fixed: SMART data using UAS drivers

[steeviebops]

I see that AIDA64 doesn't display the SMART data of my external hard disk when I'm using it on my Windows 8.1 machine, but it does on Windows 7. Windows 8 is using the USB Attached SCSI (UAS) driver while Windows 7 uses the standard USBSTOR driver. If I force the disk to use the USBSTOR driver on Windows 8, the SMART data appears normally.

 

Does the UAS driver simply prevent SMART from working?

[Fiery]

1) Please right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> SMART Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

2) Also right-click on the bottom status bar of AIDA64 main window --> Disk Debug --> RAID Dump. Copy-paste the full results into this topic, or attach the results as a TXT file to your post.

3) Also let me know what is the model name of your external drive.

Thanks,

Fiery

[steeviebops]

Apologies for the delay, wasn't following the topic, oops!

 

RAID dump and SMART dump attached from a Windows Server 2012 R2 box, but my desktop PC running Windows 8.1 experiences the same behaviour.

 

The drive is a 2TB Seagate Expansion Desktop drive. The drive inside the chassis is a Seagate ST2000DM001-1E6164 (W1E4DXG1).

raiddump.txt

smartdump.txt

[steeviebops]

By the way, here's another dump from the same system if I change the driver to the USB Mass Storage Device (usbstor) driver.

raiddump.txt

smartdump.txt

[Fiery]

Thank you. We've implemented advanced support for UAS drives in the latest AIDA64 Extreme beta update available at:

http://www.aida64.com/downloads/latesta64xebeta

After upgrading to this new version, make sure to restart Windows to finalize the upgrade.

Let me know how it works

[steeviebops]

Apologies for the delay! Must really check here more often.

 

Works perfectly here now. Thanks for your assistance.

[Fiery]

Thank you for your feedback