Platform will Auto Restart when Running AIDA64 Generate Report Item (AMD Discovery)

[KevinChuang]

Hi AIDA64,

I have an issue when I used AIDA64 (v4.20.2800) to create the generate report.

When my platform ran to item8, the platform would auto restart. (Fail rate: 100%)

Could you kindly give me the suggestion to check the issue?

Thanks for your help and confirmation!

 

The platform I used is AMD platform.

OS is WIn8.1 Pro.

And, without any other devices on my test platform.

[Fiery]

Please let me know what motherboard and CPU do you have in your computer.


Thanks,

Fiery

[KevinChuang]

Hi Fiery,

The platform we used is AMD Beema Engineering sample.

The CPU is AMD A6-6310.

FYI.

If you have any other information could help us to check the issue, please let us know.

Thanks for your help and confirmation!

[Fiery]

1) Are you using the Larne-ML platform or the Discovery-ML platform?

 

2) Have you tried it with the latest AIDA64 beta as well?

 

AIDA64 Extreme:  http://www.aida64.com/downloads/aida64extremebuild2820nk4ztxrp6fzip

 

AIDA64 Engineer:  http://www.aida64.com/downloads/aida64engineerbuild2820j1zdvnkblhzip

[KevinChuang]

Hi Fiery,

Thanks for your great help and confirmation!

I will try to run the same test with updated AIDA64.

If I have any other updated information, I will update them,

Thanks!

[KevinChuang]

Hi Fiery,

Update verified result, I have tried to clarify the issue with updated AIDA64 (v2820), but the platform still would auto reboot during the report collected. (at step 7)

And, after I execute the AP, there would popup a warning message.

The warning message was about "unknown motherboard".

Could you also help us to check the issue?

Or, could you give us some suggestion to check which device occur the issue happened?

Thanks for your help and confirmation.

And, here is the reply about the question above,

1. The AMD platform we used is AMD Beema, due to this is AMD engineering stage, so, we just run the tool on their engineering board.

[Fiery]

Please let me know the English name of the page at step 7.  Is it the Sensor page or the Portable Computer page?

 

I understand that your system is based on the AMD Beema processor, but I wonder which platform (which motherboard) is that.  I suppose it is the AMD Discovery-ML motherboard.  Can you please confirm that?

Also, if it's possible, please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> ISA Sensor Dump.  Copy-paste the full results into this topic.

[KevinChuang]

Hi Fiery,

Thanks for your great help!

And, sorry for my late reply.

Here is the information you need.

For question1, Yes! when our platform collected the report with the "Sensor" page, it would restart automatically.

For question2, Yes! our reference board is AMD Discovery.

Here are the ISA Sensor Dump information from the platforms we have,

1.

------[ AIDA64 v4.20.2820 Beta ]------

------[ Microsoft Windows 8.1 Professional 6.3.9600.16384 (64-bit) ]------

------[ Motherboard Info ]------

Motherboard ID      : 63-0100-000001-00101111-100913-Chipset$PFT3B007_BIOS DATE: 03/03/14 20:08:52 VER: 04.06.05
Motherboard Model   : Unknown
Motherboard Chipset : AMD Yangtze, AMD K16.3

DMI MB Version      :
DMI MB Serial       :
DMI SYS Version     :
DMI SYS Serial      :
DMI BIOS Version    : 4.6.5

ITE 87xx Port           = 2Eh
ITE 87xx HWMonitor Port = 0A10h
ITE 87xx Device ID      = 8732h
ITE 87xx Version        = 02h

Winbond SuperIO Port              = 00h
Winbond SuperIO HWMonitor Port/60 = 0000h
Winbond SuperIO HWMonitor Port/64 = 0000h
Winbond SuperIO Device ID         = FFFFh

Fintek SuperIO Port           = 00h
Fintek SuperIO HWMonitor Port = 0000h
Fintek SuperIO Device ID      = 0000h

