]

On 1/7/2022 at 8:39 AM, ITChest said:

hi

Thanks for the reply. I turned off the function. 
The problem has not been solved yet. And the log is the same as the image below.

Have you tried it with the latest AIDA64 release of v6.60 too?