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AIDA64 not showing my new installed RAM


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I just bought a new RAM and installed it on my laptop and opened AIDA64 and I found out that my new installed ram(KINGSTON) is not showing under SPD in motherboard drop-down menu but it is showing my older RAM(HYNIX)  which was previously installed.

 

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Please right-click on the bottom status bar of AIDA64 main window --> Sensor Debug --> SMBus Dump (Full). Copy-paste the full results into this topic, or attach the results as a TXT file to your post. You may need to enable status bar in AIDA64 / main menu / View first.

BTW, has the total system memory amount increased after you've installed the new memory module?


Thanks,
Fiery

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On ‎2018‎. ‎02‎. ‎07‎. at 8:05 PM, c2aku said:

thanks for the reply.

today, when I started AIDA64 to generate the report, I see now both RAM are visible under SPD I don't know HOW and WHY?

Maybe there's an intermittent communication issue on the SPD bus that sometimes prevents detection of one of your memory modules.

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    • By NewbieOKS
      Hello 
      As per topic title. The SPD tab in Aida64 software shows no information (pictured below) meanwhile CPU-Z (pictured below) does recognize the SPD
      And also does my memory modules support DIMM TS thermal state reporting?
      I'm not sure since my RAM info software mentioned "Thermal Sensor Present" as Yes (pictured below). Please kindly advise. Thank you
      RAMMon:

      Aida64 (SPD):

      CPU-Z:

      Here are the dumps btw
      SMBus Dump (Full) dump
      ------[ Versions ]------
      Program Version : AIDA64 Extreme v6.33.5700
      BenchDLL Version: 4.5.846.8-x64
      Windows Version : Microsoft Windows 10 Pro 10.0.19042.964 (64-bit)
      GetProductInfo  : 0x00000030
      ------[ Motherboard Info ]------
      Motherboard ID      : <DMI>
      Motherboard Model   : Asus TUF Gaming B460-Pro (Wi-Fi)
      Motherboard Chipset : Intel Comet Point-H B460, Intel Comet Lake-S
      DMI MB Manufacturer : ASUSTeK COMPUTER INC.
      DMI MB Product      : TUF GAMING B460-PRO (WI-FI)
      DMI MB Version      : Rev 1.xx
      DMI MB Serial       : 200670305200975
      DMI SYS Manufacturer: ASUS
      DMI SYS Product     : System Product Name
      DMI SYS Version     : System Version
      DMI SYS Serial      : System Serial Number
      DMI BIOS Version    : 1602
      ------[ 1 SMBus detected ]------
      ------[ SMBus #0 ]------
      SMBus Type  : ACPI
      SMBus Port  : EFA0
      Can Have SPD: Yes
      Scan Type   : Full
      *** SMBus Semaphore Disabled = 0
      Dump took 0.6 sec
       
