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AIDA64 not showing my new installed RAM


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I just bought a new RAM and installed it on my laptop and opened AIDA64 and I found out that my new installed ram(KINGSTON) is not showing under SPD in motherboard drop-down menu but it is showing my older RAM(HYNIX)  which was previously installed.



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Please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> SMBus Dump (Full). Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

BTW, has the total system memory amount increased after you've installed the new memory module?


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On ‎2018‎. ‎02‎. ‎07‎. at 8:05 PM, c2aku said:

thanks for the reply.

today, when I started AIDA64 to generate the report, I see now both RAM are visible under SPD I don't know HOW and WHY?

Maybe there's an intermittent communication issue on the SPD bus that sometimes prevents detection of one of your memory modules.

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