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Audio loss on Lenovo ThinkPad X1 Tablet Gen 3


baseus
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It seems using AIDA64 Extreme v6.33.5700 on Lenovo ThinkPad X1 Tablet Gen 3 causes a freeze on Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller.

This results in loss of audio, and a restart of driver becomes mandatory to restore audio output.

It is very likely triggered by going into motherboard/chipset and/or Sensor tabs.

 

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14 hours ago, baseus said:

It seems using AIDA64 Extreme v6.33.5700 on Lenovo ThinkPad X1 Tablet Gen 3 causes a freeze on Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller.

This results in loss of audio, and a restart of driver becomes mandatory to restore audio output.

It is very likely triggered by going into motherboard/chipset and/or Sensor tabs.

Please try to issue a SMBus Dump and check if it makes the audio go away.  To do that, right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> SMBus Dump (Full).  In case it triggers the audio issues, please copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

In case it doesn't trigger audio issues, then right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> ISA Sensor Dump.  In case it triggers the audio issues, please copy-paste the full results into this topic, or attach the results as a TXT file to your post.  If not, let us know and we'll keep digging deeper :)


Thanks,
Fiery

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