LPC47 SuperIO HWMonitor Port = 0000h
LPC47 SuperIO Device ID      = FFFFh

ASpeed SuperIO Port = 00h

------[ LM78 ISA Sensor Device at 0A10 ]------

0000  19 5F 3D 07  00 00 00 00  00 80 48 C0  30 FF FF FF
0010  3A BC FD 77  C0 86 82 81  FF FF FF C5  BD 59 59 59
0020  64 8C A8 9A  BB A8 C9 98  99 1E 22 36  80 E9 FD FD
0030  BF DD D9 37  3B C9 3D 8E  0D 9B 53 4D  E4 71 FD 4E
0040  AA D7 95 1B  C1 CA 5F 40  AD 6A D4 00  FF FF FF FF
0050  FF D8 7F 7F  7F 44 00 00  90 00 00 12  60 00 00 00
0060  00 43 5C 3E  85 04 0F FF  00 1A 46 55  90 02 00 FF
0070  00 05 08 00  8C 41 00 FF  FF FF FF 80  FF FF FF FF
0080  FF FF FF FF  00 00 00 00  01 30 01 02  01 00 21 04
0090  5A 21 A4 00  43 FF 24 00  42 99 00 00  01 17 F2 36
00A0  E3 58 69 33  5B 5E BB D3  2F 71 FD D9  00 3F 00 00
00B0  51 ED EE 29  FB 92 14 96  FF FF FF FF  FF FF FF FF
00C0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00D0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00E0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00F0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF

   0029  002A  002B
T:   30    34    54
T:   30    34    54
T:   31    34    54
T:   31    34    54
T:   31    34    54
T:   30    34    53
T:   30    34    52
T:   30    34    51
T:   30    34    50
T:   30    34    52

   20 21 22 23 24 25 26 27 28
V: 6B 8C A8 9A BB A9 C9 99 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 99 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 99 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 99 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 99 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 99 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 98 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 98 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 98 99  [ VID = 1.17500 V ]
V: 6B 8C A8 9A BB A9 C9 98 99  [ VID = 1.17500 V ]

Reg$20 CPU Core:  r = 100,  r*0.016 = 1.60
Reg$21  CPU Aux:  r = 140,  r*0.016 = 2.24
Reg$22   +3.3 V:  r = 168,  r*0.016 = 2.69
Reg$23     +5 V:  r = 154,  r*0.016 = 2.46
Reg$24    +12 V:  r = 187,  r*0.016 = 2.99
Reg$25    -12 V:  r = 168,  r*0.016 = 2.69
Reg$26     -5 V:  r = 201,  r*0.016 = 3.22

------[ Hudson-2/3 PM2 at 0CD0 ]------

0000  06 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
0010  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0020  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0030  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0040  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0050  00 00 00 00  FF FF FF FF  FF FF FF FF  FF FF FF FF
0060  01 00 00 00  00 00 01 00  00 FF FF FF  FF FF FF FF
0070  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0080  FF FF FF FF  FF FF FF FF  FF FF 00 00  00 00 00 00
0090  00 00 04 00  00 FF FF FF  FF FF FF FF  FF FF FF FF
00A0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00B0  00 FF 00 00  FF 00 00 FF  FF FF FF FF  FF FF FF FF
00C0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00D0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF 00 FF 00
00E0  00 00 00 00  00 00 02 00  00 00 00 00  01 00 00 04
00F0  19 0A 02 05  C8 20 80 00  05 06 00 00  08 08 00 02

Reg$59VIN0:  r = $FFFF,  r*0.000046 = 3.0146
Reg$5DVIN1:  r = $FFFF,  r*0.000046 = 3.0146
Reg$61VIN2:  r = $0000,  r*0.000046 = 0.0000
Reg$65VIN3:  r = $0100,  r*0.000046 = 0.0118
Reg$69VIN4:  r = $FFFF,  r*0.000046 = 3.0146
Reg$6DVIN5:  r = $FFFF,  r*0.000046 = 3.0146
Reg$71VIN6:  r = $FFFF,  r*0.000046 = 3.0146
Reg$75VIN7:  r = $FFFF,  r*0.000046 = 3.0146

