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Blue Screen on Asus Rampage IV Extreme (i7-3930K) Logitech G19


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Posted

Hi to all,

i have bought yesterday AIDA 64 EE only for use it on my Logitech G19 heyboard to monitor all of my pc.

But after two hours of use I had the first blue screen with immediate restart of the PC, but I was not able to read the error message. All this has happened twice, now I'll try to disable automatic restart in order to post the error message, in the maintime anyone has any suggestions for me,please?

Before installing AIDA64 all this was going on, the PC was super stable with no errors...

I have read another post with an asus mb and I also try to uninstall the Asus Rog Utility or??

Thanks a lot to all

Posted

The issue may be that latest Intel RSTe drivers tend to go crazy after a while if a software polls SMART information (that includes HDD/SSD temperature readings) via driver calls. AIDA64 uses such RSTe driver calls to gain access to individual member drives of RAID arrays. First of all, make sure upgrade to AIDA64 v2.70 (latest release), then disable both RAID options in AIDA64 / main menu / File / Preferences / Stability, restart AIDA64, and try to run it for several hours. Let us know if it helps.

Thanks,

Fiery

Posted

Thnaks a lot for your help,i will do,and i will report...

I have another question for you : i have noticed this option in the stability menù:

SIGN UP TO SMBus by ACPI (MB ASUS)

I have to enable or disable it?

Now it's enabled...

THANKS A LOT

Posted

How can I attach my report and dump file,please?

Try to compress the files into a ZIP or RAR package, and then attach it to your post.

Posted

I will try the new beta,in the main time i'am trying to attach the .rar file,but i have this error message:

Error You aren't permitted to upload this kind of file

Thanks

Posted

I will try the new beta,in the main time i'am trying to attach the .rar file,but i have this error message:

Error You aren't permitted to upload this kind of file

Thanks

If the new beta works out, then you won't need to upload the dump file. If it will still produce the same issue, then we'll check what goes wrong about the file upload ;)

  • 1 month later...
Posted

Hey BigBoss did your problem get resolved? Are you still getting bsod? Ive been using Aida fine for long time but just got a logitch g19 and have noticed crashes since. I aswell have a rampage iv. Trying to pin point the culprit. Only changes to pc since crashes started was a new adata 32gb usb 3.0 thumb drive, a 7 port dlink usb 2.0 hub, and a logitech g19 keyboard. Computer crashes after being left unattended for a while. sometimes it will happen after 2 hours sometimes it takes 10 hours of no use.

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