      ISA Sensor Dump:
      ------[ Versions ]------
      Program Version : AIDA64 Extreme v6.33.5700
      BenchDLL Version: 4.5.846.8-x64
      Windows Version : Microsoft Windows 10 Pro 10.0.19042.964 (64-bit)
      GetProductInfo  : 0x00000030
      ------[ Motherboard Info ]------
      Motherboard ID      : <DMI>
      Motherboard Model   : Asus TUF Gaming B460-Pro (Wi-Fi)
      Motherboard Chipset : Intel Comet Point-H B460, Intel Comet Lake-S
      DMI MB Manufacturer : ASUSTeK COMPUTER INC.
      DMI MB Product      : TUF GAMING B460-PRO (WI-FI)
      DMI MB Version      : Rev 1.xx
      DMI MB Serial       : 200670305200975
      DMI SYS Manufacturer: ASUS
      DMI SYS Product     : System Product Name
      DMI SYS Version     : System Version
      DMI SYS Serial      : System Serial Number
      DMI BIOS Version    : 1602
      ITE SuperIO Port           = 00h
      ITE SuperIO HWMonitor Port = 0000h     (    0000h /     0000h)
      ITE SuperIO HWMonitor MMIO = 00000000h (00000000h / 00000000h)
      ITE SuperIO Device ID      = 0000h     (    0000h /     0000h)
      ITE SuperIO Version        = 00h       (      00h /       00h)
      Winbond SuperIO Port              = 2Eh
      Winbond SuperIO HWMonitor Port/60 = 0290h (0290h / 0000h)
      Winbond SuperIO HWMonitor Port/64 = 0A00h (0A00h / 0000h)
      Winbond SuperIO Device ID         = D42Bh (D42Bh / 0000h)
      Winbond Sensor ID A3/5C/reg$58    = FF / FF / FF
      Fintek SuperIO Port           = 00h
      Fintek SuperIO HWMonitor Port = 0000h (0000h / 0000h)
      Fintek SuperIO Device ID      = 0000h (0000h / 0000h)
      SMSC SuperIO Port           = 00h
      SMSC SuperIO HWMonitor Port = 0000h (0000h / 0000h)
      SMSC SuperIO Device ID      = 0000h (0000h / 0000h)
      ASpeed SuperIO Port = 00h
      ------[ NCT6791 ISA Sensor Device at 0A00 ]------
      0000  91 7D D5 D0  7D 4D 7D D5  D0 3F 55 49  7E 7D 7F 70
      0010  20 23 1A 07  11 19 30 2C  D5 23 23 23  1A 23 1A 17
      0020  20 00 59 4A  59 00 FF 00  00 00 00 00  00 00 FF 1F
      0030  64 07 FF 1F  FF 1F FF 1F  3D 14 00 00  01 A4 00 00
      0040  00 00 00 00  02 AC 00 00  FF FF 1F 00  58 4A 58 99
      0050  FF FF 2B 80  00 00 00 00  00 00 00 00  00 00 00 00
      0060  00 00 00 1A  00 FF FF 00  FF FF FF FF  FF FF FF 00
      0070  00 23 00 FB  00 20 23 80  FF FF FF FF  FF FF FF FF
      0080  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
      0090  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
      00A0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
      00B0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
      00C0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
      00D0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
      00E0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
      00F0  FF FF FF FF  FF FF FF FF  FF FF FF FF  FF FF FF FF
           10    11    12    13    1B    20    52    71    73    75
      T:   32    35    26     7    35    32    43    35   251    32
      T:   32    35    26     7    35    32    43    35   251    32
      T:   32    35    26     7    35    32    41    35   251    32
      T:   32    35    26     7    35    32    40    35   251    32
      T:   32    35    26     7    34    32    39    34   251    32
      T:   32    35    26     7    34    32    39    34   251    32