------[ Hudson-2/3 PM at 0CD6 ]------

0000  F7 0B 07 C3  02 04 01 00  34 05 1C 02  06 21 43 55
0010  25 00 50 01  02 00 00 01  42 86 42 86  40 00 3C 00
0020  20 01 9C 01  A0 00 E0 00  55 00 A0 00  F0 00 00 00
0030  00 00 00 00  00 00 00 00  00 00 00 00  00 08 00 00
0040  00 00 00 00  00 00 00 00  02 00 B0 FE  03 00 00 00
0050  60 00 D0 FE  D0 00 00 14  01 FF 15 77  00 06 00 04
0060  00 08 04 08  08 08 10 08  20 08 B2 00  00 FE BA 00
0070  00 00 00 00  17 01 00 18  FF FF 00 00  FF FF E0 80
0080  00 18 26 28  00 00 00 00  00 00 00 00  9E 00 80 00
0090  02 05 02 0B  0A 00 10 00  00 10 00 01  00 00 00 00
00A0  02 04 00 00  00 00 00 00  00 00 00 00  00 00 00 00
00B0  00 20 84 02  00 00 00 05  88 00 08 04  02 00 52 C0
00C0  00 04 00 48  28 02 00 00  0C 40 28 00  DB B6 6D DB
00D0  00 F4 00 BF  00 00 20 01  00 00 11 00  92 00 01 00
00E0  D8 0C 00 00  00 00 01 00  04 00 00 01  05 14 0B CF
00F0  9C 73 08 00  05 00 00 21  3F 00 F0 FE  00 00 00 00

