Chris77 Posted August 5, 2013 Share Posted August 5, 2013 Hello, I have now an ASUS PQ321Q display with a native Resolution of 3840 x 2160 pixel, but AIDA64 displays a desktop resolution of 1920 x 1080 pixel. What is the failure? Quote Link to comment Share on other sites More sharing options...
Fiery Posted August 5, 2013 Share Posted August 5, 2013 AIDA64 reports the current desktop resolution setting, which may or may not match the native resolution of the display. You can adjust the desktop resolution by right-clicking on the Windows desktop --> Screen Resolution. Regards, Fiery Quote Link to comment Share on other sites More sharing options...
Chris77 Posted August 6, 2013 Author Share Posted August 6, 2013 Hello, the desktop resolution is 3840 x 2160, already. Best regards, Christian Quote Link to comment Share on other sites More sharing options...
Fiery Posted August 6, 2013 Share Posted August 6, 2013 Then please copy-paste the full content of the following pages of AIDA64 into this topic, so we can check out what's wrong. - Display / Monitor - Display / Desktop - Display / Multi-Monitor Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
Chris77 Posted August 6, 2013 Author Share Posted August 6, 2013 Monitor: Monitor Properties Monitor Name PnP-Monitor (Standard) [NoDB]Monitor ID ACI32A2Model PQ321Manufacture Date 1990Serial Number NoneMax. Visible Display Size 70 cm x 39 cm (31.5")Picture Aspect Ratio 16:9Horizontal Frequency 24 - 140 kHzVertical Frequency 20 - 77 HzMaximum Pixel Clock 300 MHzGamma 2.20DPMS Mode Support Active-Off Desktop: Desktop Properties Device Technology Raster DisplayResolution 1920 x 1080Color Depth 32-bitColor Planes 1Font Resolution 96 dpiPixel Width / Height 18 / 18Pixel Diagonal 26Vertical Refresh Rate 60 HzDesktop Wallpaper Desktop Effects Combo-Box Animation EnabledDrop Shadow Effect EnabledFlat Menu Effect EnabledFont Smoothing EnabledClearType EnabledFull Window Dragging EnabledGradient Window Title Bars EnabledHide Menu Access Keys EnabledHot Tracking Effect EnabledIcon Title Wrapping EnabledList-Box Smooth Scrolling EnabledMenu Animation EnabledMenu Fade Effect EnabledMinimize/Restore Animation EnabledMouse Cursor Shadow EnabledSelection Fade Effect EnabledShowSounds Accessibility Feature DisabledToolTip Animation EnabledToolTip Fade Effect EnabledWindows Aero EnabledWindows Plus! Extension Disabled Problems & Suggestions Problem At least 85 Hz vertical refresh rate is recommended for classic (CRT) displays. Multi-Monitor: Device ID Primary Upper Left Corner Bottom Right Corner\\.\DISPLAY1 Yes (0,0) (1920,1080) Quote Link to comment Share on other sites More sharing options...
Chris77 Posted August 6, 2013 Author Share Posted August 6, 2013 It seems, that the problem has something to do with the dpi scaling in Windows, when the scaling is at 200%, a resolution of 1920 x 1080 is monitored, when the scaling is at 180%, a resolution of 2131 x 1199 is monitored and so on. Quote Link to comment Share on other sites More sharing options...
Fiery Posted August 22, 2013 Share Posted August 22, 2013 We've implemented a workaround for the mentioned issue. Make sure to upgrade to the latest beta version of AIDA64 Extreme Edition available at: http://www.aida64.com/downloads/aida64extremebuild2578wrdfs3x2vhzip After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Regards, Fiery Quote Link to comment Share on other sites More sharing options...
Chris77 Posted August 27, 2013 Author Share Posted August 27, 2013 Hello, many thanks for the workaround, but there is already something wrong, because now AIDA64 shows a resolution of 3835 x 2158 instead of the native 3840 x 2160 pixels. Many thanks and best regards Chris77 Quote Link to comment Share on other sites More sharing options...
Fiery Posted August 28, 2013 Share Posted August 28, 2013 We'll try to improve that part. BTW, it's because AIDA64 has to "upscale" the resolution due to the dpi scaling mimics a lower resolution than the real one And the upscaling trick seems to have some rounding issues... Quote Link to comment Share on other sites More sharing options...
Chris77 Posted November 1, 2013 Author Share Posted November 1, 2013 Since the upgrade to Windows 8.1, the problem is back. AIDA64 now shows the wrong resolution again (dpi scaling 175%, resolution in AIDA64: 2194 x 1234). Best regards, Chris77 Quote Link to comment Share on other sites More sharing options...
Fiery Posted November 11, 2013 Share Posted November 11, 2013 In Windows 8.1 DPI scaling has been revamped one more time (after revamping it in Vista, and then again in Win8). It seems the new interface doesn't provide meaningful values, or at least we haven't yet figured out which API call to use to detect the native resolution of the display. We'll do our best, but we eventually may be forced to simply drop the idea of detecting native resolution, and simply use the logical resolution setting Windows provides via standard API calls. You can always check the native resolution of your monitors on the Display / Monitor page Quote Link to comment Share on other sites More sharing options...
Fiery Posted September 21, 2016 Share Posted September 21, 2016 Since the upgrade to Windows 8.1, the problem is back. AIDA64 now shows the wrong resolution again (dpi scaling 175%, resolution in AIDA64: 2194 x 1234). We've just rolled out the first AIDA64 beta with proper handling of DPI scaling, as well as fix for the screen resolution detection issue: https://www.aida64.com/downloads/latesta64xebeta A few icons are left to be updated, and we also have to fix a few issues in the Monitor Diagnostics module. Let me know how it works on your system Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.