steeviebops Posted January 25, 2015 Share Posted January 25, 2015 I see that AIDA64 doesn't display the SMART data of my external hard disk when I'm using it on my Windows 8.1 machine, but it does on Windows 7. Windows 8 is using the USB Attached SCSI (UAS) driver while Windows 7 uses the standard USBSTOR driver. If I force the disk to use the USBSTOR driver on Windows 8, the SMART data appears normally. Does the UAS driver simply prevent SMART from working? Quote Link to comment Share on other sites More sharing options...
Fiery Posted January 27, 2015 Share Posted January 27, 2015 1) Please right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. 2) Also right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> RAID Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post. 3) Also let me know what is the model name of your external drive. Thanks, Fiery Quote Link to comment Share on other sites More sharing options...
steeviebops Posted January 31, 2015 Author Share Posted January 31, 2015 Apologies for the delay, wasn't following the topic, oops! RAID dump and SMART dump attached from a Windows Server 2012 R2 box, but my desktop PC running Windows 8.1 experiences the same behaviour. The drive is a 2TB Seagate Expansion Desktop drive. The drive inside the chassis is a Seagate ST2000DM001-1E6164 (W1E4DXG1). raiddump.txt smartdump.txt Quote Link to comment Share on other sites More sharing options...
steeviebops Posted January 31, 2015 Author Share Posted January 31, 2015 By the way, here's another dump from the same system if I change the driver to the USB Mass Storage Device (usbstor) driver. raiddump.txt smartdump.txt Quote Link to comment Share on other sites More sharing options...
Fiery Posted April 19, 2015 Share Posted April 19, 2015 Thank you. We've implemented advanced support for UAS drives in the latest AIDA64 Extreme beta update available at: http://www.aida64.com/downloads/latesta64xebeta After upgrading to this new version, make sure to restart Windows to finalize the upgrade. Let me know how it works Quote Link to comment Share on other sites More sharing options...
steeviebops Posted May 17, 2015 Author Share Posted May 17, 2015 Apologies for the delay! Must really check here more often. Works perfectly here now. Thanks for your assistance. Quote Link to comment Share on other sites More sharing options...
Fiery Posted May 18, 2015 Share Posted May 18, 2015 Thank you for your feedback Quote Link to comment Share on other sites More sharing options...
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