------[ ACPI Temperatures & Fans ]------

_TZ_.THM0._TMP             :
_TZ_.THM1._TMP             :
_TZ_.THR0._TMP             :
_TZ_.THR1._TMP             :
_TZ_.TZ00._TMP             :
_TZ_.TZ01._TMP             :
_TZ_.RTMP                  :
_TZ_.RFAN                  :
_TZ_.RFAN(0)               :
_TZ_.RFAN(1)               :
_SB_.ATKD._HID             :
_SB_.ATKD.TMPR             :
_SB_.PCI0.LPC0.EC0_.CCTV   :
_SB_.PCI0.LPC0.EC0_.LRPM   :
_SB_.PCI0.LPC0.EC0_.HRPM   :
_SB_.PCI0.SBRG.EC0_.ECPU   :
_SB_.PCI0.SBRG.EC0_.TACH(0):
_SB_.PCI0.SBRG.EC0_.TACH(1):
_SB_.PCI0.SBRG.EC0_.TAH0   :
_SB_.PCI0.SBRG.EC0_.TAH1   :
_SB_.PCI0.SBRG.EC0_.ST00   :
_SB_.PCI0.SBRG.EC0_.SC01   :
_SB_.PCI0.SBRG.EC0_.SC02   :
_SB_.PCI0.SBRG.EC0_.SC03   :
_SB_.PCI0.SBRG.EC0_.SC04   :
_SB_.PCI0.SBRG.EC0_.SC05   :
_SB_.PCI0.SBRG.EC0_.SC06   :
_SB_.PCI0.PIB_.EC0_.TCRT   :
_SB_.PCI0.SBRG.EC0_.CTPM   :
_SB_.PCI0.SBRG.EC__.CPUT   :
_SB_.PCI0.SBRG.EC__.SYST   :
_SB_.PCI0.LPC_.EC0_.CTMP   :
_SB_.PCI0.LPCB.EC0_.CTMP   :
_SB_.PCI0.LPC_.EC0_.TMP1   :
_SB_.PCI0.LPC_.EC0_.TMP2   :
_SB_.PCI0.LPC_.EC0_.TMPI   :
_SB_.PCI0.LPC_.EC0_.TMPV   :
_SB_.PCI0.LPCB.EC0_.A1TP   :
_SB_.PCI0.LPCB.EC0_.A2TP   :
_SB_.PCI0.LPCB.EC0_.FAN0   :
_SB_.PCI0.LPCB.EC__.TS1R   :
_SB_.PCI0.LPCB.EC__.TS2R   :
_SB_.PCI0.LPCB.EC__.TS3R   :
_SB_.PCI0.LPCB.EC__.F1FL   :
_SB_.PCI0.LPCB.EC__.F1FH   :
_SB_.PCI0.LPCB.EC__.F2FL   :
_SB_.PCI0.LPCB.EC__.F2FH   :
_SB_.PCI0.LPC_.H8EC.RTMP   :
_SB_.PCI0.LPC_.H8EC.LTMP   :
_SB_.PCI0.LPC_.H8EC.MTMP   :
_SB_.PCI0.LPC_.H8EC.GTMP   :
_SB_.PCI0.LPCB.H8EC.CTMP   :
_SB_.PCI0.LPCB.H8EC.DTMP   :
_SB_.PCI0.LPCB.H8EC.GTMP   :
_SB_.PCI0.LPCB.H8EC.ITMP   :
_SB_.PCI0.LPCB.H8EC.MTMP   :
_SB_.PCI0.LPCB.H8EC.STMP   :
_SB_.PCI0.LPCB.H8EC.PFAN   :
_SB_.PCI0.LPCB.EC0_.OTPC   :
_SB_.PCI0.LPCB.EC0_.VGAT   :
_SB_.PCI0.LPCB.EC0_.CHPT   :
_SB_.PCI0.LPCB.EC0_.CPUT   :
_SB_.PCI0.LPCB.EC0_.SYST   :
_SB_.PCI0.LPCB.EC0_.DTS1   :
_SB_.PCI0.LPCB.EC0_.DTS2   :
_SB_.PCI0.LPCB.EC0_.DIMM   :
_SB_.PCI0.LPCB.EC0_.FANH   :
_SB_.PCI0.LPCB.EC0_.FANL   :
_SB_.PCI0.LPCB.EC0_.CUTP   :
_SB_.PCI0.LPCB.EC0_.PHTP   :
_SB_.PCI0.LPCB.EC0_.DIMT   :
_SB_.PCI0.LPCB.EC0_.INLE   :
_SB_.PCI0.LPCB.EC0_.PANT   :
_SB_.PCI0.LPCB.EC0_.F0RM   :
_SB_.PCI0.LPCB.EC0_.F0DT   :
_SB_.PCI0.LPCB.EC0_.F1RM   :
_SB_.PCI0.LPCB.EC0_.F1DT   :
_SB_.SAMB.TMPC             :
_SB_.SAMB.TMPH             :
_SB_.STR0._TMP             :
_SB_.STR1._TMP             :
_SB_.STR2._TMP             :
_SB_.STR3._TMP             :
_SB_.STR4._TMP             :
_SB_.STR5._TMP             :
_SB_.STR6._TMP             :
_SB_.STR7._TMP             :

 

 

2.

------[ AIDA64 v4.20.2800 ]------

------[ Microsoft Windows 8.1 6.3.9600.16384 (64-bit) ]------

------[ Motherboard Info ]------

Motherboard ID      : <DMI>
Motherboard Model   : AMD Larne-ML Reference Board (FT3b Mullins)
Motherboard Chipset : AMD Yangtze, AMD K16.3

DMI MB Manufacturer : AMD
DMI MB Product      : Larne-ML
DMI MB Version      : Base Board Version
DMI MB Serial       : Base Board Serial Number
DMI SYS Manufacturer: AMD
DMI SYS Product     : LARNE-ML
DMI SYS Version     : 1
DMI SYS Serial      : 123456789
DMI BIOS Version    : RLM1000D

ITE 87xx Port           = 00h
ITE 87xx HWMonitor Port = 0000h
ITE 87xx Device ID      = 0000h
ITE 87xx Version        = 00h

Winbond SuperIO Port              = 00h
Winbond SuperIO HWMonitor Port/60 = 0000h
Winbond SuperIO HWMonitor Port/64 = 0000h
Winbond SuperIO Device ID         = FFFFh

Fintek SuperIO Port           = 00h
Fintek SuperIO HWMonitor Port = 0000h
Fintek SuperIO Device ID      = 0000h