      T:   32    35    26     7    35    32    40    35   252    32
      T:   32    35    26     7    35    32    38    35   252    32
      T:   32    35    26     7    36    32    38    36   252    32
      T:   32    35    26     7    33    32    39    33   251    32
         0000 0001 0002 0003 0004 0005 0006 0007 0008 0009 000A 000B 000C 000D 000E 000F
      V:  8E   7D   D5   D0   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.28699 V ]
      V:  8E   7D   D5   D0   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.30310 V ]
      V:  8E   7D   D5   D0   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.30151 V ]
      V:  8E   7D   D5   D0   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.34900 V ]
      V:  8E   7D   D5   D0   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.22375 V ]
      V:  74   7D   D5   D1   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.30176 V ]
      V:  74   7D   D5   D1   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.24121 V ]
      V:  74   7D   D5   D1   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.26074 V ]
      V:  5A   7D   D5   D1   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7E   70   [ VID = 1.33240 V ]
      V:  5A   7D   D5   D1   7D   4D   7D   D5   D0   3F   55   49   7E   7D   7F   70   [ VID = 1.27661 V ]
      ------[ ACPI Temperatures & Fans ]------
      _TZ_.THM0._TMP             : 
      _TZ_.THM1._TMP             : 
      _TZ_.THR0._TMP             : 
      _TZ_.THR1._TMP             : 
      _TZ_.TZ00._TMP             : <TYPE>0</TYPE><LEN>4</LEN><DATA>3010</DATA>
      _TZ_.TZ01._TMP             : 
      _TZ_.RTMP                  : 
      _TZ_.RFAN                  : 
      _TZ_.RFAN(0)               : 
      _TZ_.RFAN(1)               : 
      _SB_.ATKD._HID             : 
      _SB_.ATKD.TMPR             : 
      _SB_.PCI0.LPC0.EC0_.CCTV   : 
      _SB_.PCI0.LPC0.EC0_.LRPM   : 
      _SB_.PCI0.LPC0.EC0_.HRPM   : 
      _SB_.PCI0.SBRG.EC0_.ECPU   : 
      _SB_.PCI0.SBRG.EC0_.TACH(0): 
      _SB_.PCI0.SBRG.EC0_.TACH(1): 
      _SB_.PCI0.SBRG.EC0_.TAH0   : 
      _SB_.PCI0.SBRG.EC0_.TAH1   : 
      _SB_.PCI0.SBRG.EC0_.ST00   : 
      _SB_.PCI0.SBRG.EC0_.SC01   : 
      _SB_.PCI0.SBRG.EC0_.SC02   : 
      _SB_.PCI0.SBRG.EC0_.SC03   : 
      _SB_.PCI0.SBRG.EC0_.SC04   : 
      _SB_.PCI0.SBRG.EC0_.SC05   : 
      _SB_.PCI0.SBRG.EC0_.SC06   : 
      _SB_.PCI0.SBRG.EC0_.TH0R   : 
      _SB_.PCI0.SBRG.EC0_.TH1R   : 
      _SB_.PCI0.SBRG.EC0_.F0TS   : 
      _SB_.PCI0.SBRG.EC0_.F1TS   : 
      _SB_.PCI0.PIB_.EC0_.TCRT   : 
      _SB_.PCI0.SBRG.EC0_.CTPM   : 
      _SB_.PCI0.SBRG.EC__.CPUT   : 
      _SB_.PCI0.SBRG.EC__.SYST   : 
      _SB_.PCI0.LPC_.EC0_.CTMP   : 
      _SB_.PCI0.LPCB.EC0_.CTMP   : 
      _SB_.PCI0.LPC_.EC0_.TMP1   : 
      _SB_.PCI0.LPC_.EC0_.TMP2   : 
      _SB_.PCI0.LPC_.EC0_.TMPI   : 
      _SB_.PCI0.LPC_.EC0_.TMPV   : 
      _SB_.PCI0.LPCB.EC0_.A1TP   : 
      _SB_.PCI0.LPCB.EC0_.A2TP   : 
      _SB_.PCI0.LPCB.EC0_.FAN0   : 
      _SB_.PCI0.LPCB.EC__.TS1R   : 
      _SB_.PCI0.LPCB.EC__.TS2R   : 
      _SB_.PCI0.LPCB.EC__.TS3R   : 
      _SB_.PCI0.LPCB.EC__.F1FL   : 
      _SB_.PCI0.LPCB.EC__.F1FH   : 
      _SB_.PCI0.LPCB.EC__.F2FL   : 
      _SB_.PCI0.LPCB.EC__.F2FH   : 
      _SB_.PCI0.LPC_.H8EC.RTMP   : 
      _SB_.PCI0.LPC_.H8EC.LTMP   : 