LPC47 SuperIO HWMonitor Port = 0000h
LPC47 SuperIO Device ID      = 4D01h

ASpeed SuperIO Port = 00h

------[ Hudson-2/3 PM2 at 0CD0 ]------

0000  06 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
0010  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0020  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0030  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0040  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0050  00 00 00 00  FF FF FF FF  FF FF FF FF  FF FF FF FF
0060  01 00 00 00  00 00 01 00  00 C0 00 FF  FF FF FF FF
0070  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
0080  FF FF FF FF  FF FF FF FF  FF FF 00 00  00 00 00 00
0090  00 00 04 00  00 FF FF FF  FF FF FF FF  FF FF FF FF
00A0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00B0  00 FF 00 00  FF 00 00 FF  FF FF FF FF  FF FF FF FF
00C0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
00D0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF 00 FF 00
00E0  00 00 00 00  00 00 02 00  00 00 00 00  01 00 00 04
00F0  19 0A 02 05  C8 20 80 00  05 06 00 00  08 08 00 02

Reg$59VIN0:  r = $FFFF,  r*0.000046 = 3.0146
Reg$5DVIN1:  r = $FFFF,  r*0.000046 = 3.0146
Reg$61VIN2:  r = $0000,  r*0.000046 = 0.0000
Reg$65VIN3:  r = $0100,  r*0.000046 = 0.0118
Reg$69VIN4:  r = $00C0,  r*0.000046 = 0.0088
Reg$6DVIN5:  r = $FFFF,  r*0.000046 = 3.0146
Reg$71VIN6:  r = $FFFF,  r*0.000046 = 3.0146
Reg$75VIN7:  r = $FFFF,  r*0.000046 = 3.0146

------[ Hudson-2/3 PM at 0CD6 ]------

0000  77 0B 07 E2  02 04 01 00  34 05 1C 02  06 21 43 55
0010  25 00 50 01  02 00 00 01  42 86 42 86  40 00 3C 00
0020  20 01 9C 01  A0 00 E0 00  55 00 A0 00  F0 00 00 00
0030  00 00 00 00  00 00 00 00  00 00 00 00  00 08 00 00
0040  00 00 00 00  00 00 00 00  02 00 B0 FE  03 00 00 00
0050  60 00 D0 FE  D0 00 00 14  01 FF 15 77  00 06 00 06
0060  00 04 04 04  08 04 10 04  20 04 B0 00  00 FE B8 00
0070  00 00 00 00  17 01 00 19  FF FF 00 00  FF FF E0 80
0080  00 18 26 28  00 00 00 00  00 00 00 00  9E 00 80 00
0090  02 05 02 0B  0A 00 10 00  00 10 00 01  00 00 00 00
00A0  00 00 00 00  00 00 00 00  00 00 00 00  00 00 00 00
00B0  00 20 84 02  00 00 00 05  88 00 08 44  02 00 52 C0
00C0  00 04 20 40  28 00 00 00  0C 40 28 00  DB B6 6D DB
00D0  00 F4 00 FF  00 00 20 01  00 00 11 00  12 00 01 00
00E0  D8 0C 00 00  03 00 01 00  05 00 00 01  05 14 0B 8F
00F0  9C 73 08 00  05 00 00 21  3F 00 F0 FE  00 00 00 00

------[ ACPI Temperatures & Fans ]------

_TZ_.THM0._TMP             :
_TZ_.THM1._TMP             :
_TZ_.THR0._TMP             :
_TZ_.THR1._TMP             :
_TZ_.TZ00._TMP             :
_TZ_.TZ01._TMP             :
_TZ_.RTMP                  :
_TZ_.RFAN                  :
_TZ_.RFAN(0)               :
_TZ_.RFAN(1)               :
_SB_.ATKD._HID             :
_SB_.ATKD.TMPR             :
_SB_.PCI0.LPC0.EC0_.CCTV   :
_SB_.PCI0.LPC0.EC0_.LRPM   :
_SB_.PCI0.LPC0.EC0_.HRPM   :
_SB_.PCI0.SBRG.EC0_.ECPU   :
_SB_.PCI0.SBRG.EC0_.TACH(0):
_SB_.PCI0.SBRG.EC0_.TACH(1):
_SB_.PCI0.SBRG.EC0_.TAH0   :
_SB_.PCI0.SBRG.EC0_.TAH1   :
_SB_.PCI0.SBRG.EC0_.ST00   :
_SB_.PCI0.SBRG.EC0_.SC01   :
_SB_.PCI0.SBRG.EC0_.SC02   :
_SB_.PCI0.SBRG.EC0_.SC03   :
_SB_.PCI0.SBRG.EC0_.SC04   :
_SB_.PCI0.SBRG.EC0_.SC05   :
_SB_.PCI0.SBRG.EC0_.SC06   :
_SB_.PCI0.PIB_.EC0_.TCRT   :
_SB_.PCI0.SBRG.EC0_.CTPM   :
_SB_.PCI0.SBRG.EC__.CPUT   :
_SB_.PCI0.SBRG.EC__.SYST   :
_SB_.PCI0.LPC_.EC0_.CTMP   :
_SB_.PCI0.LPCB.EC0_.CTMP   :
_SB_.PCI0.LPC_.EC0_.TMP1   :
_SB_.PCI0.LPC_.EC0_.TMP2   :
_SB_.PCI0.LPC_.EC0_.TMPI   :
_SB_.PCI0.LPC_.EC0_.TMPV   :
_SB_.PCI0.LPCB.EC0_.A1TP   :
_SB_.PCI0.LPCB.EC0_.A2TP   :
_SB_.PCI0.LPCB.EC0_.FAN0   :
_SB_.PCI0.LPCB.EC__.TS1R   :
_SB_.PCI0.LPCB.EC__.TS2R   :
_SB_.PCI0.LPCB.EC__.TS3R   :
_SB_.PCI0.LPCB.EC__.F1FL   :
_SB_.PCI0.LPCB.EC__.F1FH   :
_SB_.PCI0.LPCB.EC__.F2FL   :
_SB_.PCI0.LPCB.EC__.F2FH   :
_SB_.PCI0.LPC_.H8EC.RTMP   :
_SB_.PCI0.LPC_.H8EC.LTMP   :
_SB_.PCI0.LPC_.H8EC.MTMP   :
_SB_.PCI0.LPC_.H8EC.GTMP   :
_SB_.PCI0.LPCB.H8EC.CTMP   :
_SB_.PCI0.LPCB.H8EC.DTMP   :
_SB_.PCI0.LPCB.H8EC.GTMP   :
_SB_.PCI0.LPCB.H8EC.ITMP   :
_SB_.PCI0.LPCB.H8EC.MTMP   :
_SB_.PCI0.LPCB.H8EC.STMP   :
_SB_.PCI0.LPCB.H8EC.PFAN   :
_SB_.PCI0.LPCB.EC0_.OTPC   :
_SB_.PCI0.LPCB.EC0_.VGAT   :
_SB_.PCI0.LPCB.EC0_.CHPT   :
_SB_.PCI0.LPCB.EC0_.CPUT   :
_SB_.PCI0.LPCB.EC0_.SYST   :
_SB_.PCI0.LPCB.EC0_.DTS1   :
_SB_.PCI0.LPCB.EC0_.DTS2   :
_SB_.PCI0.LPCB.EC0_.DIMM   :
_SB_.PCI0.LPCB.EC0_.FANH   :
_SB_.PCI0.LPCB.EC0_.FANL   :
_SB_.PCI0.LPCB.EC0_.CUTP   :
_SB_.PCI0.LPCB.EC0_.PHTP   :
_SB_.PCI0.LPCB.EC0_.DIMT   :
_SB_.PCI0.LPCB.EC0_.INLE   :
_SB_.PCI0.LPCB.EC0_.PANT   :
_SB_.PCI0.LPCB.EC0_.F0RM   :
_SB_.PCI0.LPCB.EC0_.F0DT   :
_SB_.PCI0.LPCB.EC0_.F1RM   :
_SB_.PCI0.LPCB.EC0_.F1DT   :
_SB_.SAMB.TMPC             :
_SB_.SAMB.TMPH             :
_SB_.STR0._TMP             :
_SB_.STR1._TMP             :
_SB_.STR2._TMP             :
_SB_.STR3._TMP             :
_SB_.STR4._TMP             :
_SB_.STR5._TMP             :
_SB_.STR6._TMP             :
_SB_.STR7._TMP             :

 

 

FYI.