      _SB_.PCI0.LPC_.H8EC.MTMP   : 
      _SB_.PCI0.LPC_.H8EC.GTMP   : 
      _SB_.PCI0.LPCB.H8EC.CTMP   : 
      _SB_.PCI0.LPCB.H8EC.DTMP   : 
      _SB_.PCI0.LPCB.H8EC.GTMP   : 
      _SB_.PCI0.LPCB.H8EC.ITMP   : 
      _SB_.PCI0.LPCB.H8EC.MTMP   : 
      _SB_.PCI0.LPCB.H8EC.STMP   : 
      _SB_.PCI0.LPCB.H8EC.PFAN   : 
      _SB_.PCI0.LPCB.EC0_.OTPC   : 
      _SB_.PCI0.LPCB.EC0_.VGAT   : 
      _SB_.PCI0.LPCB.EC0_.CHPT   : 
      _SB_.PCI0.LPCB.EC0_.CPUT   : 
      _SB_.PCI0.LPCB.EC0_.SYST   : 
      _SB_.PCI0.LPCB.EC0_.DTS1   : 
      _SB_.PCI0.LPCB.EC0_.DTS2   : 
      _SB_.PCI0.LPCB.EC0_.DIMM   : 
      _SB_.PCI0.LPCB.EC0_.FANH   : 
      _SB_.PCI0.LPCB.EC0_.FANL   : 
      _SB_.PCI0.LPCB.EC0_.CUTP   : 
      _SB_.PCI0.LPCB.EC0_.PHTP   : 
      _SB_.PCI0.LPCB.EC0_.DIMT   : 
      _SB_.PCI0.LPCB.EC0_.INLE   : 
      _SB_.PCI0.LPCB.EC0_.PANT   : 
      _SB_.PCI0.LPCB.EC0_.F0RM   : 
      _SB_.PCI0.LPCB.EC0_.F0DT   : 
      _SB_.PCI0.LPCB.EC0_.F1RM   : 
      _SB_.PCI0.LPCB.EC0_.F1DT   : 
      _SB_.PCI0.SBRG.EC0_.CUTP   : 
      _SB_.PCI0.SBRG.EC0_.PHTP   : 
      _SB_.PCI0.SBRG.EC0_.DIMT   : 
      _SB_.PCI0.SBRG.EC0_.INLE   : 
      _SB_.PCI0.SBRG.EC0_.PANT   : 
      _SB_.PCI0.SBRG.EC0_.F0RM   : 
      _SB_.PCI0.SBRG.EC0_.F0DT   : 
      _SB_.PCI0.SBRG.EC0_.F1RM   : 
      _SB_.PCI0.SBRG.EC0_.F1DT   : 
      _SB_.SAMB.TMPC             : 
      _SB_.SAMB.TMPH             : 
      _SB_.STR0._TMP             : 
      _SB_.STR1._TMP             : 
      _SB_.STR2._TMP             : 
      _SB_.STR3._TMP             : 
      _SB_.STR4._TMP             : 
      _SB_.STR5._TMP             : 
      _SB_.STR6._TMP             : 
      _SB_.STR7._TMP             : 
      CPUT                       : 
      GPUT                       : 
      SYST                       : 
      FANT                       : 
      BATT                       : 
      Asus SPD Dump:
      ------[ Versions ]------
      Program Version : AIDA64 Extreme v6.33.5700
      BenchDLL Version: 4.5.846.8-x64
      Windows Version : Microsoft Windows 10 Pro 10.0.19042.964 (64-bit)
      GetProductInfo  : 0x00000030
      ------[ Motherboard Info ]------
      Motherboard ID      : <DMI>
      Motherboard Model   : Asus TUF Gaming B460-Pro (Wi-Fi)
      Motherboard Chipset : Intel Comet Point-H B460, Intel Comet Lake-S
      DMI MB Manufacturer : ASUSTeK COMPUTER INC.
      DMI MB Product      : TUF GAMING B460-PRO (WI-FI)
      DMI MB Version      : Rev 1.xx
      DMI MB Serial       : 200670305200975
      DMI SYS Manufacturer: ASUS
      DMI SYS Product     : System Product Name
      DMI SYS Version     : System Version
      DMI SYS Serial      : System Serial Number
      DMI BIOS Version    : 1602
      ------[ 1 SMBus detected ]------
      ------[ Asus SPD Method 1 ]------
      ------[ Asus SPD Method 2 ]------
      ------[ Asus SPD Method 3 ]------
      ------[ Asus SPD Method 4 ]------
      ------[ Asus SPD Method 5 ]------
      ------[ Asus SPD Method 6 ]------
      ------[ Asus SPD Method 7 ]------
      ------[ Asus SPD Method 8 ]------
    • By ValinHawK
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    • By no1yak
      As the title says, no info for SPD in version Bata 5.97.4618. CPU-Z reports SPD ok.
    • By Oldmanbythesea
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