Thanks!

[Fiery]

Thank you for the data.  Please upgrade to the latest beta version of AIDA64 Extreme available at:

 

http://www.aida64.com/downloads/aida64extremebuild2827jfg9rmvxdwzip

 

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know if it helps.

[KevinChuang]

Hi Fiery,

Thanks for your help!

I have verified the issue with this Beta version.

But, I still could see the issue.

[Fiery]

Then please try to disable the following options in AIDA64 / main menu / File / Preferences / Stability:

 

Apple SMC sensor support

Asus ATKEX sensor support

Dell SMI sensor support

HID UPS sensor support

Koolance TMS-200 sensor support

T-Balancer sensor support

DIMM thermal sensor support

Toshiba TVALZ sensor support

 

Please let me know if it helps.

 

[KevinChuang]

Hi Fiery,

Thanks for your help and information!

I have tried to disable some test item on my hand, I found the issue was relative with the SMBus setting.

We will try to modify the platform we got from AMD, and re-run the test again.

Thanks!

[Fiery]

We'll disable detecting the rest of the SMBus sensors on the AMD Discovery platform.  Maybe that will help you to let you re-enable the SMBus stability option.

[KevinChuang]

Hi Fiery,

Thanks for your help and information!

May I ask some questions about the test item below:

1. SMBus access through ACPI (Asus motherboards)

2. Low-level SMBus operations (may cause system lockup in rare cases)

3. Volterra VT11xx sensor support

4. RAID SMART support

How could AIDA64 test with these test items?

Thanks for your help and confirmation!

[Fiery]

Those options, except for #2, are not really relevant in your case.  Your issue comes from the fact that the Discovery motherboard raises issues when an application scans for SMBus devices in the device range of 0x28..0x2F.  In the next AIDA64 beta we'll disable the rest of the SMBus-based sensor device scans, and hopefully that will enable you to re-enable the SMBus stability option.

[KevinChuang]

Hi Fiery,

Thanks for your great help and confirmation!

BTW, I have a question about the information above.

When will we get the beta AIDA64 AP that disable detecting the rest of the SMBus sensors?

Could you give us some information about this?

Thanks for your help!

[Fiery]

The next beta with the mentioned fix will be rolled out later this week. We're targeting today or tomorrow right now, but it's not 100% yet

[KevinChuang]

OK, I will wait your information about this.

Thanks!

[Fiery]

Here's the new AIDA64 Extreme beta update:

 

http://www.aida64.com/downloads/aida64extremebuild2833czvd4jfw8yzip

 

Let me know if it works better than the previous one

[KevinChuang]

Hi Fiery,

After update the beta version to verify the issue we meet, it still would occur platform reboot issue.

And, the fail item is the same, at the Sensor test item.

FYI.

Thanks

[Fiery]

Thank you for the info.  Then maybe some other SMBus addresses cause the issue, but it's not easy to debug that remotely.  Would it be okay with you if we made a special debug build of AIDA64 that would let us find out exactly at which SMBus address does the Discovery board crash?

[KevinChuang]

Hi Fiery,

It is OK for us to clarify the issue with special build.

Thanks!

[Fiery]

Thank you for your help.  I've just sent you a private message about this.

[KevinChuang]

Hi Fiery,

Thanks for your great help on this part!

But, I have found the old version could pass the test on our reference board.

May we know the difference for sensor item between these two versions?

Pass - v2.80.2300

Fail - v4.20.2800

Thanks for your help and confirmation!

BTW, we will try to clarify the issue with the test build.

If any update, we could share the information with each other.

[Fiery]

The difference is that AIDA64 v2.80 didn't support AMD Mullins/Beema APUs at all.  It also didn't support the SMBus protocol of the integrated FCH of those processors, so SMBus readouts couldn't cause a lockup there